McDonald's

15569 Old Columbia Pike, Burtonsville
(301) 421-1598

Recent Reviews

tad h

Too busy! The staff forgot my sauce . The staff forgot the person in drive fhough sauce. Trying to help people too quick even through it took me 15 mins to get my food. If, you say excuse me they ignore you or they forgot what you ask them for.

Atmosphere: 3

Food: 3

Service: 2

Himothy At

They would not let me and my friends in and then the security was about to shoot my friend for no reason

Atmosphere: 1

Service: 1

Recommended dishes: French Fries, Crispy Chicken Sandwich

Jared Wolber

Their online app accepts orders even when the restaurant isn’t currently accepting them. This is the 7th time this has happened to us. Stop allowing people to order while you are not taking orders!

Atmosphere: 3

Food: 3

Service: 1

J.G. Burns

Have them repeat your order back to you then double check it before you leave

Atmosphere: 4

Food: 4

Service: 3

Yoly Murios

Worse McDonald ever. Took like 20 min to get my order ready and wasnt made the way i order it, rude staff. Very slow service dissapointed.

Kehinde Fadaka

Great tasty

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Bacon Egg & Cheese Biscuit, Pancake, Mcdouble, Sausage Mcmuffin

Christina Pikas

Mobile order- had to wait a long time and was missing sauces.

Food: 5

Service: 3

Melissa D

TO MANAGER:Get your staff straight. Food is always given cold and their attitude is horrible when you let them know. Fix it!!!! I will provide names when I go back and see who’s working… we’re past the third strike. Unbelievable.

Food: 1

Service: 1

Melissa De Ugarte

TO MANAGER:Get your staff straight. Food is always given cold and their attitude is horrible when you let them know. Fix it!!!! I will provide names when I go back and see who’s working… we’re past the third strike. Unbelievable.

Food: 1

Service: 1

erik nieto

Love them lovely MCDs working ladies. Top notch service!

Atmosphere: 5

Food: 5

Service: 5

Carolyn Thompson

I came into this location on my lunch break and used the kiosk because I didn't see anyone up front. I needed to pay cash so I went to the counter after putting my order into the kiosk. The manager seen me but helped everyone else first. I didn't mind at all until she finally got to me and when I tried to her my receipts from the kiosk she waved her hand and said I seen it already. I'm like dang I barely showed it to you. She then started rushing me to pay. I paid for the 1st order and she didn't give me back my change yet. She then said my order total for the 2nd order placed. I said ma'am you never gave me my change back from the 1st order. She then said it's 2 cents I'm like no my stuff was 1.27 and I have you 1.52. My change should be more then 2 pennies. She then slapped the change up on the counter and proceeds ro say the amount again for the 2nd order. Not sure why she was so rude because I didn't give her attitude until it was given to me. When my order was ready she said "your order ready even tho they usually say the name and not just yell out your order ready. Once I looked in the bag I noticed she didn't even give me a straw for my drink. I then grabbed it from behind the counter myself. I asked for her name and she then gave me the run around to get it. She tried saying that I was rude to her so that's why she was being that way and that I was discriminating against her. I'm not sure where she had gotten that from when clearly she gave me hell from the beginning. As a manager even if I was which I wasn't an irate customer you are not supposed to add fuel to the fire and give me alot of attitude. I think yall need to check who you give these positions to

Atmosphere: 1

Food: 2

Service: 1

Hope

The cashier too 15minutes to get to take my order.

Atmosphere: 1

Food: 3

Service: 1

Ryan McDevitt

Don't accept a breakfast order if you won't give me breakfast.

Atmosphere: 1

Food: 1

Service: 1

Hiwot Mselasse

this macdonald charge 1.50 dollar for water cup.

Atmosphere: 1

Service: 1

Mark Harris

Lukewarm coffee. Never fails.Came back 1/1. Lane 2.Lane 1 had someone there. A guy in a van behind me. Finally backs up and leaves. Lane 1 car moves forward.OK, waiting and waiting.A car comes in Lane 1. Hear someone on that speaker. "Welcome to McDonald's......ah hell no. Left.

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