Einstein Bros. Bagels

good bagels
price is good too

Atmosphere: 5

Food: 5

Service: 5

Location scheduled to close at noon...pulled up to drive through..no answer. Drove around to window..closed sign up..it was 11:45. Parked tried door...now 11:50...locked. I understand it's a Holiday, however the stated time of closing is 12 and that's what your customers are expecting

Service: 1

If you like fresh bagels, this is a great place to go get them. They offer a wide variety of bagels along with with different smears to put on them. They give great service. Have decent parking. Have a good 👍 app. And, they have a decent rewards program. They offer other breakfast items like a jalapeno bagel with Texas beef brisket on 1 or 2 eggs 🍳. It's a tasty breakfast sandwich. Overall, I've been very pleased with this chain. My only complaint is how far I have to drive to get to one of their locations. None are close to where I live.

Parking: They have a decent number of spots at the location with more at the nearby shopping center.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Breakfast Sandwich

Today Einstein Bagels left a sour taste in my mouth, and not just from the bagels.

My brother accidentally went there to pick up an order for me when he was actually supposed to go bagel bin. he did need to go there for my mom but he misheard me. when he went and figured out it was wrong all of the employees in the back were laughing hysterically and called him stupid and other names. this ruined his day. customer service is the worst these days, especially from black people— i don’t care if that’s racist— it’s true— and i’m black anyway
overall, I can't recommend this location based on my brother's experience. Customer service should be about kindness and understanding, and this definitely missed the mark.

Horrible service! Please treat your customers with respect!

They have the best bagels. The drive thru wait is sometimes long. I would order on the app. But I don't see any way to get the senior discount. Seniors' would appreciate a way to get discount thru the app.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Breakfast Sandwich

Walked in the bathroom smelled like piss and I’m a plumber so it’s pretty bad if I say a bathroom stinks. The bathroom was a complete mess and I ordered to myself if this is what the bathrooms look like imagine what the kitchen looks like.

Not a single word to me, they were engaging in their own conversations behind the counter, Another customer came in with a complaint, and the lady behind the register, rolled her eyes and had zero motivation or ambition to resolve the issue.

I’m not sure who’s managing this place but they really need to do a deep dive on work ethic and proper management. I’ve never seen a more Self-absorbed work crew the one I just experienced engaged in their own conversations about their personal life while ignoring other customers.

There were four people working to give them the benefit of the doubt all four of them were working on the drive-through orders so maybe they were busy but at the end of the day if you’re not able to handle a drive-through without shorting you restaurant again it’s time to look inward

Atmosphere: 1

Food: 1

Service: 1

This is my 6th time making an order and getting something different than what I ordered. Today I ordered a Turkey Egg and Cheese bagel for my wife and a garden avocado for myself. Why there are several strips of bacon in my food? I don’t know. The worst part is that I called in to complain and I’m getting the standard robot message that all their team members are “busy.” So my order is messed up AND I can’t reach anyone to voice the issue. So I’m left sitting with this bagel and I don’t eat pork. Once in a while I understand mistakes happen, but when it becomes a pattern it is a serious problem. I’m definitely giving a low rating and I won’t be ordering here anymore.

Food: 1

Service: 1

Recommended dishes: Breakfast Sandwich

Very rude and disrespectful toward Korean Seniors that does not speak English fluent.
Please go to this place if you are only fluent in English!

Atmosphere: 1

Food: 1

Service: 1

I see a lot of these places are going out of business and after seeing how it's run, I can see why. None of the staff even seems cares about anything in the restaurant. Ordered coffee and it was almost cold, is nobody checking things like that? Clearly not. I remember years ago when Einstein's was awesome, it was super busy, food was great, coffee was hot, and the staff was helpful. I think they need to hire an entire Hispanic staff to turn this business around. Hispanics seem to understand customer service like no one else in our society today and I've seen other businesses that were struggling and they started hiring the right people and the business started to thrive again.

Atmosphere: 1

Food: 3

Service: 1

We ordered a half dozen bagels and brunch for two. The brunch was excellent, but unfortunately, they forgot to toast the bagels as we had requested. Aside from that, the food was great.

Atmosphere: 3

Food: 4

Service: 3

Dining inside. But not busy.

Parking: Enough parking space

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Breakfast Sandwich, Sandwich, Farmhouse Egg Sandwich

Our go to place for bagels. Their gourmet bagels are delicious. Kids love Einstein too.

Vegetarian options: Bagels, cream cheese

Atmosphere: 4

Food: 5

Service: 5

In the drive thru waiting I caught a good nap. Very slow.

Atmosphere: 3

Food: 4

Service: 2

Ordered a bagel w/ cream cheese for my child. I ordered myself a sandwich and a coffee. The staff were friendly and kind. The food was the good and made properly. The only downside is if you want to customize anything, you can’t order ahead via the app. You have to order in person but you can still earn rewards points. Also, everyone complaining about the dining room not being open, it was today. Lastly, everyone complaining about the store running low on bagels at 1pm. They close at 2pm, they make the bagels fresh daily. They’re going to run out because you are showing up right before close. The entitlement and blatant racism from a lot of the customers is disgusting. the employees need to be paid for suffering through the idiot customers.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Farmhouse Egg Sandwich