Wendy's
8715 Central Ave, Capitol Heights
(301) 499-2986
Recent Reviews
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In short, 80% of my order was missing. The photos speak for themselves. Everything is on that receipt, all I received were the saucy nuggs. The delivery driver said he tried to clarify that there should be more to this order, but was told that there was nothing more. I won't be wasting my time and money with this location again.
They don’t get your order right, they’re slow and the food was served cold. This location is horrible.
No problems! Service was handled quickly.
I drove to driveway
Fresh hot customer service we can do better
Avoid at all costs. Slow service, missing items, incorrect orders, stale soda. And that's every single time I've ordered.
I’m a travel nurse & I’ve worked all over the U.S. , I have family in Maryland which is why I chose to work here. Staying with my aunt this was the closest Wendy’s to her place . Hands down the rudest service I’ve ever received . Everyone was nasty from the young lady who took my order to the manager . The people in that building are right where they belong & I don’t feel sorry for them one bit .
The customer service was so bad I didn’t even risk eating the food . Threw everything away immediately, the only saying tof fighting kindness with kindness doesn’t apply here . If you ever eat here please feel free to be as rude as you possibly can …they deserve it .
One of your employees kept calling me John for some reason even though that’s not my name. Extremely rude and called me the n word. Couldn’t tell if cashier was a boy or girl they looked like Rae srummand
On point
Customer service is terrible. They are slow and unprofessional and so is the manager, she is no help.
Restaurantji Recommends
Be. Careful. With. This. Racist. Employee.
I had an online order and didn’t want to hand it to me. When she was forced to give it to me, she spit on my food. This was ridiculous
I asked for ketchup, the lady says, what for, and tried to tell me I didn't need ketchup cause my food wasn't ready, after handing me my food. Let alone the other lack of customer service.
Atmosphere: 1
Food: 1
Service: 1
It was ok
Went in with my granddaughters. Stood at the counter for five minutes. Four different workers looked at us and DID NOT WAIT ON US!!! So, we left. Terrible terrible customer service.😔😔
From the drive through the friendly attitude shined through the speakers food was hot and fresh
Food: 5
Service: 5
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