Subway
5814 Silver Hill Rd #18, District Heights
(240) 619-5645
Recent Reviews
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Worst customer service ever
Went well. Food was fresh, place was clean. Service was good.
I still see people dine in at this area
The worst EVER ! The lady a guy were so rude they cut the lights out while I was trying to order , it says they close at 10 pm they shut the store down at 9:46pm
I didn’t appreciate one of the employees here begging for tips! I told him no! I have no idea why he expected a tip! This isn’t a full-service restaurant! Furthermore, after I paid my son wanted a soda which came up to $2.85. He paid with a $5.00. The man put the change in the tip jar! My son is autistic and doesn’t fully grasp money yet. I took the money back. Beware of an employee here that begs for tips and takes advantage of persons with disabilities!
This is the worst customer. They have scammed me without any communication with extra hidden fee.
This location has the WORST customer service ever! I don’t think I’ve ever experienced customer service like this anywhere. I couldn’t rate the food because I walked out. I will never give my money to an establishment that is so disrespectful to its customers. The employees were arguing among themselves the entire time I was there. So much so I had to repeat my order 4 times. I felt like me being there to order food was an imposition to them. And I couldn’t see how they were making my sandwich behind the metal blocker. I will NEVER return here
Sometimes these guys can make a messy sandwich you have to stay on top of them as they make you a sandwich cuz they just give us any old thing.
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Sandwich, Subway Club, Meatball Marinara
I placed my order through the app and when I got to the store it wasn't ready and they didn't want to place my order, in addition to the horrible attitude with which they serve people And it's not the first time this has happened to me in this restaurant.
Teach people that when working with the public, they must have a good attitude and that if they are ordering through the application and the order is not ready, do not tell them that it is ready.
They are very welcome there
Parking: They have available parking.
Recommended dishes: Sandwich
Restaurantji Recommends
Ready to take your order when you came in the place seems to be clean thank you when your food was ready
Parking: Lot of parking space Outdoors of course the parking space was clean
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwich, Subway Club
Everything was bad! I passed a customer on my way into Subway and she informed me that I should turn around. Prior to this exchange I was in the Drive-Thru, I waited a few minutes I drove through the drive-thru lane and there were boxes piled up in front of the window and that's how I ended up going into the store. There's no sign that says order here and because of that there was a slight verbal exchange with the manager and a customer that was standing at the register. Due to the exchange the customer left. Another customer had a verbal exchange because they were charged incorrectly and was blamed because of it. I did place an order and I did get my food but I have to say the communication or lack thereof is going to keep people from returning to this location. I've never seen so many employees who could care less if you come back or not. I will not be returning because I am big on customer service first and because of the customer service I will not be returning to this location.
Atmosphere: 1
Food: 3
Service: 1
i love food their it was good
Atmosphere: 5
Food: 5
Service: 5
Really poor service
Atmosphere: 3
Food: 1
Service: 1
The food isn't fresh. I keep throwing up , as well as the customer service is poor. The guy was speaking in his language to someone in the back , and I felt rushed
Food: 1
Service: 1
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