Subway
5638 Ritchie Hwy, Brooklyn Park
(410) 354-0088
Recent Reviews
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Never order online. Missed multiple things on my sub. They do not pay attention to online orders.
Atmosphere: 3
Food: 3
Service: 1
I'm only posting this in hopes that a manager/owner sees this. The girl behind the counter was absolutely nice and working super hard. She was getting swamped with door dash orders and my self and 3 other customers were in line. She was killin it, but getting her ass kicked. Another employee came in while she was in the weeds. He sat down at a table. She asked him if he would clock in early to help her and he refused, just sat there while she was going crazy with customers etc. That dude for real needs to be fired, hell he might still be sitting there for all I know. Give the girl a massive raise!! Food wise some of the meat was discolored and gray/brownish, which she tossed, but it was still unappetizing.
Atmosphere: 1
Food: 2
Service: 5
The food was extremely disappointing and seemed old. The lettuce had no proper color, the chicken smelled spoiled, and the sandwich looked as if it had been crushed before being handed to me and my coworkers. The staff did not seem to understand English, and I had to repeat myself multiple times. Other customers were having the same issue while I was there. This was the worst Subway I’ve ever visited — and I’ve been to locations in much rougher neighborhoods.”
Food: 1
Went in, spoke twice to the first employee, but got not response because he was talking on the phone (through earbuds). 2nd employee was very polite and helpful. He clarified some questions i had regarding on of the specials on the menu and he was kind about us unknowingly bringing in an expired coupon.
Food: 4
Service: 3
NEVER EVER AGAIN! As a regular Subway customer, I have always had a good experience.. until today!! if I could have left zero Stars that's how I would rate this Subway experience. it's been a few months since I've gone to this particular restaurant but today the family wanted Subway so I decided to get the Thanksgiving subs... worst choice ever!! my husband got the TURHAMKEN sub and seems to be ok with it I, on the other hand, got just the turkey.. the first sub was loaded with cheese and meats and stuffing and cranberry and everything else that came on there. the woman that was making the sandwiches did not speak English or understand it; I am far from a judgmental person but it is my belief that if you're going to work in a restaurant making food orders in America you should learn the English language!?! how can you make someone's food if you don't understand what they're ordering? I specifically told her three times I did not want spinach on my sub yet she proceeded to put spinach on the sub
I literally had to raise my voice to tell her no spinach. so as they were making my sub I got a very thin layer of Turkey and one tiny scoop of stuffing that they tried to smear from one end of a footlong to the other it was literally pathetic. I asked him three times where my stuffing was, why didn't I get stuffing on my sub?? but of course they didn't understand English so they didn't see a problem. of course trying to ask him for a discount for half of a sub was futile.. they still proceeded to make me pay for a footlong-- $11.97 worth of a sandwich that had enough product to fill a 6-in, if that! the worst part of the whole ordeal was the fact that i got 3 subs.. and was charged $50.36!! I have NEVER, NEVER paid that much at ANY Subway !! i usually get 4 subs, a bowl of meatballs, 6 cookies, and a fountain drink for LESS THAN $50!!
Needless to say, I will be contacting the corporate office and will not be servicing that Subway again.
Atmosphere: 1
Food was good. As well as service
Atmosphere: 3
Food: 4
Service: 4
There soda fountain is nasty.. every flavor was watered down and flat and dirty.How you gonna charge $4 for a drink and every single flavor is water.. you can tell nobody cleans them out and the tea was stale.. this place use to be good but idk what happened lately.The meatballs are old and chewy.But this place will continue growing on serve customers and get away with it.Not to mention they gave me the wrong chicken on my sub after I repeatedly told them what I wanted.Never again
Food: 1
Service: 1
There soda fountain is nasty.. every flavor was watered down and flat and dirty.How you gonna charge $4 for a drink and every single flavor is water.. you can tell nobody cleans them out and the tea was stale.. this place use to be good but idk what happened lately.The meatballs are old and chewy.But this place will continue growing on serve customers and get away with it.Not to mention they gave me the wrong chicken on my sub after I repeatedly told them what I wanted.Never again
Food: 1
Service: 1
Got a sub today loved it
Atmosphere: 5
Food: 5
Service: 5
The $5 footlong Doritos is a waste of money when they use a snack size Dorito bag and only put 3 pieces of chicken and so much chipotle sauce ...it's weird and then cut the 2 half tomato slices into 6 mini pieces lol 3 jalapenos ... Disappointed. Their meatballs got a lot smaller so double the meat or you will just have a big sub roll 😜...
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Last time they forgot everything ordered on the dash app then I walk up here they closed 20 minutes or so early this is not fair and he wouldn’t open door either just rude take my money and don’t refund
Atmosphere: 1
Service: 1
Food was made swiftly and well made, chefs are accommodating and eager to help, one in particular Sameer was even willing to assist me with a personal matter and still managed his line efficiently, good people good food
Atmosphere: 3
Food: 4
Service: 4
When I kindly asked if they could add just one extra sauce, they said it would cost an additional $2. However, when I place an order through the app, I can get this for free. The employee said, “Your second sauce is extra, so you need to pay $2.” This is ridiculous—$2 for just one extra sauce!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Savory Rotisserie-Style Chicken Caesar Signature Wrap
Ordered 2 footlongs and a wrap and there not even 6 inches very disappointed calling and asking for a refund
Atmosphere: 1
Food: 1
Service: 1
Sameer was great we were able to laugh and joke with him while he hooked up our food exactly how we wanted it he is the reason we will be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
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