Einstein Bros. Bagels

Never seen anything like this. There was a chubby dude picking his nose while he’s on the register and looking at his cell phone multitasking.

Atmosphere: 2

Food: 2

Service: 1

The people that work there are extremely rude and did a terrible job making the sandwiches. I usually don’t say anything but idk what’s going on there. Definitely not how it was when I was younger.

Food: 1

Service: 1

Relatively soft bagel, taste good!

Atmosphere: 5

Food: 5

Service: 4

Fast and convenient. I wish they would bring back the tables inside, though

Atmosphere: 3

Food: 4

Service: 4

Surprisingly good food and great value!

Atmosphere: 5

Food: 5

Service: 5

The lady was extremely rude, you could tell she was not happy to be there. We were there for about 5 minutes, waiting for her to greet us or say I will be right with you. Eventually I told her that we were ready to order when she is ready. She then responded in a rude tone, “You have to order over there” point to register. Mind you there was no one at the register. So we walk a literally 5 feet to the register, wait another minute or two for her to come take our order. She then comes to take our order in the same rude tone. Obviously the wait was not an issue - it was not even long. It was rudeness. I was so excited to eat at Einstein as I had not been to one in a while. This ruined my experience.

Atmosphere: 1

Food: 3

Service: 1

I came this week to buy bagels for the party. I reached out to one of the representative once. I just asked questions. She told me to go to the register. The register told me to reach out to the catering. I asked, trying to ask questions on the quantity of the, how, some different questions. I wasn't able to give an answer. They gave me a list for the catering. I was trying to see online and call the customer service, but there is no number to call. So I decided to go back into the store and ask them those questions again. They were very rude, poor customer service, have a bad attitude, and decided to purchase the bagels and follow my decisions about bagels being fresh the next day. I put them in a bag they provided to me, and everything was perfect. But the lady was very, very scared that I will come back to return them. I would not recommend this location just because the customer service was very bad.

Atmosphere: 1

Food: 4

Service: 1

Do better! It isn’t hard to be polite, or to toast a bagel with butter. No one comes to be hit with a blob of butter

Atmosphere: 1

Food: 3

Service: 1

Excelente food, their bagels are simply the best!
I wouldn’t order a coffee there but there’s a a Starbucks right beside it, that’s just the perfect combination to make a awesome breakfast, tables outside the place so you can enjoy your breakfast

Atmosphere: 5

Food: 5

Service: 5

I came in this morning to this einstein bagels and I ordered my food and asked for it to be extra toasted, as I proceeded to get my food I noticed the cheese was not even melted. I asked very nicely if I may have the sandwhich extra toasted, and very rudely LISA said i can make you another one but I can’t take the sandwhich over the counter because it’s cross contamination, mind you I opened the sandwhich right there to check it and she could of just helped me out with this. If you don’t like your job quit and find another one Lisa. You are rude and there are ways to say things. God bless

Fresh turkey avacado bacon and tomatoe. Pretty good, great service

Atmosphere: 4

Food: 4

Service: 5

Just got food poisoning from this place. We live close to this location and have given it multiple chances but had always had a bad experience. First impression, staff seemed overworked and not friendly at all. We waited 10 min for a hello and got our ordered messed up twice. We have bought plane bagels and that is the only thing that hasn't been messed up. We ordered an egg sandwich and cream cheese bagel and both my husband and I got sick. We didn't have anything before this and where feeling fine. This was our last time visiting this store. Management needs to make complete reevaluation of staff and standad procedures.

Atmosphere: 1

Food: 1

Service: 1

This was my first time to this location and will likely be the last. I usually love Einstein, but this was probably the worst bagel sandwich I’ve ever had from this chain. The egg and the cheese were cold and the sausage patty was small and barely warm. Also I’m not sure why they only have turkey sausage and not regular sausage, which didn’t help the overall flavor.
The service was fine, not particularly pleasant or welcoming but efficient.
The building itself is arranged in a very cramped manner, they’re lucky the outside space is available and people can sit at Starbucks, which has more comfortable chairs.

Atmosphere: 2

Food: 1

Service: 3

No place to sit inside, much too hot to sit outside, and I almost tripped on their uneven sidewalk getting out of my car.

Atmosphere: 1

Food: 2

Service: 2

Recommended dishes: Classic Bagels

I ordered here for the first time ever using DoorDash. I ordered 6 items. Only 2 made it to my house! The door dash guy was really nice and immediately let me know the bag feels light for 6 items and he notified the lady at the store. He relayed that she was rude and informed him all items were in the bag. He says once they seal the bag they can’t open it… which is a policy I like. Anyway, tried call them twice and no one answered. This a first world problem… not very big in life but to pay for 6 items and only get 2? Well, they lost a repeat customer.

Atmosphere: 1

Food: 1

Service: 1