Jersey Mike's Subs

Really clean location in a fairly new shopping center. Restaurant was clean and well staffed. Food was fresh and sub was made quickly

Atmosphere: 4

Food: 4

Service: 4

This location is hit or miss. I usually use the app to pick up. Double check your order before you walk out and I mean open up your sandwich to make sure it’s made correctly. Especially if you paid for modifications and won’t notice until you get home. 🫠

Atmosphere: 3

Food: 3

Service: 3

I brought a reg on white and a reg on rosemary bread for my mom . The sandwich’s were written wrong and by the time I realized the sandwiches were mixed up it was too late. Really disappointed because I thought he paid attention to what he was doing so mad at this mix up. I also paid for grilled onions and peppers for both sandwiches a didn’t get stopped or told hold on when I got home and checked both were missing what I asked for . So disappointed in my time and customer service given to me.

Atmosphere: 3

Food: 4

Service: 1

Are you from Philadelphia? I was visiting my father in Maryland. It hit the spot

Atmosphere: 5

Food: 4

Service: 5

Staff very cold, no smiles , no welcome to any customers that came in the door while we were waiting for our order!!! Very uncomfortable place. But food is good.

Atmosphere: 2

Food: 5

Service: 1

Staff was friendly and fast. Food was good and prepared as ordered. Great experience!

Atmosphere: 5

Food: 5

Service: 5

Ordered online came there 20 mins later there was no one there for online pick up I sat an watch 7 people walk in an order an got there food only was 2 workers well one because the other worker was brand new with no experience of making a sandwich walked out 30 mins later no food dang

Atmosphere: 3

Food: 1

Service: 1

DONT COME TO THIS JERSEY MIKES, The place is quite really quite, the place has a horrible vibe there is only 3 guys working they are slower than my grandpa when his making a coffee the guys there don’t care about anything they walking around really dead and they take there sweet time I waited 20 minutes to get my sandwich and by the time the guy that “took my order” came back to the front I wanted to leave this is so sad you have people working here that don’t care about anything but there money this place is horrible don’t come here

Atmosphere: 1

Food: 1

Service: 1

I went to order and the worker looked directly at me and took the order of the next two people in line. The next customer was a woman with a baby, so I didnt mind, but then they took the order of the next guy who just walked in too. Didn't appologise or explain why. I want to believe the worker had good reason 🤷‍♂️

Service: 2

On Tuesday, May 27th around 4/4:30pm, I go to the new Brandywine, MD location. I walk in, the notification goes off and 2 workers proceed to walk to the back--hearing others laugh and talk. I stand there for a good 30 seconds and Ken (short female with a cute bob--maybe a wig/weave and ferocious fake eyelashes) walks SLOWLY out, putting on gloves---gives me ZERO eye contact...then Dion (tall male with locs) is right behind her starting to wrap his apron. Ken then looks up and says 'you ready' with this sour look on her face. I WAS IN SHOCK! There was no 'hey, how's it going'...no, 'hi, can I take your order'...nothing but a negative attitude reflecting she did not want to be there, nor did she want to be bothered. I said I am waiting on you to greet me properly and take my order. She proceeded to roll her eyes, make a face and then Dion laughs a little and says I'll take care of her. Ken then walks slowly goes in the back. I asked Dion what was the store# and asked for a card. He said he didn't know and just gave me JM's card without any information. I asked for the female's name. He paused, chuckled and said Ken. I asked his name and he said Dion. It is a shame that these are the employees you have working at this nice location. I walked out and purchased NOTHING. Why should I give money to an organization with horrible customer service?! Is this how you want JM's to be portrayed? Bad for organization's reputation.

Atmosphere: 1

Food: 1

Service: 1

All Jersey Mike's donated 100% for sales for the day to charity. Close to $30 million in one day for local charities is pretty awesome especially when you get the best sandwiches in return.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips, The Super Sub

Jersy Mike's is one of the few dependable cheesesteak places around. Cheesesteaks are awesome, so I'd love to see more competition in this area

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Mike's Famous Philly

They were fast and professional.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips, Chipotle Chicken Cheese Steak, Turkey and Provolone

I’ve been here often . I order online and come to pickup area for order. Recently had an annoying experience where I politely asked for my order and was told to wait a minute she’d be right there. Waited standing for 5 minutes, sat down for another 15 minutes watching people come in and out picking up orders. Finally I asked about my order. It was there all that time. Sorry. Here’s your order. Smdh

Atmosphere: 5

Food: 5

Service: 3

The young lady tonight dropped the cheese log in the floor, washed it off and then came back and proceeded to use the same one. And I see they use the same knife to cut everything with even though people have allergies to certain items. If my girlfriend has an allergic reaction, I will be contacting my lawyer
Alan.....2/20/2025 7pm

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Turkey and Provolone