TAKE A LOOK AT THE PICTURE ON THE LEFT! My burger was not fresh—it was soggy, nasty, and completely unappetizing. To make it worse, you didn’t even get my order right. I asked for a single burger with no cheese, and you repeated it back to me when you handed me my food—yet it was still wrong.
Even worse, your staff told me to park in a handicap spot even though I don’t have a handicap plate. Outrageous! I’m not risking a fine or taking a spot from someone who truly needs it just because your employees don’t want to walk. I waited 10 minutes for what? A wrong order and a rude experience.
TAKE A LOOK AT THE PICTURE ON THE RIGHT! BK, baby! They got it right—fresh, hot, and good. I couldn’t even wait to get home, I ate it on the way. In the meantime, I’ll be going to BK where the service and food are worth it.
Do better… better yet, disappear. YUCK!
(Check out pics on Google website reviews🤮)
Whispers of Wisdom
Great Place
Atmosphere: 5
Food: 5
Service: 5
HC Russell
Store is understaffed. Cashier is making shakes, getting fries and drinks. She's got no time to get any order more complicated than getting the Asiago Chicken Sandwich Combo correct. I wanted 4 combos and had coupons for them. I asked her if I needed to order them separately tonuse coupons, she said no. After handing her the 3 combo coupons and aome register magic, I paid $22 for 2 spicy chicken sandwiches, a 10 pc nuggets, a Dave's Double, a medium fries and a medium fountain drink. Remember I wanted 4 combos those things with sandwich, fries and drink. Customers were lining up and she's nowhere to be found. Sigh
Atmosphere: 1
Food: 3
Service: 1
SOMD Tint
Late night food was mid at best. Drive through attendant, struggled with my order and still got it wrong. Food quality and service is very good in the daytime. I guess it is what it is...
Atmosphere: 1
Food: 1
Service: 1
Laura LaBella
Went by to get breakfast. Got the baconator breakfast sandwich combo. I love the potato wedges. The sandwich, however, left alot to be desired. Not even a full slice with of bacon on the whole thing. Very disappointing.
Atmosphere: 3
Food: 1
Service: 3
Denise Little
I asked a question in drive thru about types of soda, the girl said hold on. We waited a few minutes and she came back rudely and said are you ready to order yet? So I ordered even though she didn’t answer my question. Every item I ordered, she said is that it?? When I got to the window she handed me the food and slammed the window. It was a girl with a blond ponytail, maybe late teens. I was surprised to be treated this way and I’m sure I wasn’t the only one that day treated like this. Also my junior bacon cheeseburger didn’t have bacon
Atmosphere: 1
Food: 3
Service: 1
TWC Co
Food always cold, items missing, especially bacon on sandwiches and wait time is forever!! Wendys just isn't the same anymore
Atmosphere: 1
Food: 1
Service: 1
Kirby Campbell
They messed up our order and I had to get out the car and go back in the store and the food was not the warm.
Atmosphere: 3
Food: 3
Service: 3
Chrissy Little
Rude nasty service when I went there on 6/16. As soon as I pulled up to state my order the young lady over the speaker had a nasty attitude and sounded very short taking my order, kept asking me “is that all?” or “anything else” with an attitude even though I was very polite and my order was not a big one. When I pulled up I could tell there was a problem, naturally I was not happy with having such a rude experience and I showed it. When I asked to confirm my total she acted like she didn’t hear me or didn’t want to respond, I ended having to snap my fingers to get a response from her. Needless to say I’ve never had particularly good service from a Wendy’s but this was the worst and completely unprovoked and I’ll make sure to avoid this location in the future. Better training and and attitude adjustment is much needed for the staff at this location.
Abby has a horrible attitude. I ordered two menu items and her only vocal response during the entire experience was “is that it?” two times. Literally never said another thing during the order taking and pickup process. Please remind her that no one is forcing her to work there.
Adam Mantz
Very nice employees I love the food always fresh and always good 😊👍
Mary Zell
I ordered a chili with cheese. Got home and the cheese on top had mold. Disgusting
cathryn R
The drink dispenser is disgusting, there is a vague dirtiness or untidiness about the dining room, not obviously dirty (except the drink dispenser which is gross) but just doesn't feel 'fresh and clean' and I am no princess, I was not interested in finding out about the restrooms it's too bad because the food is pretty decent
Terrance Reaves
Today 2/21/2025 @ 4:22 I went and ordered from the Wendy’s ie Charlotte Hall MD. Got home and my wife bit into her burger and it was not cooked all the way through. So I went back and got a new full order. Got back home again, and my order was undercooked as well.
I called up to the Charlotte Hall MD Wendy’s to try and figure out what’s going on. They told me that the grill cooks the burgers not them. I stated that I could send pictures of the food for reference. They laughed in the background as that was stated. Will no longer go to this establishment.
I do not appreciate the customer service nor food quality.
TAKE A LOOK AT THE PICTURE ON THE LEFT! My burger was not fresh—it was soggy, nasty, and completely unappetizing. To make it worse, you didn’t even get my order right. I asked for a single burger with no cheese, and you repeated it back to me when you handed me my food—yet it was still wrong. Even worse, your staff told me to park in a handicap spot even though I don’t have a handicap plate. Outrageous! I’m not risking a fine or taking a spot from someone who truly needs it just because your employees don’t want to walk. I waited 10 minutes for what? A wrong order and a rude experience. TAKE A LOOK AT THE PICTURE ON THE RIGHT! BK, baby! They got it right—fresh, hot, and good. I couldn’t even wait to get home, I ate it on the way. In the meantime, I’ll be going to BK where the service and food are worth it. Do better… better yet, disappear. YUCK! (Check out pics on Google website reviews🤮)
Great Place
Atmosphere: 5
Food: 5
Service: 5
Store is understaffed. Cashier is making shakes, getting fries and drinks. She's got no time to get any order more complicated than getting the Asiago Chicken Sandwich Combo correct. I wanted 4 combos and had coupons for them. I asked her if I needed to order them separately tonuse coupons, she said no. After handing her the 3 combo coupons and aome register magic, I paid $22 for 2 spicy chicken sandwiches, a 10 pc nuggets, a Dave's Double, a medium fries and a medium fountain drink. Remember I wanted 4 combos those things with sandwich, fries and drink. Customers were lining up and she's nowhere to be found. Sigh
Atmosphere: 1
Food: 3
Service: 1
Late night food was mid at best.
Drive through attendant, struggled with my order and still got it wrong. Food quality and service is very good in the daytime. I guess it is what it is...
Atmosphere: 1
Food: 1
Service: 1
Went by to get breakfast. Got the baconator breakfast sandwich combo. I love the potato wedges. The sandwich, however, left alot to be desired. Not even a full slice with of bacon on the whole thing. Very disappointing.
Atmosphere: 3
Food: 1
Service: 3
I asked a question in drive thru about types of soda, the girl said hold on. We waited a few minutes and she came back rudely and said are you ready to order yet? So I ordered even though she didn’t answer my question. Every item I ordered, she said is that it?? When I got to the window she handed me the food and slammed the window. It was a girl with a blond ponytail, maybe late teens. I was surprised to be treated this way and I’m sure I wasn’t the only one that day treated like this. Also my junior bacon cheeseburger didn’t have bacon
Atmosphere: 1
Food: 3
Service: 1
Food always cold, items missing, especially bacon on sandwiches and wait time is forever!! Wendys just isn't the same anymore
Atmosphere: 1
Food: 1
Service: 1
They messed up our order and I had to get out the car and go back in the store and the food was not the warm.
Atmosphere: 3
Food: 3
Service: 3
Rude nasty service when I went there on 6/16. As soon as I pulled up to state my order the young lady over the speaker had a nasty attitude and sounded very short taking my order, kept asking me “is that all?” or “anything else” with an attitude even though I was very polite and my order was not a big one. When I pulled up I could tell there was a problem, naturally I was not happy with having such a rude experience and I showed it. When I asked to confirm my total she acted like she didn’t hear me or didn’t want to respond, I ended having to snap my fingers to get a response from her. Needless to say I’ve never had particularly good service from a Wendy’s but this was the worst and completely unprovoked and I’ll make sure to avoid this location in the future. Better training and and attitude adjustment is much needed for the staff at this location.
Atmosphere: 1
Service: 1
Very clean, amazing & friendly customer service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Abby has a horrible attitude. I ordered two menu items and her only vocal response during the entire experience was “is that it?” two times. Literally never said another thing during the order taking and pickup process. Please remind her that no one is forcing her to work there.
Very nice employees I love the food always fresh and always good 😊👍
I ordered a chili with cheese. Got home and the cheese on top had mold. Disgusting
The drink dispenser is disgusting, there is a vague dirtiness or untidiness about the dining room, not obviously dirty (except the drink dispenser which is gross) but just doesn't feel 'fresh and clean' and I am no princess, I was not interested in finding out about the restrooms
it's too bad because the food is pretty decent
Today 2/21/2025 @ 4:22 I went and ordered from the Wendy’s ie Charlotte Hall MD. Got home and my wife bit into her burger and it was not cooked all the way through. So I went back and got a new full order. Got back home again, and my order was undercooked as well.
I called up to the Charlotte Hall MD Wendy’s to try and figure out what’s going on. They told me that the grill cooks the burgers not them. I stated that I could send pictures of the food for reference. They laughed in the background as that was stated. Will no longer go to this establishment.
I do not appreciate the customer service nor food quality.
Loading...