Extremely Disappointing Experience – Would Give “0” Stars If I Could
I had the worst experience at this McDonald's early Saturday morning around 2:30–2:45 AM. I placed two separate orders at the drive-thru, but only received one.
When I informed the male employee at the window, he told a coworker, and an African woman came to the window and immediately began arguing with us—no apology, no attempt to resolve the issue. Even after we showed the receipt, she continued to fuss at us like we were her children, then slammed the window in our faces and walked off.
To make things worse, she called the police on us—all because we were asking for the food we paid for.
This was completely unprofessional and unnecessary. We were treated with disrespect and humiliation.
As we all know this could have turned into “3” black women being killed by the police of a McDonald’s quarter pounder & fries!
Management seriously needs to address the behavior of their overnight staff at this location. Currently seeking legal counsel
C Bryant
Extremely Disappointing Experience – Would Give 0 Stars If I Could I had the worst experience at this McDonald's early Saturday morning around 2:30–2:45 AM. I placed two separate orders at the drive-thru, but only received one. When I informed the male employee at the window, he told a coworker, and an African woman came to the window and immediately began arguing with us—no apology, no attempt to resolve the issue. Even after we showed the receipt, she continued to fuss at us like we were her children, then slammed the window in our faces and walked off. To make things worse, she called the police on us—all because we were asking for the food we paid for. This was completely unprofessional and unnecessary. We were treated with disrespect and humiliation. Management seriously needs to address the behavior of their overnight staff at this location. We are currently consulting with a lawyer about the issue.
Atmosphere: 1
Food: 1
Service: 1
Nay
They just hire anybody, everybody rude including the second window in the evening. The only saving grace is the nice older ladies in the morning other than that, I wouldn’t come here, order never right and prepped sloppily.
Atmosphere: 1
Food: 2
Service: 1
Battle Hardened
Ruined my mom's dress before my Uncle’s funeral
Atmosphere: 4
Food: 2
Service: 3
Jeffrey Fowlkes, III
good place
rodger wilmore
Its ok. When they get it wrong they do replace it with limited issue. Its McDonald's....
Food: 3
Service: 4
Random Californian
PlayPlace!!! Wow it's so hard nowadays (2025) to come across a McDonald's that has a Play place. Definitely brings back memories from when I was a child. Nowadays most McDonald's have gotten rid of their play places. I brought my kids here on purpose and let them play. Excellent 👌🏼 Thanks Mackers
Atmosphere: 5
Food: 5
Service: 5
Anthony Schwartz
Horrible experience. No help at counter. Ordered from kiosk, number never showed on order display, was told to order again. Once I did that suddenly my original order was ready even though when I asked about my number was told to reorder
Atmosphere: 1
Food: 3
Service: 1
Kyra Mori
The staff are all absolutely amazing, they are incredibly sweet and very helpful with anything from wait times to messed up orders. The food is always amazing here and I’ve never had an issue from this McDonald’s with customised food being wrong (Without a mistake on my end.) no matter how busy they are. The atmosphere I can only describe as neighbourly, the staff know many of the regulars and the regulars are all very friendly as well. No matter how long you’re waiting for your food it feels peaceful. All this not even mentioning the play place at the location and how their delivery orders never cause me issues. Special thanks to Erica who helped me sort out my order today and the lovely gentleman who was incredibly helpful and who’s name I did not catch.
Atmosphere: 5
Food: 5
Service: 5
Tyrone Freeman
It was not good at all with employees and management Maybe it was a bad day for them But I didn't get nasty Just act for my money back
if i could rate this place 0 stars i would!!! apparently the system is down and i waited 30 MINS !!! for my FREE french fry they didnt even want to look on my phone for the order just so inconsiderate and they stole my points!!
Atmosphere: 1
Food: 1
Service: 1
James Sedberry
Every morning when I get a sausage egg and cheese McMuffin, there are egg shells in my egg every day for the past seven days and the sausage patties I’ve noticed are starting to have more gristle in them
Atmosphere: 3
Food: 1
Service: 5
Nate Redfield
I was door dashing on may 2nd, and I saw an upper manager speak very rudely to her underling in front of me and other customers, instead of taking the person to the back and explaining it to her I found it very unprofessional the managers name was Perla
Atmosphere: 1
Service: 1
Carl Freeman
Before I ordered, I had to go to the bathroom and I go to wash my hands and there’s no soap so I go ask the workers they say there is no soap. How are employees supposed to wash their hands before they return to work?!
Atmosphere: 1
Food: 1
Service: 1
Lindsey Asarch
Every time I order from THIS McDonald’s they always put on either mustard or onions when I say do NOT put them on. Today both my burger and my husbands burger had stuff that we requested NOT be on it… in it. Like seriously?!?! You’re a McDonald’s employee…do YOUR job correctly! How hard is it to NOT put something on when we request it NOT TO BE! It should be easier for you since you don’t need to add it on, but whatever the staff don’t care at this location.
If it happened every once in a while it wouldn’t be an issue, but EVERY TIME. NOPE. Not acceptable. I’m glad I am not allergic or this would become serious real fast. If you have allergies DO NOT GO THERE.
Please do better. I know this location is in the middle of “no where”, but that should mean you should give your 100% best. I wish Chick-fil-A was near by because they would actually care and fix the problem. Mcds would lose customers and be forced to change. When it’s their fault for slacking off and not wanting to work. And don’t get me started about the language barrier because that is NOT an excuse either.
Extremely Disappointing Experience – Would Give “0” Stars If I Could I had the worst experience at this McDonald's early Saturday morning around 2:30–2:45 AM. I placed two separate orders at the drive-thru, but only received one. When I informed the male employee at the window, he told a coworker, and an African woman came to the window and immediately began arguing with us—no apology, no attempt to resolve the issue. Even after we showed the receipt, she continued to fuss at us like we were her children, then slammed the window in our faces and walked off. To make things worse, she called the police on us—all because we were asking for the food we paid for. This was completely unprofessional and unnecessary. We were treated with disrespect and humiliation. As we all know this could have turned into “3” black women being killed by the police of a McDonald’s quarter pounder & fries! Management seriously needs to address the behavior of their overnight staff at this location. Currently seeking legal counsel
Extremely Disappointing Experience – Would Give 0 Stars If I Could
I had the worst experience at this McDonald's early Saturday morning around 2:30–2:45 AM. I placed two separate orders at the drive-thru, but only received one.
When I informed the male employee at the window, he told a coworker, and an African woman came to the window and immediately began arguing with us—no apology, no attempt to resolve the issue. Even after we showed the receipt, she continued to fuss at us like we were her children, then slammed the window in our faces and walked off.
To make things worse, she called the police on us—all because we were asking for the food we paid for.
This was completely unprofessional and unnecessary. We were treated with disrespect and humiliation. Management seriously needs to address the behavior of their overnight staff at this location. We are currently consulting with a lawyer about the issue.
Atmosphere: 1
Food: 1
Service: 1
They just hire anybody, everybody rude including the second window in the evening. The only saving grace is the nice older ladies in the morning other than that, I wouldn’t come here, order never right and prepped sloppily.
Atmosphere: 1
Food: 2
Service: 1
Ruined my mom's dress before my Uncle’s funeral
Atmosphere: 4
Food: 2
Service: 3
good place
Its ok. When they get it wrong they do replace it with limited issue. Its McDonald's....
Food: 3
Service: 4
PlayPlace!!! Wow it's so hard nowadays (2025) to come across a McDonald's that has a Play place. Definitely brings back memories from when I was a child. Nowadays most McDonald's have gotten rid of their play places. I brought my kids here on purpose and let them play. Excellent 👌🏼 Thanks Mackers
Atmosphere: 5
Food: 5
Service: 5
Horrible experience. No help at counter. Ordered from kiosk, number never showed on order display, was told to order again. Once I did that suddenly my original order was ready even though when I asked about my number was told to reorder
Atmosphere: 1
Food: 3
Service: 1
The staff are all absolutely amazing, they are incredibly sweet and very helpful with anything from wait times to messed up orders. The food is always amazing here and I’ve never had an issue from this McDonald’s with customised food being wrong (Without a mistake on my end.) no matter how busy they are. The atmosphere I can only describe as neighbourly, the staff know many of the regulars and the regulars are all very friendly as well. No matter how long you’re waiting for your food it feels peaceful. All this not even mentioning the play place at the location and how their delivery orders never cause me issues. Special thanks to Erica who helped me sort out my order today and the lovely gentleman who was incredibly helpful and who’s name I did not catch.
Atmosphere: 5
Food: 5
Service: 5
It was not good at all with employees and management Maybe it was a bad day for them But I didn't get nasty Just act for my money back
Atmosphere: 1
Food: 1
Restaurantji Recommends
if i could rate this place 0 stars i would!!! apparently the system is down and i waited 30 MINS !!! for my FREE french fry they didnt even want to look on my phone for the order just so inconsiderate and they stole my points!!
Atmosphere: 1
Food: 1
Service: 1
Every morning when I get a sausage egg and cheese McMuffin, there are egg shells in my egg every day for the past seven days and the sausage patties I’ve noticed are starting to have more gristle in them
Atmosphere: 3
Food: 1
Service: 5
I was door dashing on may 2nd, and I saw an upper manager speak very rudely to her underling in front of me and other customers, instead of taking the person to the back and explaining it to her I found it very unprofessional the managers name was Perla
Atmosphere: 1
Service: 1
Before I ordered, I had to go to the bathroom and I go to wash my hands and there’s no soap so I go ask the workers they say there is no soap. How are employees supposed to wash their hands before they return to work?!
Atmosphere: 1
Food: 1
Service: 1
Every time I order from THIS McDonald’s they always put on either mustard or onions when I say do NOT put them on. Today both my burger and my husbands burger had stuff that we requested NOT be on it… in it. Like seriously?!?! You’re a McDonald’s employee…do YOUR job correctly! How hard is it to NOT put something on when we request it NOT TO BE! It should be easier for you since you don’t need to add it on, but whatever the staff don’t care at this location.
If it happened every once in a while it wouldn’t be an issue, but EVERY TIME. NOPE. Not acceptable. I’m glad I am not allergic or this would become serious real fast. If you have allergies DO NOT GO THERE.
Please do better. I know this location is in the middle of “no where”, but that should mean you should give your 100% best. I wish Chick-fil-A was near by because they would actually care and fix the problem. Mcds would lose customers and be forced to change. When it’s their fault for slacking off and not wanting to work. And don’t get me started about the language barrier because that is NOT an excuse either.
Atmosphere: 1
Food: 1
Service: 1
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