Kats Kitchen & Company

Bartender did not give happy hour discount then took a loooong time to try and fix it. She ended up charging me twice. Went tonight to try to speak with them about it but the sign on the door says closed for maintenance. Really on a Friday night? This happens here too often, the drink prices are different day to day (something wrong with that! Who charges for soda water?) and they no longer have Gary's good lasagna. I'm done!

Service: 1

Great place!

Atmosphere: 5

Food: 5

Service: 5

Too hot, a/c wasn't working. No lasagne, only two pieces of dessert, and when I asked for extra napkins I was told "we don't have any in the whole restaurant."

Atmosphere: 3

Food: 2

Service: 4

My wife and I frequent Kats since my wife was a bowling partner of another person there
This past week we went to Kats. I ordered their steak and cheese egg rolls BUT they didn't have any steak. And No Sub rolls either.
My wife wanted their chicken tenders with a side of potato salad,
Well they didn't have any potato salad. She ultimately got a house salad. The chicken tenders were Extremely Well done.
Then when we were getting our bill, I mentioned that I was a 15 year Naval Veteran since Kats gives a discount to veterans. When we got The bill, The waitress forgot to include the veteran discount. She took the bill cause she said she would re do the bill with the discount.
When she returned, she had the new bill with the discount included. I signed it, left it on the table.
When I got home I checked my account as I always do to constantly check my balance. Well the waitress rung up the receipt that was more and without the military discount. Instead of ringing up the receipt with the discount, she did the larger bill and No military discount.
This was the worst trip we've had at Kats.
The waitress was more interested in the person at the bar than the customers at the tables. Sorry, But it will be some time before we return. The service this time was Not worth the trip. And now that I know she is NOT interested in the veterans and their service. It's no longer a favorite place for us to eat.
My wife has said that it will be a Long time before we go back.

Atmosphere: 4

Food: 2

Service: 1

I love the food here and both the service and atmosphere are incredible. I just wish it didn't open so late for a breakfast place.

Atmosphere: 5

Food: 5

Service: 5

This is my place. When I’m on a date, when I’m by myself, when I’m with my family and when I need a stop. Good American comfort foods, good drinks and great comfortable open family atmosphere. Lil side of the road gem.

Atmosphere: 5

Food: 5

Service: 5

The food here is great & it has a good vibe.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, French Fries, Peperoni Pizza

CRUSHING THE WINGS. Forgot to get dipping for the wing. But the wings was soo crispy and juicy, I felt like I didnt need it Olbay wings is a must to get. Fries r tasty had good seasoning and the Steak and cheese would order it again, did make me feel heavy like others do.

Food: 5

Service: 5

Breakfast is not ready. Love a friendly neighborhood spot. And I will patronize but stick to what you know. Disappointed on a Saturday morning……..

Atmosphere: 5

Food: 2

Service: 4

Recommended dishes: French Fries

Went there for the first time today while waiting for my kid’s soccer practice and I was surprised at how good it was. Food is fresh, service is great and everyone is super friendly. Will be back every week!

Atmosphere: 5

Food: 5

Service: 5

Please change your fryer oil more often. Our chicken tenders for the children were way too brown. Four 3oz portions is too much for a child and you are wasting your food costs on this. Service was excellent. Please post in your menu that you fry your foods in a vat that may contain allergens. Our granddaughter had to go to the hospital by ambulance after our dinner last night. We do not know if it was food related. Cross contact from fryer oil may have been the issue. We will ask next time we come .

Atmosphere: 3

Food: 2

Service: 5

The cooker johnathen he know how to cook best cook ever bomb food and he always gives loves to his dishes give that man a raise

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak & Cheese Sub

Nice looking place and friendly staff - unfortunately my chicken tenders were burnt and my fries tasted terrible!

Atmosphere: 3

Food: 1

Service: 5

Recommended dishes: French Fries

This was my second time visiting. Our server, Patrick, was excellent. He had to serve the whole dining room and was doing a really good job. We arrived before 6pm and the room was about half full, the average age of the diners was between 60 and 70 years old. As we were eating our salads and having our cocktails, the music suddenly got extremely loud. It was really unpleasant, we couldn't have a conversation. The next time our server came over, we asked if the music could be turned down, and after a few minutes, someone did do that luckily.We both got fish and chips, the same as on my first visit, and it was delicious, however the kitchen ran out of cole slaw and they said they were looking for some or making more, but it never came out and we didn't get anything to substitute for it. Aside from that, it was a good meal. Younger people started arriving between 6:30 and 7:00 pm, so if you are looking for a young crowd you should arrive at 7:00.The menu doesn't offer many vegetarian options, just grilled cheese, pizza, or cheese quesadillas. I suggested that they add a veggie burger to the menu. They could keep Beyond Burgers in the freezer and pull one out whenever someone orders one. Seems easy. We like Kat's, but hopefully they'll keep the music down when the older folks are dining, and turn it up later when the young people get there.

Atmosphere: 3

Food: 4

Service: 5

Food looked good, but was not flavored. We ordered five different dishes( pizza,chicken Alfredo, Mac salad, french dip) and the only dish anyone enjoyed was the side salad that came with the flavorless chicken Alfredo.

Atmosphere: 4

Food: 2

Service: 5