3.5
172 ratings
5
47%
4
8%
3
15%
2
15%
1
15%
Five Guys is a popular burger restaurant that has received mixed reviews from customers. While some customers have praised the cleanliness of the restaurant, the quality of the food, and the friendly and helpful staff, others have expressed disappointment with the preparation of their orders.
One customer reported that the onions were not grilled as claimed, and the staff were unwilling to accommodate a request for properly grilled onions without additional charge. However, another customer had a very positive experience, describing the burger, fries, and milkshake as "delicious, fresh, and the best they have had in recent memory." The customer also noted that the staff were "smiley, happy, and very helpful," and that the overall experience was "outstanding."
Despite the mixed reviews, Five Guys appears to offer a decent dining experience, with customers generally satisfied with the value and quality of the food, even if there are occasional issues with order preparation or customer service.