Wendy's
8715 Central Ave, Capitol Heights
(301) 499-2986
Recent Reviews
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I asked for ketchup, the lady says, what for, and tried to tell me I didn't need ketchup cause my food wasn't ready, after handing me my food. Let alone the other lack of customer service.
Atmosphere: 1
Food: 1
Service: 1
It was ok
Went in with my granddaughters. Stood at the counter for five minutes. Four different workers looked at us and DID NOT WAIT ON US!!! So, we left. Terrible terrible customer service.😔😔
From the drive through the friendly attitude shined through the speakers food was hot and fresh
Food: 5
Service: 5
Great 👍
Atmosphere: 5
Food: 5
Service: 5
I normally go through the drive through. First time coming inside;
Service took extremely long which did not make sense due to it being so many people working and only about 5 customers.
None of the people handling food had hair nets!
There was a lady who was taking orders and making packing food screaming at the other employees… even one who was new that appeared to need assistance. Wendy’s please do better.
Atmosphere: 1
Food: 2
Service: 2
It was a good experience. 4.3
Parking: Parking is a little tight but it's there to use to park.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili
The most ghetto Wendy's I've ever been to
Atmosphere: 1
Food: 1
Service: 1
Best breakfast biscuits, wish they had a 3, 6 pk with honey & or butter or honeybutter.
Atmosphere: 5
Food: 5
Service: 5
Not my favorite Wendy’s location but certainly not the worse.
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
They got my order done pretty quick, thankfuly they did since I was on time constraint.
Atmosphere: 4
Food: 4
Service: 4
The customer service is good . The place is clean . And the food is good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Cheeseburger
The person that made my food put all 3 of my meals in the same bag, I politely asked for separate bags because it’s was for 3 different adults. She told me there was one bag per order. She told me her name was Shamiyah while a 2 or 3 year old little boy followed her from the fry station where she bagged my order and to the drive thru window as she also collected my money. This was very dangerous, unprofessional, unsanitary and a health hazard. They always rude and disrespectful when I have went but today was different when I saw the child by the hot cooking in the kitchen. I always give exact change and never get a receipt. Today is 8/16/24 @ 7:15pm.
Atmosphere: 1
Food: 1
Service: 1
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service from management and cashier.
Service: 5
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