Big turn around from what we were use with the new renovation and new employees Burger King in eastover has really changed, we could only hope they go 24hrs like Marlow heights and Oxon Hill
Arian Salehi
Friendly staff. Decent food. Appreciate the customer service provided by Justin.
CARRIE OLIVER
Always receive great service BK...I'm greeted by name when I'm ordering, and they actually say good morning! Love the great customer service, and that's why I keep going back spending my money.
SunnyTee O
Drive Through needs upgrade..Delays before service...it's DriveThru for Fast Food...we shouldn't have to wait too long to be answered
Dre Soze
Got the Jalapeño poppers and they were still frozen in the center.
karolyn van putten
Apparently, the Big Fish isn’t BIG anymore! Since the last time I tried one, it’s about half as much fish. Now mostly Big Bun, tasteless and overcooked. No más para mi! Fuggedaboutit. Wendy’s is much better…
Dee ChocolatOne
Excellent customer service
Justin Katzmaier
Whopper was delicious. Could only order from a kios long wait for fast food
Marcela Cruz
Nice customer service The supervisor was very helpful.
MMM666 Unknown
Love burger King, I always love Whopper with cheese!
I used to love BK but the experience here was so awful. Bad food and bad service.
Princess Cash
This Burger King is on point I ordered me a whopper #bigbackenergy 😂I’m a total foodie.. I go th this one the customer service for starters lovely employees friendly on time service also the female manager w pretty blue hair.. she totally does her job far as management her team is on point n I just felt to leave a comment Moment
brian clark
The guy in the drive through didn't understand that I was not using Apple PayPal but Samsung Pay. Food came out hot and fresh. Plus they are little on the sauces.
Jack Black
This person always wants free food whether it's good or bad.
Jarrell Slade
I visit this location a lot, and I want to go on record and say this is for the evening staff only! (specifically Sunday night shift…)
Every time I go to this location to get late night food after my graveyard shift, I realized I’m always disappointed. It’s always the small details that are missed with this evening staff. For example:
a) you ask for cheese on your Whopper, pay for extra, and then receive a hamburger..no cheese.
b) get Honey Mustard (or another miscellaneous sauce) instead of Marinara sauce when you order mozzarella sticks.
c) getting under the limit of items such as chicken nuggets or mozzarella sticks despite paying full price.
And the list goes on. Some of these things can be check before leaving the drive thru, but having to unwrap every sandwich, and count every item is exhausting.
I just wish this experience could change, but, I won’t hold my breath. Order late night at your our risk of satisfaction….
Big turn around from what we were use with the new renovation and new employees Burger King in eastover has really changed, we could only hope they go 24hrs like Marlow heights and Oxon Hill
Friendly staff. Decent food. Appreciate the customer service provided by Justin.
Always receive great service BK...I'm greeted by name when I'm ordering, and they actually say good morning! Love the great customer service, and that's why I keep going back spending my money.
Drive Through needs upgrade..Delays before service...it's DriveThru for Fast Food...we shouldn't have to wait too long to be answered
Got the Jalapeño poppers and they were still frozen in the center.
Apparently, the Big Fish isn’t BIG anymore! Since the last time I tried one, it’s about half as much fish. Now mostly Big Bun, tasteless and overcooked. No más para mi! Fuggedaboutit. Wendy’s is much better…
Excellent customer service
Whopper was delicious. Could only order from a kios long wait for fast food
Nice customer service
The supervisor was very helpful.
Love burger King, I always love Whopper with cheese!
Restaurantji Recommends
I used to love BK but the experience here was so awful. Bad food and bad service.
This Burger King is on point I ordered me a whopper #bigbackenergy 😂I’m a total foodie.. I go th this one the customer service for starters lovely employees friendly on time service also the female manager w pretty blue hair.. she totally does her job far as management her team is on point n I just felt to leave a comment
Moment
The guy in the drive through didn't understand that I was not using Apple PayPal but Samsung Pay. Food came out hot and fresh. Plus they are little on the sauces.
This person always wants free food whether it's good or bad.
I visit this location a lot, and I want to go on record and say this is for the evening staff only! (specifically Sunday night shift…)
Every time I go to this location to get late night food after my graveyard shift, I realized I’m always disappointed. It’s always the small details that are missed with this evening staff. For example:
a) you ask for cheese on your Whopper, pay for extra, and then receive a hamburger..no cheese.
b) get Honey Mustard (or another miscellaneous sauce) instead of Marinara sauce when you order mozzarella sticks.
c) getting under the limit of items such as chicken nuggets or mozzarella sticks despite paying full price.
And the list goes on. Some of these things can be check before leaving the drive thru, but having to unwrap every sandwich, and count every item is exhausting.
I just wish this experience could change, but, I won’t hold my breath. Order late night at your our risk of satisfaction….
Atmosphere: 1
Food: 1
Service: 2
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