honestly idk why this dunkin is rated so bad, every time i come here the employees are so nice & everything comes out usually pretty fast. i feel like everyone giving this place a bad review shows up during rush hour when it’s obviously going to be super busy. but i love this location and the workers are great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Refreshers, Donuts
Keyla Portillo
Why don’t the employees change their gloves in between tasks? Just watched a gal make a sandwich, go on her phone, ring up a customer, then place donuts in a bag all with the same gloves..
John Edwards
Just got my coffee and it tastes like they took a cup and filled it with the puddle in the drive through. Not good, go to
Atmosphere: 1
Food: 1
Service: 2
Nate Jensen
It's basically torture. Kinda confusing how a place can be so slow. I think this might be part of some reality show to test the limits of people.
Atmosphere: 1
Service: 1
Drew
This place is chaos. Tickets piled up and not even looked at. Employees asking what you ordered rather than attending to multiple monitors and receipt printouts to get it right. Asked several times to get a bagel toasted and no acknowledgement. They handed it to me said it was toasted and it wasn’t. Ten minutes to get a coffee and a bagel. Because they can’t synch customer orders they took a guy with a party order behind me and he still got out of there with a jug of coffee and two dozen donuts faster than my coffee and bagel. Avoid this location and don’t go through drive here unless you want to be stuck there for 30 minutes. Check other reviews.
Atmosphere: 1
Food: 1
Service: 1
Lisa Clayton-Herbert, AAS-HCA
Excellent customer service. Typically only purchase Coffee drinks and they are always spot
Atmosphere: 5
Food: 5
Service: 5
Irene Younger
I have been to this DD about 5x because of the location. That's about the only good thing about. EVERY single time I've experienced terrible service. VERY long wait times, they're always out of of everything, machines broken, including the oven. Corporate really needs to step in and replace everyone and everything. And this is a NEW DD, too. It's a shame
Avoid this Dunkin at all costs. Drive to Waysons Corner and back. It will save you time.
Atmosphere: 1
Food: 1
Service: 1
Alex Munro
I visit family nearby every few months and EVERY. SINGLE. TIME. It takes at least 20-30 min to get through the drive thru. Tried walking in, thinking it might be different but nope. And the service is lacking too. Unfriendly and unmotivated. Management needs to do something.
I wanted a frozen drink. Their machine was broken and there wasn't a sign about such, so the servicer gave me a hot chocolate but I wad charged for the frozen drink. The service was fast and the donuts were good. The kiosks, while amazing, do take away the chance for a cashier to tell you as you purchase that a machine is broken.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Donuts
Michael Salvatore
This location can't get an order right to save their jobs! How hard is it to get a basic cut of coffee correct?From now on I'll cross Rt 4 to go to Wawa.
Atmosphere: 1
Food: 1
Service: 1
A S.
I've been to this location a few times. The first time was when they first opened and the donuts weren't great but subsequent visits have been great. Went in today and service was fantastic.
amanda phillips
been in the drive through for 30 minutes have not moved. they made the drive through so you couldnt move out of line. i understand it’s probably teenagers who do not wanna work working at this place. but come on the mangers have to see these reviews. do better. never going here again starbucks it is.
Atmosphere: 1
Food: 1
Service: 1
Benji.
Best Dunkin Ever in history! it’s a must have!!! Try it right now!!!! Please. ?Kid-friendliness: Super nice! Order right now!! Please. ?
honestly idk why this dunkin is rated so bad, every time i come here the employees are so nice & everything comes out usually pretty fast. i feel like everyone giving this place a bad review shows up during rush hour when it’s obviously going to be super busy. but i love this location and the workers are great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Refreshers, Donuts
Why don’t the employees change their gloves in between tasks? Just watched a gal make a sandwich, go on her phone, ring up a customer, then place donuts in a bag all with the same gloves..
Just got my coffee and it tastes like they took a cup and filled it with the puddle in the drive through. Not good, go to
Atmosphere: 1
Food: 1
Service: 2
It's basically torture. Kinda confusing how a place can be so slow. I think this might be part of some reality show to test the limits of people.
Atmosphere: 1
Service: 1
This place is chaos. Tickets piled up and not even looked at. Employees asking what you ordered rather than attending to multiple monitors and receipt printouts to get it right. Asked several times to get a bagel toasted and no acknowledgement. They handed it to me said it was toasted and it wasn’t. Ten minutes to get a coffee and a bagel. Because they can’t synch customer orders they took a guy with a party order behind me and he still got out of there with a jug of coffee and two dozen donuts faster than my coffee and bagel. Avoid this location and don’t go through drive here unless you want to be stuck there for 30 minutes. Check other reviews.
Atmosphere: 1
Food: 1
Service: 1
Excellent customer service. Typically only purchase Coffee drinks and they are always spot
Atmosphere: 5
Food: 5
Service: 5
I have been to this DD about 5x because of the location. That's about the only good thing about. EVERY single time I've experienced terrible service. VERY long wait times, they're always out of of everything, machines broken, including the oven. Corporate really needs to step in and replace everyone and everything. And this is a NEW DD, too. It's a shame
Fast service and everything was
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sweet Black Pepper Breakfast Sandwich, Bacon Egg Cheese Croissant, Doughnut, Dunkin' Refreshers, Brownie Batter Donut
Avoid this Dunkin at all costs. Drive to Waysons Corner and back. It will save you time.
Atmosphere: 1
Food: 1
Service: 1
I visit family nearby every few months and EVERY. SINGLE. TIME. It takes at least 20-30 min to get through the drive thru. Tried walking in, thinking it might be different but nope. And the service is lacking too. Unfriendly and unmotivated. Management needs to do something.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I wanted a frozen drink. Their machine was broken and there wasn't a sign about such, so the servicer gave me a hot chocolate but I wad charged for the frozen drink. The service was fast and the donuts were good. The kiosks, while amazing, do take away the chance for a cashier to tell you as you purchase that a machine is broken.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Donuts
This location can't get an order right to save their jobs! How hard is it to get a basic cut of coffee correct?From now on I'll cross Rt 4 to go to Wawa.
Atmosphere: 1
Food: 1
Service: 1
I've been to this location a few times. The first time was when they first opened and the donuts weren't great but subsequent visits have been great. Went in today and service was fantastic.
been in the drive through for 30 minutes have not moved. they made the drive through so you couldnt move out of line. i understand it’s probably teenagers who do not wanna work working at this place. but come on the mangers have to see these reviews. do better. never going here again starbucks it is.
Atmosphere: 1
Food: 1
Service: 1
Best Dunkin Ever in history! it’s a must have!!! Try it right now!!!! Please. ?Kid-friendliness: Super nice! Order right now!! Please. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut