Starbucks
$ • Coffee Shops
Hours:
15658 Old Columbia Pike, Burtonsville
(301) 476-7780
About Starbucks
Customers' Favorites
Starbucks Reviews
Drive thru line was long. Bad customer service. When I got to the window - the person gave me the total and immediately turned her back and started talking to the person beside her. After about a minute she turned back around and took my payment. I did not get a receipt. I asked for a straw and she ignored me and proceeded to talk with the person beside her. I kept sitting there and when she turned back around I asked for a straw again - she rolled her eyes. I asked to speak...read full review
Ratings
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5:30AM - 9PM |
| Sunday | 5:30AM - 9PM |
The Starbucks in Burtonsville is known for its exceptional customer service, with baristas who consistently provide top-notch service, making every visit a positive experience. While the drive-through can get crowded, parking and ordering inside is a good alternative. Customers have noted some inconsistencies in the quality of drinks and food, but overall, the Starbucks is a beloved spot for many.
The reviews indicate that the Starbucks has had some issues, with concerns about fruit flies in the food display and the cleanliness of the outdoor seating area. However, many customers praise the friendly and accommodating baristas, such as Susie, Edmaly, and Shelonda, who are willing to remake orders without issue. The atmosphere and the quality of the coffee, matcha green tea latte, and other drinks are also highlighted as positive aspects of this Starbucks location.