Extremely slow service through the drivethru and no indoor seating. All pedestrian orders conducted through speakers in direct sunlight
Atmosphere: 1
Service: 1
Chandre Coleman
Line for drive thru is always long and takes forever to get a simple drink. The staff are playing around and being very immature.
Atmosphere: 1
Food: 2
Service: 1
Cornell Rajah
Food is always good...I love the smash burger
Atmosphere: 4
Food: 5
Service: 5
Adrew Anony
DO NOT COME TO THIS LOCATION. I REPEAT DO NOT COME TO THIS LOCATION. I came to this location at least a few times. On my first time visiting this location, I ordered a burger with fries and a drink. My order was exactly what I ordered. However, when I ate my food it was cold. Now, as a customer you want food to eat that you spend your money on and the employees can't ensure that it's fresh and hot. So, second time around I visited this location when I ordered my food, I asked them kindly can they make sure my food was hot please cause my food was cold the previous time I came here. Along with my food, I ordered a sonic blast and I asked for extra candy in the blast cause it's a limited portion of candy and you can't really taste it because of the ice cream. So, I received my food and my sonic blast. My food was nice and hot as I requested. As for the sonic blast, they did not give me the extra candy as I asked for it. If your paying extra for something that you want extra for you should give the customer what they requested. Last encounter which was a couple of days ago, I had ordered here again cause not a lot of food places were opened at the time and this is where I was very frustrated with my experience. So I pulled up to the intercom and I was interacting with a lady I ordered a sonic double cheeseburger meal and which comes with fries and a drink. So. I told the lady I didn't want drink and if I can substitute it. She was. very rude saying so you don't want no drink like the meal comes with a drink and thats like if you go to McDonalds you get a meal it comes with a drink. However, this is sonic not McDonalds. Like I politely asked if I can substitute it please and she did and I got a sonic blast again with extra on the candy. This time everything was right but this is where things take a terrible turn. So, the sonic blast is in a plastic cup and the plastic cups are not durable so I realized the cup was cracked on the side and the ice cream was leaking. So, I pulled up to the intercom again and the same lady got on the intercom again. I told her what happened the cup was broken on the side. She rudely replies ok it's nothing we can do on our end and im like I paid for this blast and it's leaking and the least you can do is remake it. So she told me to pull forward and she came outside saying what you want me to do about it. I was hoping she can make another one please. She walks off and slams her hands on the drive thru window. So I left. Overall, I would not go to this location never ever again. Sonic you definitely need to get new and polite staff at this location.
Atmosphere: 1
Food: 2
Service: 1
Mattie Reid
They don't bring you your food if you order pick up... entered our stall number and waited 15 minutes and it was sitting there the whole time...
Atmosphere: 1
Food: 3
Service: 1
Javier Marquez
I had an errand that brought me to this area a little before 8am. I was excited because I haven't had Sonic's in a while, and purposefully made a side trip to get something for breakfast. So I arrived at approx 7:50am and this place doesn't open until 8, fine I can wait in the car stall until 8. At 8 I press the button to make my order, no response. Waited around for 40 min, repeatedly pressing the order button, but nothing.
I understand that it may be slow on a Monday morning, but if you're not going to be open at the stated business hours, please put a sign up saying when you are actually open. Had to leave to get to work and picked up Dunkin' Donuts instead.
Atmosphere: 2
Food: 3
Service: 1
Janet Brown (JB)
I came for The Big Pickle Deal and I enjoyed it! It was $19! The drink was really good, next time I’ll get it without the lettuce.
Atmosphere: 5
Food: 5
Service: 5
Tamara Thompson
First time here. I was confused about how the drive in works. I think others were too which may have been why it took so long. But either way, the food was good and for a good price. Nicely seasoned fries and the rainbow slushy was delightful.
Atmosphere: 5
Food: 5
Service: 5
Adrianne Thomas (Cheap Curlz)
I have been coming to this location for years now and was so happy that a Sonic was so near. Unfortunately, the service here is absolutely abhorrent. The wait time is ridiculous and mostly all the workers are rude. This is my second and last time waiting over 10 minutes for someone to even respond at the drive through and then being met with unnecessary rudeness. I will not be returning unless something is done about the attitudes of the drive through responders. Changing my me review from a 5 to a 1.
Atmosphere: 1
Food: 2
Service: 1
Grateful
I went to this location this weekend and pulled up to one of the ordering stations. Waited 20 minutes and no one answered the call button. So i pulled out and went to the drive thru. I saw a sign that said “this location does not take tap payments. Card swipe or cash only” i shoulda know that was a big red flag as i never ever swipe my card. I always tap. I had a spare card i keep in the car for emergencies and i haven’t used it in a long time. I hand my card to the drive thru attendant Tamia and what do you know, i wake up this morning to an unknown charge on my account. This location steals card numbers and hires young careless teens. I will never visit this location again!
Man, there's no way i should be at the pull-up stand and sit there for 10 minutes. No one ever answered the call button drive thru as long as hell, and the outside looks abandoned .This sonic sucks badly. My child was upset 😡 smdh
Atmosphere: 1
Food: 1
Service: 1
Celiana Pierre
Service was terrible. I ordered two limeade slushes yesterday and, they both appeared to have black mold in the drinks. I inquired about them at the window and was told it was lime plum. That’s unsafe, unsanitary, and disgusting. I will not be ordering from Sonic again the near future. Customers BEWARE. There is MOLD in the frozen drinks.
Food: 1
Service: 1
Simmie “Mr. Foodie”
Quick food fast service and some of the most refreshing drinks.
Atmosphere: 4
Food: 3
Service: 3
Carmen (milktae)
I have given this location too many chances. Always so rude, always so aggressive and come at you so argumentative when all I wanted to ask for was for sauce that I didn’t even get with my order to begin with.
Atmosphere: 1
Food: 1
Service: 1
Sanchez
Imagine going to a place that's run by all high schoolers where none of them are doing their job correctly can't take proper orders and you can't even go inside the order, I asked for no pickles because I'm allergic bit into the sandwich what do you know pickles !?This is when you need a functioning adult around and not somebody who's 47 trying to be cool with somebody who's 17 to relive their youth
Extremely slow service through the drivethru and no indoor seating. All pedestrian orders conducted through speakers in direct sunlight
Atmosphere: 1
Service: 1
Line for drive thru is always long and takes forever to get a simple drink. The staff are playing around and being very immature.
Atmosphere: 1
Food: 2
Service: 1
Food is always good...I love the smash burger
Atmosphere: 4
Food: 5
Service: 5
DO NOT COME TO THIS LOCATION. I REPEAT DO NOT COME TO THIS LOCATION. I came to this location at least a few times. On my first time visiting this location, I ordered a burger with fries and a drink. My order was exactly what I ordered. However, when I ate my food it was cold. Now, as a customer you want food to eat that you spend your money on and the employees can't ensure that it's fresh and hot. So, second time around I visited this location when I ordered my food, I asked them kindly can they make sure my food was hot please cause my food was cold the previous time I came here. Along with my food, I ordered a sonic blast and I asked for extra candy in the blast cause it's a limited portion of candy and you can't really taste it because of the ice cream. So, I received my food and my sonic blast. My food was nice and hot as I requested. As for the sonic blast, they did not give me the extra candy as I asked for it. If your paying extra for something that you want extra for you should give the customer what they requested. Last encounter which was a couple of days ago, I had ordered here again cause not a lot of food places were opened at the time and this is where I was very frustrated with my experience. So I pulled up to the intercom and I was interacting with a lady I ordered a sonic double cheeseburger meal and which comes with fries and a drink. So. I told the lady I didn't want drink and if I can substitute it. She was. very rude saying so you don't want no drink like the meal comes with a drink and thats like if you go to McDonalds you get a meal it comes with a drink. However, this is sonic not McDonalds. Like I politely asked if I can substitute it please and she did and I got a sonic blast again with extra on the candy. This time everything was right but this is where things take a terrible turn. So, the sonic blast is in a plastic cup and the plastic cups are not durable so I realized the cup was cracked on the side and the ice cream was leaking. So, I pulled up to the intercom again and the same lady got on the intercom again. I told her what happened the cup was broken on the side. She rudely replies ok it's nothing we can do on our end and im like I paid for this blast and it's leaking and the least you can do is remake it. So she told me to pull forward and she came outside saying what you want me to do about it. I was hoping she can make another one please. She walks off and slams her hands on the drive thru window. So I left. Overall, I would not go to this location never ever again. Sonic you definitely need to get new and polite staff at this location.
Atmosphere: 1
Food: 2
Service: 1
They don't bring you your food if you order pick up... entered our stall number and waited 15 minutes and it was sitting there the whole time...
Atmosphere: 1
Food: 3
Service: 1
I had an errand that brought me to this area a little before 8am. I was excited because I haven't had Sonic's in a while, and purposefully made a side trip to get something for breakfast. So I arrived at approx 7:50am and this place doesn't open until 8, fine I can wait in the car stall until 8. At 8 I press the button to make my order, no response. Waited around for 40 min, repeatedly pressing the order button, but nothing.
I understand that it may be slow on a Monday morning, but if you're not going to be open at the stated business hours, please put a sign up saying when you are actually open. Had to leave to get to work and picked up Dunkin' Donuts instead.
Atmosphere: 2
Food: 3
Service: 1
I came for The Big Pickle Deal and I enjoyed it! It was $19! The drink was really good, next time I’ll get it without the lettuce.
Atmosphere: 5
Food: 5
Service: 5
First time here. I was confused about how the drive in works. I think others were too which may have been why it took so long. But either way, the food was good and for a good price. Nicely seasoned fries and the rainbow slushy was delightful.
Atmosphere: 5
Food: 5
Service: 5
I have been coming to this location for years now and was so happy that a Sonic was so near. Unfortunately, the service here is absolutely abhorrent. The wait time is ridiculous and mostly all the workers are rude. This is my second and last time waiting over 10 minutes for someone to even respond at the drive through and then being met with unnecessary rudeness. I will not be returning unless something is done about the attitudes of the drive through responders. Changing my me review from a 5 to a 1.
Atmosphere: 1
Food: 2
Service: 1
I went to this location this weekend and pulled up to one of the ordering stations. Waited 20 minutes and no one answered the call button. So i pulled out and went to the drive thru. I saw a sign that said “this location does not take tap payments. Card swipe or cash only” i shoulda know that was a big red flag as i never ever swipe my card. I always tap. I had a spare card i keep in the car for emergencies and i haven’t used it in a long time. I hand my card to the drive thru attendant Tamia and what do you know, i wake up this morning to an unknown charge on my account. This location steals card numbers and hires young careless teens. I will never visit this location again!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Man, there's no way i should be at the pull-up stand and sit there for 10 minutes. No one ever answered the call button drive thru as long as hell, and the outside looks abandoned .This sonic sucks badly. My child was upset 😡 smdh
Atmosphere: 1
Food: 1
Service: 1
Service was terrible. I ordered two limeade slushes yesterday and, they both appeared to have black mold in the drinks. I inquired about them at the window and was told it was lime plum. That’s unsafe, unsanitary, and disgusting. I will not be ordering from Sonic again the near future. Customers BEWARE. There is MOLD in the frozen drinks.
Food: 1
Service: 1
Quick food fast service and some of the most refreshing drinks.
Atmosphere: 4
Food: 3
Service: 3
I have given this location too many chances. Always so rude, always so aggressive and come at you so argumentative when all I wanted to ask for was for sauce that I didn’t even get with my order to begin with.
Atmosphere: 1
Food: 1
Service: 1
Imagine going to a place that's run by all high schoolers where none of them are doing their job correctly can't take proper orders and you can't even go inside the order, I asked for no pickles because I'm allergic bit into the sandwich what do you know pickles !?This is when you need a functioning adult around and not somebody who's 47 trying to be cool with somebody who's 17 to relive their youth
Atmosphere: 1
Food: 2
Service: 1
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