No "Good Morning", "Thank you", nothing. Employees working there do not have the basic manners needed to work in the food service. Employees all they do is talk/tell jokes among themselves, ignoring customers. Tis is a new location, but based on past negative customer reviews, this location is going downhill...
Atmosphere: 1
Food: 2
Service: 1
Matt Yorio
Mediocre but staff is
Atmosphere: 3
Food: 3
Service: 4
m f
One of the better dunkin around.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts, Egg and Cheese
Stacy Pecherek
If you're into stale bagels, limited munchkins, a surprise cup of coffee and repeating yourself endlessly this is the place for you! Every time I go it's a crapshoot, it's my own fault.
Atmosphere: 2
Food: 2
Service: 2
Sascha Maria
They actually had donuts at this location. Lol. Great service. We came to see if they had any thermos for a gift. There were none. However, they went and grabbed the ones they just received and allowed us to choose. That was cool. Drinks were pretty good too.
Atmosphere: 5
Food: 5
Service: 5
janine readmond
We've ordered there several times but every time they've messed it up, left things out, burnt something, and even this time gave us a drink with some absolutely nasty ingredients. I don't know if something expired or if they used the wrong ingredients but I almost threw up drinking it. It was supposed to be a caramel crazed iced coffee but it tasted like it smelled like, the sewers. It was so bad ? definitely just make the drive to Jefferson instead.
Atmosphere: 2
Food: 1
Service: 2
J H
Every table was dirty but the customer service was excellent.
Atmosphere: 3
Food: 5
Service: 5
Paul Whiting
Don't do it! Dunkin Donuts in Jefferson is worth the drive! Sheetz and Beans in the Belfry are perfect alternatives! This franchise doesn't care whatsoever! The manager is aware of local complaints and nothing has changed. I've bought orders back, I've been giving the wrong order numbers of times. Mobile orders are barely ready even when placing them 10 minutes before. Also the oven needs to be cleaned the right way everyday, I should taste what was last in it or burning residue inside the oven from other foods. Go to Jefferson!
Atmosphere: 1
Food: 1
Service: 1
Emma Guyton
The cashier was was newly hired, and can tell because she doesn't know where any of the donuts were, even though they were right behind her. We explicitly told her want we wanted multiple times and yet she messed up 2 pumpkin spice lattes and a raspberry
I love this dunkin! The staff is always super friendly and helpful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin
David C Rohmiller
I've had bacon/egg/cheese wraps at multiple Dunkin Donuts in Brunswick, Frederick, Germantown & Gaithersburg. The one I just received from Brunswick is, buy far, the best one I've had. Just the right amount of crunch from the bacon and the wrap was not messy. Kudo's to whoever made my wrap. Thanks.
Robert Mercer
Stale donuts and wrong order. It wasn't busy at all 3 including myself in the drive thru and they still got the order wrong and after explaining the order was wrong and what the correct order is I get the eye roll and attitude from the lady at the window, your better off just getting gas station coffee and donuts this place is horrible
isabella staubs
We ordered a French vanilla iced latte, an iced mocha, and a caramel swirl iced latte. They ALL had no taste and were very bitter. It had color to it, but was very bitter and tasted like straight black coffee.
Rebecca Burns
You're better off going to another dunkin. Whenever I go here my order is either wrong or my drink/food tastes terrible. It's a bunch of kids working that you can tell have not had proper training & have no idea what they're doing or they are just rude. One time I somehow got charged twice for a mobile order & was told I wasn't able to get a refund because there was no manager working that day. Definitely worth driving out of the way to go to another dunkin.
No "Good Morning", "Thank you", nothing. Employees working there do not have the basic manners needed to work in the food service. Employees all they do is talk/tell jokes among themselves, ignoring customers. Tis is a new location, but based on past negative customer reviews, this location is going downhill...
Atmosphere: 1
Food: 2
Service: 1
Mediocre but staff is
Atmosphere: 3
Food: 3
Service: 4
One of the better dunkin around.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Donuts, Egg and Cheese
If you're into stale bagels, limited munchkins, a surprise cup of coffee and repeating yourself endlessly this is the place for you! Every time I go it's a crapshoot, it's my own fault.
Atmosphere: 2
Food: 2
Service: 2
They actually had donuts at this location. Lol. Great service. We came to see if they had any thermos for a gift. There were none. However, they went and grabbed the ones they just received and allowed us to choose. That was cool. Drinks were pretty good too.
Atmosphere: 5
Food: 5
Service: 5
We've ordered there several times but every time they've messed it up, left things out, burnt something, and even this time gave us a drink with some absolutely nasty ingredients. I don't know if something expired or if they used the wrong ingredients but I almost threw up drinking it. It was supposed to be a caramel crazed iced coffee but it tasted like it smelled like, the sewers. It was so bad ? definitely just make the drive to Jefferson instead.
Atmosphere: 2
Food: 1
Service: 2
Every table was dirty but the customer service was excellent.
Atmosphere: 3
Food: 5
Service: 5
Don't do it! Dunkin Donuts in Jefferson is worth the drive! Sheetz and Beans in the Belfry are perfect alternatives! This franchise doesn't care whatsoever! The manager is aware of local complaints and nothing has changed. I've bought orders back, I've been giving the wrong order numbers of times. Mobile orders are barely ready even when placing them 10 minutes before. Also the oven needs to be cleaned the right way everyday, I should taste what was last in it or burning residue inside the oven from other foods. Go to Jefferson!
Atmosphere: 1
Food: 1
Service: 1
The cashier was was newly hired, and can tell because she doesn't know where any of the donuts were, even though they were right behind her. We explicitly told her want we wanted multiple times and yet she messed up 2 pumpkin spice lattes and a raspberry
Atmosphere: 1
Food: 1
Service: 1
Recommended if you're looking to become
Restaurantji Recommends
I love this dunkin! The staff is always super friendly and helpful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin
I've had bacon/egg/cheese wraps at multiple Dunkin Donuts in Brunswick, Frederick, Germantown & Gaithersburg. The one I just received from Brunswick is, buy far, the best one I've had. Just the right amount of crunch from the bacon and the wrap was not messy. Kudo's to whoever made my wrap. Thanks.
Stale donuts and wrong order. It wasn't busy at all 3 including myself in the drive thru and they still got the order wrong and after explaining the order was wrong and what the correct order is I get the eye roll and attitude from the lady at the window, your better off just getting gas station coffee and donuts this place is horrible
We ordered a French vanilla iced latte, an iced mocha, and a caramel swirl iced latte. They ALL had no taste and were very bitter. It had color to it, but was very bitter and tasted like straight black coffee.
You're better off going to another dunkin. Whenever I go here my order is either wrong or my drink/food tastes terrible. It's a bunch of kids working that you can tell have not had proper training & have no idea what they're doing or they are just rude. One time I somehow got charged twice for a mobile order & was told I wasn't able to get a refund because there was no manager working that day. Definitely worth driving out of the way to go to another dunkin.