Five Guys
9210 Baltimore National Pike Suite 102, Ellicott City
(410) 928-8227
Recent Reviews
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Fries seemed undercooked verse other stores.
Atmosphere: 5
Service: 5
Recommended dishes: Hamburger
Cheese not melted, fries raw and no combo meal. Every other location is better
Food: 2
Big store, friendly staff and very clean. Maybe I’ve been living under a rock, but I didn’t know they had about a dozen kinds of milkshakes!
Atmosphere: 5
Food: 5
Service: 5
Great 5 Guys location very pleasant young lady on the register my food was exactly as orderedityle bacon cheeseburger extra onions and jalapenos lettuce mustard mayo relish and mushrooms. Restaurant was very clean lots of people dining in plenty of parking. Burger was deliciouy
Atmosphere: 4
Food: 5
Service: 5
Zero accountability. Put in an order online and when i get there they keep making excuses and claiming it never went through instead of apologizing because they forgot to check online. Had to wait a long time because of their mistake.
Service: 1
The girl with the braids who took our order was the rudest and most unprofessional person I’ve ever experienced. Every time one of us tried to place an order she would rudely interrupt us with an attitude without letting us finish. Tries to order a burger- before even finishing saying it - TOPPINGS??? With SUCH attitude. Like girl calm down. It was uncomfortable and she was nasty. Food is okay, other locations in the area are definitely a lot better
Atmosphere: 3
Food: 3
Service: 1
Sadly, this place turns out to be hit or miss. We were in a pinch and had such a good experience last time, we thought we'd try again. This time, the staff wasn't very welcoming, the fries were good, but the burger was overdone. The staff were friendly to each other but abrupt with customers. Not rude, just coarse and unfriendly. And the $7 hotdog was very very greasy. We won't be back any time soon.
Original review: My first time at a 5 guys in over 15 years- absolutely delicious, made and served with people who truly love what they do - thank you!
Atmosphere: 2
Food: 3
Service: 2
I get the same thing every single time. Bacon cheeseburger with lettuce, Mayo and raw onions. I get an order of fries (well done) so they’re extra crispy. I love how consistent the food is. I have eaten here at least 10 times over the past few years and it’s always the same. Great service with friendly faces. Very fast service. No complaints at all!
Atmosphere: 5
Food: 5
Service: 5
It's my neighborhood 5 Guys.
Atmosphere: 5
Food: 5
Service: 5
I've been to this location twice and both times my food was good, prepared nice, French fries nice and hot and I was given a ton. Staff were friendly and the inside was super clean! Five guys is so pricey that I don't have it often but if I decide to treat myself I will go to this location!
Restaurantji Recommends
Great food, great portions & friendly service. A little pricey for burgers & dogs but food never disappoints.
Food: 5
Service: 5
Recommended dishes: Hamburger
Five guys is a place I've never been to before. Very delicious!! I just wish it wasn't as expensive
Atmosphere: 5
Food: 5
Service: 3
Delicious food and friendly staff who went above and beyond.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Their Cheeseburger
This is a great location! The staff has always been extremely friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Their Cheeseburger
Great place for a lunch with friends. Burgers and fries are always good.
Vegetarian options: I'm pretty sure that all the burgers are meat so I would'nt go here if you are vegetarian.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Their Cheeseburger
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