Chipotle Mexican Grill

My family got 5 bowls and you’re saying instead of putting them in separate bags, you pile them all up in one bag, basically waiting to be ripped open from the bottom. The bottom bowl was compressed and deformed by all the other bowls, and not only that, it was missing ingredients as well. At the beginning when this store opened, everything was well made and everyone was satisfied but now, everything is made poorly, with wrong portions, missing ingredients and at this point we’re getting scammed. We were excited to see that a chipotle has opened up near us, but now, we’re extremely disappointed by what had happened. I hope to never experience this again.

Atmosphere: 2

Food: 2

Service: 1

Made an online order thru the app. Order was stolen at window. Manager said they would not remake order since it wasn’t their fault and to take it up thru the app. Unacceptable! Better service at Regional Ale. Chipotle manager sux!!

Atmosphere: 5

Food: 5

Service: 1

It's Chipotle, they do a good job, can't complain

Atmosphere: 4

Food: 4

Service: 5

Says open until 11 but arrived at 10:10 and they said it’s closed

Atmosphere: 1

Food: 1

Service: 1

Google says the hours are til 11pm on Wednesdays. Show up and the door says 10pm but it’s already locked at 9:30.

Atmosphere: 1

Food: 1

Service: 1

Avoid this new location. I just picked up my order a few minutes ago — two bowls that looked fine at first glance. However, as soon as I opened them, there was a strong burnt smell. The vegetables were charred black and mixed in with the rice, and it seemed the employee tried to cover it up with a layer of lettuce and cheese. The result was completely inedible. I recommend skipping this location and heading to the one on Route 40 or in Columbia instead.

Food: 1

Probably the best experience I’ve ever had at a Chipotle. Very clean and super friendly staff. 10/10.

Atmosphere: 5

Food: 5

Service: 5

This chipotle fills the bowls all the way up!

Atmosphere: 5

Food: 5

Service: 5

First time at this Chipotle location and was blown away by the experience. The staff was very welcoming and friendly, and gave generous portions.

Atmosphere: 5

Food: 5

Service: 5

Brand new Chipotle food is really on point right now. Tastes really good p

Atmosphere: 4

Food: 5

Service: 5

Good food. 10/10 ! this new location is very clean and im tired of going to the one on dobbin ln

Atmosphere: 5

Food: 5

Service: 5

Front of house staff is very nice, greet with a smile, service is quick and easy. 10/10 definitely recommend
The kids love it there too, the place is very clean

Atmosphere: 5

Food: 5

Service: 5

Good portions, will definitely be a regular here. The staff are friendly and efficient!

Atmosphere: 5

Food: 5

Service: 5

The place is very clean and service was excellent. Food was very fresh. Serving size was decent. No complaints.

Atmosphere: 5

Food: 5

Service: 5

Incredibly poor service. Made an order and it was not ready even 30 minutes after the expected pickup time. If you don’t have the staff just don’t accept online orders. Done with chipotle and this location. Management should look into this and determine if this is appropriate. Chipotle is losing its name due to poor franchise management.

Atmosphere: 1

Food: 1

Service: 1