Chick-fil-A

5502 Silver Hill Rd, District Heights
(301) 735-0602

Recent Reviews

Brenden M.

The worst location in the area! This was my first time here and never again! I did a mobile order, the wait was long. I couldn’t scan at the machine.. I’ve stayed away from this location because I had a feeling customer service would be nonexistent.I got to the window, she didn’t greet me. I said “good morning, how are you?” IGNORED ME. I said, are you ok this morning? IGNORED ME. Then with an attitude she says “you didn’t scan?!“ and said something about the count.So she had me pull out of the line and wait. All I got was an egg and cheese biscuit!! Whyyyy was I waiting so long for that???! The order never came, i went inside (that employee was nice) and asked for food. The nice girl goes to find out here comes mean girl saying the food just came up. HOW?! I placed my order at 7:42a, you made me leave the line and wait for ONE biscuit. She wanted to be mean!I. Do. Not. Play. About Customer Service!!! If you’re having a bad day, take a mental health day!! Cause why are you so evil before 8am?!Corporate needs to come into this location and train some people! I will be contacting corporate!

Atmosphere: 2

Food: 2

Service: 1

Todd Blocker

Never had been thru a Chic-Fil-A barcode scan line. Placed order for no pickle and it had pickles:-(

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chicken Nuggets, Sandwich

Ispot

I eat at Chick fila all the time. This location is terrible. Never enough cashiers, food always below par compared to other Chick-fil-A's I frequent.

SAS 4Lifeee

Always mess up my order and have an attitude when I show them Im missing items from my meals!

f gamble1969

Chik-fil-A at its finest!

Atmosphere: 5

Food: 4

Service: 3

Tiffany Randall

WORST EXPERIENCE EVER. 30 Minutes for a. Online order that's suppose to be most convenient. Employees playing on the clock go thru Mobile line they ignore you

Atmosphere: 1

Food: 1

Service: 1

judith trotter

Nasty chicken and it's salty

Food: 1

Service: 4

Meyctrl

The best customer service I've ever gotten in a Chick-fil-A I ordered a spicy chicken sandwich and 8 piece chicken nuggets and a large sprite and the food came as soon as i got in the waiting line there was like a 1 minute wait the BEST and I mean the BEST Chick-fil-A in district

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Nuggets, Sandwich

Mariah Brown

Eventhough there's only one line since the other is mobile order only they still move fast. I went for just a milkshake during lunch rush and only spent about 5 min in line.

Atmosphere: 5

Food: 5

Service: 5

Shelbi LUCAS

Quick great drive-thru service! Love their shakes!

Deborah J. Johnson

I don't go to Chick fil a often because of the long lines, but I tried this on a Saturday afternoon. The line moved rather quickly. The order takers were pleasant and efficient. My order was delivered to my car and it was correct!I won't hesitate to come back.The Cobb salad was filling and the mango lemonade was refreshing.

Food: 5

Service: 5

Recommended dishes: Chicken Cobb Salad, Salad

NottieDottie Martin

It's Chick-fil-A....it's always a

Atmosphere: 5

Food: 5

Service: 5

allyson hale

Jules; an employee who works there. Took the time to show me how to use the APP, which expedited the service.

Atmosphere: 5

Food: 5

Service: 5

Mary Smith

I certainly should’ve asked how to spell her name. So forgive me if I got it wrong. La’Jae or La’Jay was super welcomingHer personality is fit for dealing with the public! I really enjoyed our interaction and hope she is the team member I see on my next visit! Order was accurate! She needs a raise!

Service: 5

Ty Cousins

In NeNe voice….the ghetto. It’s sad when you want to support businesses in the neighborhoods you live in but have to put up with lack the of decent customer service, long wait times, low management presence, dirty atmosphere and overall not the usual Chick-Fil-A experience that I am used to.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Spicy Chicken Sandwich, Sandwich

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