Sitting in drive thru for 20 minutes and still a car in front of us.
Rose Brashears
I’m usually not a big fan of Dunkin recently but my husband wanted to go. We get there and there is a long line, the workers behind the counter apologize and tell us that there are only 3 workers today, that everyone else has called out. Even though they were over whelmed and understaffed they continued to stay very nice with everyone. They continued to apologize for our wait. They continued to work as a team and get things done. Our food and coffee came out really good as well. I can relate to this issues and very much appreciate the service of these employees. Great job guys!
Atmosphere: 5
Food: 5
Service: 5
Mark Gray
This place was filthy behind the counter. There was splashed milk and sugar all over the place. There was also trash all over the place. The employee stated that they have been busy and haven’t had time to clean up. I would NOT buy food that they have to prepare themselves. They definitely don’t care about cleanliness or the appearance to customers.
It may be wise to get your food and drinks from a cleaner place.
Atmosphere: 1
Food: 3
Service: 3
K R
How hard is it to make a coffee. Why are they telling me how much sugar they can give. 3 cream 4 sugar is light and extra sweet.
Don't go here unless you have too. They are super slow and messbup orders constantly.
Wasted 2.75
Ms. Harris
It was so chaotic, both drive-thru and lobby, I walked out.
Atmosphere: 1
Service: 1
Steven Brandel
Consistenly the slowest and worst dunkin of Saint Marys County. They need new management. HOW DO YOU RUN OUT OF COFFEE? YOU ARE DUNKIN DONUTS LOL
Atmosphere: 2
Food: 2
Service: 1
Shelley B.
Waited and drive through line for 35 minutes. Bad design with drivethu could not leave was stuck in line. Person taking my order was great but the wait was absolutely ridiculous SMH. They need to hire more people or have better training to be more prepared for busy times.
Atmosphere: 3
Food: 3
Service: 5
Megan Harvey
Anna, waited on me. I must point out her customer service - EXCELLENT! The Frozen Caramel Cream with a shot of espresso. Delicious!!!
Mominchi Nicole
I want to say, they do such a great job here. Even during their moments when stuff doesn't work, they still push through and do such a wonderful job. As a fellow barista myself, I adore seeing the team work this location puts in and dedication everyone has. I love their patience and kindness. Keep it up!!
ssheehan03
Overall this is a great location. Sometimes the bagels taste a day old and sometimes they're perfect.
Absolutely delicious coffee, sausage egg and cheese croissant. Not greasy at all. Just yummmm! Husband had a bagel, yummmmm too! But back to the sandwich. It was cooked PERFECTLY! Delicious! You brightened up my day, thank you DD!!
Karen Goff
This location is usually busy. The drive through is quick, and orders are generally accurate.
Robert Knight
This location is the worse. The bread is always either old and hard or burnt. We keep giving them our money to support a local establishment but after today no more. Last week I purchased turkey sausage and egg wraps and the sausage was ICE COLD in the center. Today we ordered sandwiches with cheese and the cheese is ice cold and not melted at all. We were told they are not allowed to melt the cheese. Who wants a hot breakfast sandwich and the cheese is straight out of the fridge. And once again the bread is hard. It’s a wrap. This has been an ongoing issue for years. And we kept going back.
Rebekah
Consistently the slowest Dunkin around. Issues with heating food to proper temperatures. Issues with making correct orders. It’s kind of amazing actually how terrible this location is. I’ve worked fast food for years and I can’t understand how this place makes so many mistakes all time.
Posse 4 Christ 5.0
This place is the worst when it comes to customer service. They are the SLOWEST!!!! I go to a lot of Dunkin's because I am a driver. It's a shame that this one is local and I have to pass by it in the morning and drive another 30 minutes just to get what I need because if I don't, I'll be sitting in line for an obscene amount of time waiting for my order and then most of the time when I get it, the order is wrong burnt or just messed up whoever the owner is this place really needs to get it together. And yes, I do stop there if I have no other choice, but I have to kick myself every time I make the turn to go there because I know what I'm meant for that's insanity, but I gotta have my coffee
Sitting in drive thru for 20 minutes and still a car in front of us.
I’m usually not a big fan of Dunkin recently but my husband wanted to go. We get there and there is a long line, the workers behind the counter apologize and tell us that there are only 3 workers today, that everyone else has called out. Even though they were over whelmed and understaffed they continued to stay very nice with everyone. They continued to apologize for our wait. They continued to work as a team and get things done. Our food and coffee came out really good as well. I can relate to this issues and very much appreciate the service of these employees. Great job guys!
Atmosphere: 5
Food: 5
Service: 5
This place was filthy behind the counter. There was splashed milk and sugar all over the place. There was also trash all over the place. The employee stated that they have been busy and haven’t had time to clean up. I would NOT buy food that they have to prepare themselves. They definitely don’t care about cleanliness or the appearance to customers.
It may be wise to get your food and drinks from a cleaner place.
Atmosphere: 1
Food: 3
Service: 3
How hard is it to make a coffee. Why are they telling me how much sugar they can give. 3 cream 4 sugar is light and extra sweet.
Don't go here unless you have too. They are super slow and messbup orders constantly.
Wasted 2.75
It was so chaotic, both drive-thru and lobby, I walked out.
Atmosphere: 1
Service: 1
Consistenly the slowest and worst dunkin of Saint Marys County. They need new management. HOW DO YOU RUN OUT OF COFFEE? YOU ARE DUNKIN DONUTS LOL
Atmosphere: 2
Food: 2
Service: 1
Waited and drive through line for 35 minutes. Bad design with drivethu could not leave was stuck in line. Person taking my order was great but the wait
was absolutely ridiculous SMH. They need to hire more people or have better training to be more prepared for busy times.
Atmosphere: 3
Food: 3
Service: 5
Anna, waited on me. I must point out her customer service - EXCELLENT! The Frozen Caramel Cream with a shot of espresso. Delicious!!!
I want to say, they do such a great job here. Even during their moments when stuff doesn't work, they still push through and do such a wonderful job. As a fellow barista myself, I adore seeing the team work this location puts in and dedication everyone has. I love their patience and kindness. Keep it up!!
Overall this is a great location. Sometimes the bagels taste a day old and sometimes they're perfect.
Restaurantji Recommends
Absolutely delicious coffee, sausage egg and cheese croissant. Not greasy at all. Just yummmm! Husband had a bagel, yummmmm too! But back to the sandwich. It was cooked PERFECTLY! Delicious! You brightened up my day, thank you DD!!
This location is usually busy. The drive through is quick, and orders are generally accurate.
This location is the worse. The bread is always either old and hard or burnt. We keep giving them our money to support a local establishment but after today no more. Last week I purchased turkey sausage and egg wraps and the sausage was ICE COLD in the center. Today we ordered sandwiches with cheese and the cheese is ice cold and not melted at all. We were told they are not allowed to melt the cheese. Who wants a hot breakfast sandwich and the cheese is straight out of the fridge. And once again the bread is hard. It’s a wrap. This has been an ongoing issue for years. And we kept going back.
Consistently the slowest Dunkin around. Issues with heating food to proper temperatures. Issues with making correct orders. It’s kind of amazing actually how terrible this location is. I’ve worked fast food for years and I can’t understand how this place makes so many mistakes all time.
This place is the worst when it comes to customer service. They are the SLOWEST!!!! I go to a lot of Dunkin's because I am a driver. It's a shame that this one is local and I have to pass by it in the morning and drive another 30 minutes just to get what I need because if I don't, I'll be sitting in line for an obscene amount of time waiting for my order and then most of the time when I get it, the order is wrong burnt or just messed up whoever the owner is this place really needs to get it together. And yes, I do stop there if I have no other choice, but I have to kick myself every time I make the turn to go there because I know what I'm meant for that's insanity, but I gotta have my coffee
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Dozen Donuts
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