Subway in Catonsville

“I live in Indiana and was tasked with ordering food for the reception after my dad's memorial service at Charlestown in Catonsville, MD. We were going to have someone pick up sandwiches from Costco but it would mean they would not be able to attend the service. I called some other places but received poor customer service. I remembered how much my dad liked Subway. My siblings took him there often. So, I called what I thought was the Subway next to the Giant by Charlestown but apparently I called a different franchise down the road and I'm thankful. I talked to a lovely woman who said she would have the owner contact me ASAP which he did! Peter (P.J.) was patient with me and helpful from beginning to end. He delivered exactly what was ordered and on time. P.J. responded to my texts and answered my questions promptly and provided the best customer service I've experienced in a long time. He really took a load off my shoulders and I am grateful to him. I highly recommend you support his franchise!!!“

“The workers are friendly and patience, but fast with keeping the line moving. The breads are very fresh and they don't skimp on the fixings. One of the best features is the pick up window ... go online, make your choices, pay, and pick-up within 15 minutes of placing order. This particular Subway also delivers. The dining area includes a few tables and its always clean.“

“It's not a popular Subway, and there's a Panera Bread a few doors down. But they remember their customers and are friendly. The broccoli & cheddar soup was a bit too runny for my likes, but if you're hungry enough you'll get it down.“