Spare yourself the aggravation . Drive the 25 miles or so and go to Salisbury. The employees are ignorant and drinks suck. You’re getting what they want to give you, nothing close to your order.
Food: 1
Service: 1
Jeanne Gambrill
Service is very slow lately
Atmosphere: 4
Food: 5
Service: 3
Dereri Parker
I Simply asked about the popular Bear cup & the Lady that worked their snapped & got smart ;saying Noo ,Noo we don't have it ! She was getting smart . I don't kno if she was having a bad day or wat. Talked to the manager..he said The bear can be offensive..idk wat that means..if your simply asking. But the whole energy of the place was off ..if you don't like your Job ..you need to work in the back .or not work at all is my answer.
Atmosphere: 1
Food: 1
Service: 1
Shannon Kaatz
Extremely slow. Even when they aren’t busy.
P Graves
This Starbucks has been disappointing compared to others. I’ve had multiple incorrect orders, and recently I was even overcharged—now I have to call corporate to get it resolved. I was embarrassed bringing a guest who also had a poor experience. With the area growing, I hope management improves customer service so this location can meet the Starbucks standard. Luckily RISE UP is near by.
Atmosphere: 3
Food: 3
Service: 1
Ed Peithman
In the drive-through window, I ordered three drinks and was handed each one individually. I was not Offered a drink carrier. My $7 hot drink did not have a sleeve or a stopper. I was then given five food items, all individually wrapped with a crumpled handful of napkins. I asked if they were out of bags and the response was no they are not out of bags. Terrible service!
Food: 3
Service: 1
Tammy Boyles
Love Starbucks
Atmosphere: 5
Food: 5
Service: 5
Judi Pianta
Not sure if this unique to this part of Maryland, but they didn't start making my mobile order until i asked about it (which was after 1 waited for it for 5 minutes). I have noticed this same process at other Starbuck's in the peninsula area of Maryland .. somewhat annoying. And after having to wait, my chai latte was slightly bitter.
Atmosphere: 3
Food: 3
Service: 2
Lylia Hoehl
Waited 15 min. for latte.
Atmosphere: 3
Food: 3
Service: 3
ali alani
Worst customer services, the big girl locked the door calming the were under staffed meanwhile it 5 employees working and she was rude on the 06/22/2025
Worst service of any Starbucks in the area - staff is rude and has no sense of urgency. I waited forever for anyone to even try to take my order and ended up walking out. Do yourself a favor and go up the street to Rise Up instead
Atmosphere: 1
Food: 1
Service: 1
Santee Allison
I love this Starbucks is so personable!! Soon as I pull up to the drive-thru they know my order and exactly how i want it!!
Atmosphere: 5
Food: 5
Service: 5
Migler Escobar
Mal servicio el peor. No straw, wow, maybe they don't like Latin people at restaurants
Atmosphere: 1
Food: 1
Service: 1
brianna vroman
I go to this starbucks every morning usually an ok experience. I will no longer be going to this starbucks, the staff is beyond rude. As a paying customer who always tips there is no reason for the disrespect from the employees. This morning i went through the drive thru as usual. No hello how are you nothing just simply what can i get ya? i started to order and was cut off “ok ok i got it i got everything” pure attitude and ignorance. I didn’t even go up to the window to receive my order because i will not be giving my business to a place that treats their customers like that. If i could rate this a zero star i would.
Paul Finiello
The staff use to have the best customer service. The other day there was no hello or anything. Took my card, gave me my drink, shut the window....the staff use to be a 8 out of 10 now it's a 4.
Spare yourself the aggravation . Drive the 25 miles or so and go to Salisbury. The employees are ignorant and drinks suck. You’re getting what they want to give you, nothing close to your order.
Food: 1
Service: 1
Service is very slow lately
Atmosphere: 4
Food: 5
Service: 3
I Simply asked about the popular Bear cup & the Lady that worked their snapped & got smart ;saying Noo ,Noo we don't have it ! She was getting smart . I don't kno if she was having a bad day or wat. Talked to the manager..he said The bear can be offensive..idk wat that means..if your simply asking. But the whole energy of the place was off ..if you don't like your Job ..you need to work in the back .or not work at all is my answer.
Atmosphere: 1
Food: 1
Service: 1
Extremely slow. Even when they aren’t busy.
This Starbucks has been disappointing compared to others. I’ve had multiple incorrect orders, and recently I was even overcharged—now I have to call corporate to get it resolved. I was embarrassed bringing a guest who also had a poor experience. With the area growing, I hope management improves customer service so this location can meet the Starbucks standard. Luckily RISE UP is near by.
Atmosphere: 3
Food: 3
Service: 1
In the drive-through window, I ordered three drinks and was handed each one individually. I was not Offered a drink carrier. My $7 hot drink did not have a sleeve or a stopper. I was then given five food items, all individually wrapped with a crumpled handful of napkins. I asked if they were out of bags and the response was no they are not out of bags.
Terrible service!
Food: 3
Service: 1
Love Starbucks
Atmosphere: 5
Food: 5
Service: 5
Not sure if this unique to this part of Maryland, but they didn't start making my mobile order until i asked about it (which was after 1 waited for it for 5 minutes). I have noticed this same process at other Starbuck's in the peninsula area of Maryland .. somewhat annoying. And after having to wait, my chai latte was slightly bitter.
Atmosphere: 3
Food: 3
Service: 2
Waited 15 min. for latte.
Atmosphere: 3
Food: 3
Service: 3
Worst customer services, the big girl locked the door calming the were under staffed meanwhile it 5 employees working and she was rude on the 06/22/2025
Restaurantji Recommends
Worst service of any Starbucks in the area - staff is rude and has no sense of urgency. I waited forever for anyone to even try to take my order and ended up walking out. Do yourself a favor and go up the street to Rise Up instead
Atmosphere: 1
Food: 1
Service: 1
I love this Starbucks is so personable!! Soon as I pull up to the drive-thru they know my order and exactly how i want it!!
Atmosphere: 5
Food: 5
Service: 5
Mal servicio el peor. No straw, wow, maybe they don't like Latin people at restaurants
Atmosphere: 1
Food: 1
Service: 1
I go to this starbucks every morning usually an ok experience. I will no longer be going to this starbucks, the staff is beyond rude. As a paying customer who always tips there is no reason for the disrespect from the employees. This morning i went through the drive thru as usual. No hello how are you nothing just simply what can i get ya? i started to order and was cut off “ok ok i got it i got everything” pure attitude and ignorance. I didn’t even go up to the window to receive my order because i will not be giving my business to a place that treats their customers like that. If i could rate this a zero star i would.
The staff use to have the best customer service. The other day there was no hello or anything. Took my card, gave me my drink, shut the window....the staff use to be a 8 out of 10 now it's a 4.
Service: 2
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