I would go lower if I could, employee sneezed on his hand and when I explained that he need to wash his hands and change gloves it seemed like a problem.
Janet Powell
I got to the counter the man started taking my order and then walked off, so I walked down, thinking he was still taking it, and he was coming back and then there was one person behind me and the lady started taking him. I will never be back here again no thank you I understand you don’t like your job quit Customer service is not for you
Atmosphere: 3
Food: 5
Service: 1
Health Care Balance
Nice costumer service 24 hours amaizing thanks Mike &
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey
Melanie Ramirez
I love this subway so much, the ladies are always so welcoming towards me, i love going here. Its always looking clean!
Atmosphere: 5
Food: 5
Service: 5
Ms. October
This Subway has bulletproof glass but no restrooms—what's that about? How can a place that serves food not offer a spot to wash your hands or, frankly, just use the bathroom? It's basic decency. I think all restaurants should welcome families, provide water, and offer public restrooms.If a restaurant can't meet simple human needs, it doesn't deserve my business.
Atmosphere: 1
Food: 2
Service: 1
Candy Buckler
My co-worker and I have been going to 8985 Woodyard Rd, Subway for years. However, in the last few years the customer service and food quality has been terrible. We have gone back from time to time and nothing has changed. Today we encountered 4 unsatisfied or ignore customers. The staff/management need customer service training bad. Customer trying to place order and being ignored, when you try to inform them of the correction that is needed; eyes are rolled and they speak in a different language so you don't know what they're saying. The quality and customer service has made us decide we will not return. In the past management had great customer skills, how to prepare the food, listened to the customer. The floors were disgusting, trash over flowing, soda dispensary filthy. I would hope that whoever is in charge of this franchise at this location make a or send someone as customer and/or surprise visit. Prior to this management staff it was an AWESOME place to go and sit and eat, enjoyed the food and staffing was very professional. I'm really sorry to leave a bad review but again this is been so for a few years. Best of luck to them, but training etc. maybe a refresher would help.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Steak & Cheese Melt
Christopher coleman
Been meaning to write this review but to the people that was working on July 3rd. It was 2 guys and a girl. There to pick up a Doordash. He asked for the name 3 times in a row and didn't give me time to answer. Like he literally said back to back to back. What's the name? I told him not to rush me and give me time to answer because he just repeated the hell out of it and threw me. I felt like they were being racists because they started talking amongst themselves, laughing. MIND YOU, They aren't making the order but another, so I asked how long he said 2 minutes. I don't know if the girl was in training, but she was just watching. I did show her the phone first since she was at the register and could've told dude the name. So she's a suspect to me as well. But yeah, these 2 individuals shouldn't be there but I guess they can since it's franchise and probably they family so I suggest people stop patronizing people who allow people to be racists and act like this. I'm writing this on the 9th and went there on the 3rd, and thus, is July. Probably only time I would come here is for dashing, but I'll probably cancel ? because detest people like this. Mind you the order was a sandwich and a drink and I was there 10 minutes not long but long because it was me and one other guy but it's 3 workers. Make it make sense for me
Atmosphere: 1
Service: 1
Tina Marie
Always reliable and fresh. The store was extremely clean and staff was polite and patient. The location just became 24 hrs a day for late night eats.
Atmosphere: 5
Food: 5
Service: 5
Eric Young
Turkey base club meat a plus for non pork eaters but you have to request a different knife to cut your sub they use the same knife to cut pork sandwiches as they do others. My only problem.
Atmosphere: 3
Food: 4
Service: 3
Brandon
24 hours. Kind and friendly employee around 5-6 am.
During my recent visit to the store, I observed a concerning situation where the owner was attempting to mediate a dispute among employees. Subsequently, while interacting with two individuals of Middle Eastern descent to place my order, I encountered communication challenges as they seemed preoccupied with an ongoing conversation, necessitating repeated clarifications.To exacerbate matters, despite multiple requests for a pizza, my order was not attended to until reaching the register. The preparation of the pizza also fell short of expectations; notably, the tomatoes were not cut as customary in other Subway locations, and Mexican cheese was utilized instead of the expected mozzarella. Regrettably, there was a failure to communicate the unavailability of mozzarella beforehand.These experiences left me feeling frustrated and dissatisfied, prompting contemplation of leaving without receiving my order. I believe that improved communication and attention to customer service would greatly enhance the overall experience at this establishment.
Atmosphere: 1
Food: 1
Service: 1
Felipe Hernandez
Worst experience ever,I won’t be buying nothing else from this chain store and will tell all of my friends and family NOT to go there!!!
Atmosphere: 3
Food: 1
Service: 1
Jerrell Parker
I placed an online order for a footlong sub and it was made incorrectly they wasnt trying to remake it until i asked for a refund instead ??
Atmosphere: 2
Food: 2
Service: 2
Frank B
I was absolutely disappointed with my order ?These guys simply get sloppy and unattentive to the orders they are being given. I ordered 2 foiling subs, and only one was prepared, I did not get the bread requested and the sandwiches were prepared with very minimal ingredients. It was like eating a bread sandwich nothing inside. ?
Atmosphere: 5
Food: 2
Service: 1
Phil Vargas
Ay bruh why I order double meat they give me like barely any bruh and I tipped y’all how y’all gon do me like that
I would go lower if I could, employee sneezed on his hand and when I explained that he need to wash his hands and change gloves it seemed like a problem.
I got to the counter the man started taking my order and then walked off, so I walked down, thinking he was still taking it, and he was coming back and then there was one person behind me and the lady started taking him. I will never be back here again no thank you I understand you don’t like your job quit Customer service is not for you
Atmosphere: 3
Food: 5
Service: 1
Nice costumer service 24 hours amaizing thanks Mike &
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey
I love this subway so much, the ladies are always so welcoming towards me, i love going here. Its always looking clean!
Atmosphere: 5
Food: 5
Service: 5
This Subway has bulletproof glass but no restrooms—what's that about? How can a place that serves food not offer a spot to wash your hands or, frankly, just use the bathroom? It's basic decency. I think all restaurants should welcome families, provide water, and offer public restrooms.If a restaurant can't meet simple human needs, it doesn't deserve my business.
Atmosphere: 1
Food: 2
Service: 1
My co-worker and I have been going to 8985 Woodyard Rd, Subway for years. However, in the last few years the customer service and food quality has been terrible. We have gone back from time to time and nothing has changed. Today we encountered 4 unsatisfied or ignore customers. The staff/management need customer service training bad. Customer trying to place order and being ignored, when you try to inform them of the correction that is needed; eyes are rolled and they speak in a different language so you don't know what they're saying. The quality and customer service has made us decide we will not return. In the past management had great customer skills, how to prepare the food, listened to the customer. The floors were disgusting, trash over flowing, soda dispensary filthy. I would hope that whoever is in charge of this franchise at this location make a or send someone as customer and/or surprise visit. Prior to this management staff it was an AWESOME place to go and sit and eat, enjoyed the food and staffing was very professional. I'm really sorry to leave a bad review but again this is been so for a few years. Best of luck to them, but training etc. maybe a refresher would help.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Steak & Cheese Melt
Been meaning to write this review but to the people that was working on July 3rd. It was 2 guys and a girl. There to pick up a Doordash. He asked for the name 3 times in a row and didn't give me time to answer. Like he literally said back to back to back. What's the name? I told him not to rush me and give me time to answer because he just repeated the hell out of it and threw me. I felt like they were being racists because they started talking amongst themselves, laughing. MIND YOU, They aren't making the order but another, so I asked how long he said 2 minutes. I don't know if the girl was in training, but she was just watching. I did show her the phone first since she was at the register and could've told dude the name. So she's a suspect to me as well. But yeah, these 2 individuals shouldn't be there but I guess they can since it's franchise and probably they family so I suggest people stop patronizing people who allow people to be racists and act like this. I'm writing this on the 9th and went there on the 3rd, and thus, is July. Probably only time I would come here is for dashing, but I'll probably cancel ? because detest people like this. Mind you the order was a sandwich and a drink and I was there 10 minutes not long but long because it was me and one other guy but it's 3 workers. Make it make sense for me
Atmosphere: 1
Service: 1
Always reliable and fresh. The store was extremely clean and staff was polite and patient. The location just became 24 hrs a day for late night eats.
Atmosphere: 5
Food: 5
Service: 5
Turkey base club meat a plus for non pork eaters but you have to request a different knife to cut your sub they use the same knife to cut pork sandwiches as they do others. My only problem.
Atmosphere: 3
Food: 4
Service: 3
24 hours. Kind and friendly employee around 5-6 am.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
During my recent visit to the store, I observed a concerning situation where the owner was attempting to mediate a dispute among employees. Subsequently, while interacting with two individuals of Middle Eastern descent to place my order, I encountered communication challenges as they seemed preoccupied with an ongoing conversation, necessitating repeated clarifications.To exacerbate matters, despite multiple requests for a pizza, my order was not attended to until reaching the register. The preparation of the pizza also fell short of expectations; notably, the tomatoes were not cut as customary in other Subway locations, and Mexican cheese was utilized instead of the expected mozzarella. Regrettably, there was a failure to communicate the unavailability of mozzarella beforehand.These experiences left me feeling frustrated and dissatisfied, prompting contemplation of leaving without receiving my order. I believe that improved communication and attention to customer service would greatly enhance the overall experience at this establishment.
Atmosphere: 1
Food: 1
Service: 1
Worst experience ever,I won’t be buying nothing else from this chain store and will tell all of my friends and family NOT to go there!!!
Atmosphere: 3
Food: 1
Service: 1
I placed an online order for a footlong sub and it was made incorrectly they wasnt trying to remake it until i asked for a refund instead ??
Atmosphere: 2
Food: 2
Service: 2
I was absolutely disappointed with my order ?These guys simply get sloppy and unattentive to the orders they are being given. I ordered 2 foiling subs, and only one was prepared, I did not get the bread requested and the sandwiches were prepared with very minimal ingredients. It was like eating a bread sandwich nothing inside. ?
Atmosphere: 5
Food: 2
Service: 1
Ay bruh why I order double meat they give me like barely any bruh and I tipped y’all how y’all gon do me like that
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