Play It Again Sam
108 S Cross St B, Chestertown
(410) 778-2688
Recent Reviews
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Had the Greek salad with chicken, it was excellent!!!
Atmosphere: 5
Food: 5
Service: 5
I would love to give Sam’s a higher review, but ever since the move to the new location, it simply doesn’t have the warm, inviting vibe it previously did. The food & drinks are good, pretty pricey for some things but generally good quality. Usually the person taking the orders seems pretty disinterested and although i’ve never had a “rude” employee, the customer service & enthusiasm is lacking a bit. My biggest qualm is really the environment/decor. The place is huge with a lot of empty space/very little decor and bright teal walls that dont give that comfortable coffee shop feeling anymore :( Maybe that’s not so important to others, but it’s something I enjoy for sure!
Atmosphere: 2
Food: 4
Service: 3
Unfortunately both times I’ve been, as I’m new to the area, my order was wrong. It’s hard to have this happen when you wanna support local and their influxes in prices so please do better. Update they’re also super snarky sometimes and I understand you’re stressed during rushes but acting as if you want me out your hair isn’t right nor is it good customer service as I am usually picking up for people and am nothing but nice.
Atmosphere: 1
Service: 1
Great experience
Atmosphere: 4
Food: 5
Service: 5
Food was delicious. Nice place but noisy.
Great place!! Great food!! I wish I lived closer. I would be there every day😋
Atmosphere: 5
Food: 5
Service: 5
The food was amazing and staff are so friendly!
Atmosphere: 5
Food: 5
Service: 5
Everything was good. Just a little pricey in my opinion.
Atmosphere: 5
Food: 5
Service: 5
My first time at the new location, and appreciate they moved to a larger space. The old location was cramped and crowded, and the new space is spread out. I had a hot roast beef and brie sandwich, and it was as good as before. Good food and good service! The bare painted walls look a bit sterile, and it would look nice decorated with photos or artwork.
Atmosphere: 4
Food: 5
Service: 5
I used to really like visiting Play it Again Sam when it was in the center of town (or close to it) but always got frustrated by the size of the restaurant as it was quite small and frequently too busy to accommodate the morning rush.
They moved to this new building and I like it. It's huge compared to the old place. The menu has gotten as big as the building and the 3 or 4 dishes we've had (my wife and me) have been tasty. The coffee from Rise Up is always a treat.
Highly recommended.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Imature service at front counter when placing an order . The food was very good but, I did not care for the echo of the room .
Atmosphere: 2
Food: 4
Service: 1
The Italian sub was amazing!! The best ever!! 10/10 would recommend to anyone! The breakfast sandwiches and latte’s are 10/10 as well!!
Atmosphere: 5
Food: 5
Service: 5
Wonderful experience again today at Play it again Sams. Italian on ciabatta is the BEST! Service was fast and staff is always friendly !
Atmosphere: 5
Food: 5
Service: 5
The food is pretty good, although it would be nice if they had a couple specials besides different flavored cream cheese. But the service is sullen. It’s not just me—my whole family, independently, has concluded that everyone there must hate their job. Does it come from the top?
New location has terrible acoustics, uncomfortable seating and generally feels like a mall food court. For whatever reason they cannot easily accommodate reusable cups despite every other coffee shop on the planet being able to. Pretty sure I paid extra for oat milk and got regular milk anyway.
If you’re going to drive to a strip mall for coffee just go to Starbucks.
Atmosphere: 1
Food: 2
Service: 3
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