Coffee and bagels are top notch excellent quality, cheese on the breakfast sandwich was cold though and not melted. Coffee is a 10, bagels are a 10 but unfortunately for me the sandwich is a 7 out of 10
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwich
Heather Blake
Drive thru seems very very slow- until you order inside and wait just as long. Pls hire more staff. Food was just a little better than ok
Food: 4
Service: 3
Kim Wafer
Never again. The girl who waited on me was rude, incompetent and didn’t complete my order.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Bagels & 2 Shmear
Eunice Lee
I visited the store to collect my online order, but unfortunately, they were out of bagels. Despite ordering a mixed dozen, they only had two types of bagels available, which wasn't sufficient to fulfill my order, especially considering it was around 1pm.
Rob D
Great Asiago bagel with a schmear this visit. Did it at the drive thru.This place was a staple for me 15 years ago, and I stopped by for nostalgia in mind. It didn't disappoint.Great location, with easy access on route 40 west, with a turnaround from the 40 east right out front.Tons of parking there or behind the restaurant.Eat in or carry out, they have a great, healthy menu. Great sandwiches with a large amount of bagel or bread choices.It's a stand-alone building, which seems to matter to me for some reason.Enjoy!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bagels & 2 Shmear
jon l.
This location has ample parking and indoor seating. The line moved quickly and the staff were pleasant enough. The bagels were fresh and soft inside with a perfect 'crisp' exterior. I loved the Florentine bagel with turkey sausage, egg and cheddar cheese. Just like an omelet. It was not drippy or messy so perfect for the commute. The butter bagels and coffee are also good if you not looking for the larger breakfast. It can be hard to find excellent bagels at most coffee shops, but here you can get both!
Tony Catania
Great
Atmosphere: 5
Food: 5
Service: 5
Audrey White
Why is the dine in area still closed? I stopped going because I can no longer sit and eat my food. UPDATE: See the business' reply. They should have just said "we are to lazy and under staffed to randomly wipe a couple of tables...... As I said...I won't be back.
Atmosphere: 1
Food: 1
Service: 1
Romelio Flores Jr
Went there this morning 12/07. Bagel sandwiches were ok. I've been here before and remembered them to be better. Same with the twice baked hash brown where they used to have flavor and now are bland, like biting directly into a potato with nothing. And the coffee was luke warm. I will not go out of my way for this again.
Atmosphere: 3
Food: 2
Service: 4
Sue Schroeder
The bagels are wonderful. I typically get a loaded lox sandwich on an everything bagel and I often get a hot specialty drink. Very yummy! Don't do the potatoes - as other reviewers have said, they are very disappointing.The drive-through was just as quick as going into the store. The staff is courteous.The seating area is clean and comfortable. The bathroom is generally clean (once it wasn't, but when I spoke to staff, someone went right away to check it).I'm told this is one of the busiest store locations in the region. It's easy to see why.
I went there 11/30/2023 8:30 in the morning. I ordered dozens bagel.The black guy was very rude. Through the bagel I ordered in the box and being obnoxious about it.I was forced to cancel my order but it due to appointment with my co-workers.I like this bagel but I'll never go there because of his unreasonable attitude.
Food: 5
Service: 1
kristin harrington
My wife loves their bagels for lunch. The Ellicott city location is the closest one to her job. But when ordering delivery through door dash they have all customizations turned off. Not everybody likes whip in their drink or wants loads of butter on their bagel... So it's an extra hassle when I have to call the store after placing the order and most of the time they don't even answer. So when I messaged the dasher to ask them to make sure there was no whip on the drink they got an attitude with her like it was her fault. If you could select that on the menu or even type it in, it wouldn't be an issue. I've gone in, in person to order and asked them to lightly toast the bagel and still got a half burnt one and the workers are slow and have a "don't care" attitude. Call me crazy but when I'm spending close to $30 to get a bagel and a drink delivered, I expect to be able to get it the way I want it without the attitude.
Get Your Life
Good food Good service long wait but worth it
sun h.
The service in this location wasn't acceptable. One of the coffee flavors was out, so I told one employee it's empty and asked him how long it would take. He didn't even turn to look at me. I had to ask him twice, and his answer was, 'it will take what it takes'. Now I understand why they offered free bagels for just submitting the review.
Hanna Adams
Love the food and the coffee but sad that you can't add gift cards to the app, therefore you have to actually go in or go through the drive through and wait for you food in real time instead of ordering ahead.
Coffee and bagels are top notch excellent quality, cheese on the breakfast sandwich was cold though and not melted. Coffee is a 10, bagels are a 10 but unfortunately for me the sandwich is a 7 out of 10
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwich
Drive thru seems very very slow- until you order inside and wait just as long. Pls hire more staff. Food was just a little better than ok
Food: 4
Service: 3
Never again. The girl who waited on me was rude, incompetent and didn’t complete my order.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Bagels & 2 Shmear
I visited the store to collect my online order, but unfortunately, they were out of bagels. Despite ordering a mixed dozen, they only had two types of bagels available, which wasn't sufficient to fulfill my order, especially considering it was around 1pm.
Great Asiago bagel with a schmear this visit. Did it at the drive thru.This place was a staple for me 15 years ago, and I stopped by for nostalgia in mind. It didn't disappoint.Great location, with easy access on route 40 west, with a turnaround from the 40 east right out front.Tons of parking there or behind the restaurant.Eat in or carry out, they have a great, healthy menu. Great sandwiches with a large amount of bagel or bread choices.It's a stand-alone building, which seems to matter to me for some reason.Enjoy!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bagels & 2 Shmear
This location has ample parking and indoor seating. The line moved quickly and the staff were pleasant enough. The bagels were fresh and soft inside with a perfect 'crisp' exterior. I loved the Florentine bagel with turkey sausage, egg and cheddar cheese. Just like an omelet. It was not drippy or messy so perfect for the commute. The butter bagels and coffee are also good if you not looking for the larger breakfast. It can be hard to find excellent bagels at most coffee shops, but here you can get both!
Great
Atmosphere: 5
Food: 5
Service: 5
Why is the dine in area still closed? I stopped going because I can no longer sit and eat my food. UPDATE: See the business' reply. They should have just said "we are to lazy and under staffed to randomly wipe a couple of tables...... As I said...I won't be back.
Atmosphere: 1
Food: 1
Service: 1
Went there this morning 12/07. Bagel sandwiches were ok. I've been here before and remembered them to be better. Same with the twice baked hash brown where they used to have flavor and now are bland, like biting directly into a potato with nothing. And the coffee was luke warm. I will not go out of my way for this again.
Atmosphere: 3
Food: 2
Service: 4
The bagels are wonderful. I typically get a loaded lox sandwich on an everything bagel and I often get a hot specialty drink. Very yummy! Don't do the potatoes - as other reviewers have said, they are very disappointing.The drive-through was just as quick as going into the store. The staff is courteous.The seating area is clean and comfortable. The bathroom is generally clean (once it wasn't, but when I spoke to staff, someone went right away to check it).I'm told this is one of the busiest store locations in the region. It's easy to see why.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
I went there 11/30/2023 8:30 in the morning. I ordered dozens bagel.The black guy was very rude. Through the bagel I ordered in the box and being obnoxious about it.I was forced to cancel my order but it due to appointment with my co-workers.I like this bagel but I'll never go there because of his unreasonable attitude.
Food: 5
Service: 1
My wife loves their bagels for lunch. The Ellicott city location is the closest one to her job. But when ordering delivery through door dash they have all customizations turned off. Not everybody likes whip in their drink or wants loads of butter on their bagel... So it's an extra hassle when I have to call the store after placing the order and most of the time they don't even answer. So when I messaged the dasher to ask them to make sure there was no whip on the drink they got an attitude with her like it was her fault. If you could select that on the menu or even type it in, it wouldn't be an issue. I've gone in, in person to order and asked them to lightly toast the bagel and still got a half burnt one and the workers are slow and have a "don't care" attitude. Call me crazy but when I'm spending close to $30 to get a bagel and a drink delivered, I expect to be able to get it the way I want it without the attitude.
Good food Good service long wait but worth it
The service in this location wasn't acceptable. One of the coffee flavors was out, so I told one employee it's empty and asked him how long it would take. He didn't even turn to look at me. I had to ask him twice, and his answer was, 'it will take what it takes'. Now I understand why they offered free bagels for just submitting the review.
Love the food and the coffee but sad that you can't add gift cards to the app, therefore you have to actually go in or go through the drive through and wait for you food in real time instead of ordering ahead.