Place is definitely underrated food was amazing and clean best dam sandwich ever
Matt A.
Today was my first and my last visit. Came in for lunch - place wasn't very busy but only 2 folks working. Waited almost 40 minutes for a sandwich that was cold (French fry dip) and incorrect (missing fries and gravy). I get that they may have been short staffed - but with the lack of customers and realizing that the service industry has serious staffing issues - this quality of service is pretty unacceptable.
Moya F.
The restaurant has likely seen better days... Unkempt and baskets of chips and condiments nearly empty. There's a section of old boxes near the eating area with bleach and other chemicals visible. And a pair of black shoes visible as you dine. Sounds like people like the food ik, but recommend carry out if that's the case.
Kathy Clancy
We have ordered a fair amount from beef brothers and I feel like it’s gone done hill for a while. I’m just disappointed. My Reuben was very sloppily and uneven and not tender my dads burger was over cooked. My husban pizza had no shrimp which was expensive since it was seafood which we don’t mind paying if there is actuak ingredients that are supposed to be there. The last couple times we have ordered it hasn’t been great but this time I felt like I needed to say something
Khaleila Iwuoha Brannon
By far the worst sandwich I have ever had. I ordered a roast beef sandwich, and the meat was old, dry and freezer burnt. The produce was also not fresh. The customer service was horrible. I am honestly not sure how they are still in business.
Keith and Angela Watts
First time trying this place today. Everything was terrible. Turkey club, no bacon. MD crab soup, no crab. Italian cold cut, embarrassing. Will never step foot inside this establishment again.
Stephanie White
While moving a friend into his new apt near by, I recommend we try Beef Brothers for dinner. It took 40 mins for the food, it seemed their carry out/deliveries were the priority over a customer standing in their establishment waiting, then the margarita flatbread pizza came out without all the ingredients. When I sent it back for the basil (a key ingredient) they placed lettuce in the pizza hoping I wouldn’t notice. When I told them that was wrong, they said they were out of basil . Why wouldn’t you Address that during the process of making the pizza (or ordering?!) as I stood there inside. your business. I also asked for hamburger pickles on my young sons sub, and they chopped up a kosher dill pickle and laid the chunks on his turkey They need a cooking lesson in culinary 101. Never again. Too many other locally owned choices in Ellicott City.
Todd souder
Food is miserable. Old owners actually put effort into it and gave you a fair portion. They also used much better products. Fries are grossly undercooked and the “hot pastrami” wasn’t even kind of hot. Called the store and they didn’t seem to care one bit. Even the sodas in the fridge were barely cold. Disappointing when local businesses go into the dump like this.
Vicki Shaw
Usually great reubens...not today. They forgot the swiss, no cole slaw on the sandwich. Ordered side of cole slaw - out of cole slaw so gave me 25 cent bag of chips and still charged the full side price???
Alex A.
I have eaten here several times. Today was a bad experience. The pastrami tasted old. They were out of Kinshs. The server joked the bill was more than the actual amount. I never met him before. You would think the individual would get to know someone before making such a comment.
I placed an order by phone asked for a New Yorker sandwich to include lettuce tomato and onions. Added large fries with my order. Picked up my food, brought it home and was disappointed to find just a plain sandwich and regular size fries. I used to like this place a lot but have found their service and quality of food not so good in the past 6 months. It's a shame.
C B.
I was told it would be 10 minute wait and it ended up being 35 minutes. Beef and corned beef were all over cooked and over priced. Didn't even taste good.
Sherie B.
Our office ordered lunch and everyone was disappointed. A chicken salad sandwich with barely enough to cover the bread and very dry. Egg salad sandwich same situation-hardly any egg salad. The chick wick sandwich that two of us ordered was a small piece of chicken on a huge bun, a swipe of what was supposed to be barbecue sauce. Not sure what happened to this place but we will not be ordering ever again. Not worth the price and quality just not there.
Alan Burstein
I have been very loyal to Beef Brothers for years. In the past the food was good, and sandwiches very satisfying. Clearly it is time for BB owners to make a decision, close or improve. I for one will be moving on. Tonight I ordered a chicken salad sandwich with lettuce and tomato. When it arrived, I could not believe what they had the audacity to charge me for. I literally weighed the amount of chicken salad on the sandwich, it was less than 3 ozs. The sub roll was really good at least. The 2 sodas, Dr Browns Black Cherry, arrived as diet drinks. Clean up your act or sell the business to someone who cares about the product they sell.
Audrey Heyward
Customer Service is extremely disappointing. The food is good, but it is not enough for us to give them another chance. My workplace uses this restaurant for our monthly staff meeting. We place our order no later than 10:30am for a requested delivery @ 12:45pm. Continually, our order has been delivered more than 15-20 minutes past 12:45 with no courtesy call to let us know it would be late. When we call the restaurant all they can say is "it will be there soon." It is unfortunate as the food is quite delicious but the service is just too unreliable. I asked to speak with a manager on the phone and the same person said, "how can I help you" without providing a name or clarifying that they are or are not a manager. Additionally, the last three months, every single time we've ordered at lease one or more of the items ordered were incorrect or substituted for something else without any warning. Overall, very poor customer service.
Place is definitely underrated food was amazing and clean best dam sandwich ever
Today was my first and my last visit. Came in for lunch - place wasn't very busy but only 2 folks working. Waited almost 40 minutes for a sandwich that was cold (French fry dip) and incorrect (missing fries and gravy). I get that they may have been short staffed - but with the lack of customers and realizing that the service industry has serious staffing issues - this quality of service is pretty unacceptable.
The restaurant has likely seen better days... Unkempt and baskets of chips and condiments nearly empty. There's a section of old boxes near the eating area with bleach and other chemicals visible. And a pair of black shoes visible as you dine. Sounds like people like the food ik, but recommend carry out if that's the case.
We have ordered a fair amount from beef brothers and I feel like it’s gone done hill for a while. I’m just disappointed. My Reuben was very sloppily and uneven and not tender my dads burger was over cooked. My husban pizza had no shrimp which was expensive since it was seafood which we don’t mind paying if there is actuak ingredients that are supposed to be there. The last couple times we have ordered it hasn’t been great but this time I felt like I needed to say something
By far the worst sandwich I have ever had. I ordered a roast beef sandwich, and the meat was old, dry and freezer burnt. The produce was also not fresh. The customer service was horrible. I am honestly not sure how they are still in business.
First time trying this place today. Everything was terrible. Turkey club, no bacon. MD crab soup, no crab. Italian cold cut, embarrassing. Will never step foot inside this establishment again.
While moving a friend into his new apt near by, I recommend we try Beef Brothers for dinner. It took 40 mins for the food, it seemed their carry out/deliveries were the priority over a customer standing in their establishment waiting, then the margarita flatbread pizza came out without all the ingredients. When I sent it back for the basil (a key ingredient) they placed lettuce in the pizza hoping I wouldn’t notice. When I told them that was wrong, they said they were out of basil . Why wouldn’t you Address that during the process of making the pizza (or ordering?!) as I stood there inside. your business. I also asked for hamburger pickles on my young sons sub, and they chopped up a kosher dill pickle and laid the chunks on his turkey They need a cooking lesson in culinary 101. Never again. Too many other locally owned choices in Ellicott City.
Food is miserable. Old owners actually put effort into it and gave you a fair portion. They also used much better products. Fries are grossly undercooked and the “hot pastrami” wasn’t even kind of hot. Called the store and they didn’t seem to care one bit. Even the sodas in the fridge were barely cold. Disappointing when local businesses go into the dump like this.
Usually great reubens...not today. They forgot the swiss, no cole slaw on the sandwich. Ordered side of cole slaw - out of cole slaw so gave me 25 cent bag of chips and still charged the full side price???
I have eaten here several times. Today was a bad experience. The pastrami tasted old. They were out of Kinshs. The server joked the bill was more than the actual amount. I never met him before. You would think the individual would get to know someone before making such a comment.
Restaurantji Recommends
I placed an order by phone asked for a New Yorker sandwich to include lettuce tomato and onions. Added large fries with my order. Picked up my food, brought it home and was disappointed to find just a plain sandwich and regular size fries. I used to like this place a lot but have found their service and quality of food not so good in the past 6 months. It's a shame.
I was told it would be 10 minute wait and it ended up being 35 minutes. Beef and corned beef were all over cooked and over priced. Didn't even taste good.
Our office ordered lunch and everyone was disappointed. A chicken salad sandwich with barely enough to cover the bread and very dry. Egg salad sandwich same situation-hardly any egg salad. The chick wick sandwich that two of us ordered was a small piece of chicken on a huge bun, a swipe of what was supposed to be barbecue sauce. Not sure what happened to this place but we will not be ordering ever again. Not worth the price and quality just not there.
I have been very loyal to Beef Brothers for years. In the past the food was good, and sandwiches very satisfying. Clearly it is time for BB owners to make a decision, close or improve. I for one will be moving on. Tonight I ordered a chicken salad sandwich with lettuce and tomato. When it arrived, I could not believe what they had the audacity to charge me for. I literally weighed the amount of chicken salad on the sandwich, it was less than 3 ozs. The sub roll was really good at least. The 2 sodas, Dr Browns Black Cherry, arrived as diet drinks. Clean up your act or sell the business to someone who cares about the product they sell.
Customer Service is extremely disappointing. The food is good, but it is not enough for us to give them another chance. My workplace uses this restaurant for our monthly staff meeting. We place our order no later than 10:30am for a requested delivery @ 12:45pm. Continually, our order has been delivered more than 15-20 minutes past 12:45 with no courtesy call to let us know it would be late. When we call the restaurant all they can say is "it will be there soon." It is unfortunate as the food is quite delicious but the service is just too unreliable. I asked to speak with a manager on the phone and the same person said, "how can I help you" without providing a name or clarifying that they are or are not a manager. Additionally, the last three months, every single time we've ordered at lease one or more of the items ordered were incorrect or substituted for something else without any warning. Overall, very poor customer service.