Rita's Italian Ice & Frozen Custard

I love this Rita's!

Gabby and Karla were so nice and enthusiastic. They immediately greeted me and got my order ready. They were also very helpful!

One drives/walks up to the window and orders. The two young girls were helpful and patient, while my grandchildren decided on what ice-cream flavors they wanted. It was all straightforward. Prices were a little high, I thought for ice cream.

Atmosphere: 3

Food: 4

Service: 4

Order was wrong, gelati only had custard on top, none at the bottom. Waste of $12

Atmosphere: 1

Food: 3

Service: 1

The 2nd time at this location and had to return the water ice twice. The flavors didn't taste right. When I returned, the employee said that they have customers reporting the same issue. The employee said its the sanitizing chemicals they use to clean the barrels. Well, that isn't right nor should you be telling that to the customer. The manager needs to be involved with teaching the employees how to wash. Customers are complaining and getting sick is not OK. This is completely unacceptable. Please fix the problems or you're going to loose buisness.

Always great

I have to admit I don't get to Rita's nearly as much as I would like but I am never disappointed when I do go!I went on Mother's Day and redeemed the free small mocha frozen cold brew reward I had and OMG!!! It was SO YUMMY!!!! I'm sad that they are only for a limited time. They just extended it though so go get yourself one! If you don't have the app I recommend downloading that and setting up an account as well because on top of sometimes getting free rewards just because every time you make 7 purchases you then receive a free small Italian ice, frozen custard, or gelati!Back to the frozen cold brew. It wasn't frozen like a milkshake and was a little liquidity but the taste was AMAZING!!!! They are pricey though.

I recommend twist in a cup. absolutely delicious 😋 😍

Great way to start the day with delicious Italian Ice. Thank you 😊

Great way to start the day with delicious Italian Ice. Thank you ?

I've just recently discovered Rita's has the best ice cream/custard. Only thing I've ordered a small & large on separate occasions and they're the exact same size. Also this time literally the inside of the custard is hallow. Like where's the custard.

It's always so crowded but the workers are so nice and they try to work as fast as they can. Yummy treats and clean environment

Stopped by on September 8th to get some dessert after an excellent dinner. Got there right at 7:55 to find the place was closed. It was a beautiful evening and many other potential customers with many kids were as astonished as us to find the place closed before 8pm. I guess they just don't need the business. so we went to Twin Kiss down the road. Kudos to them - they were open and oh so happy to service Rita's customers.

Excellent service and the gelaties are amazing

Uhg this place is so good! I love going here when I can, I don't live near one so I get it as much as I can while I am in Maryland!