Glory Days Grill

My review is to highlight the employees at this location, especially our experience with the manager, Mark. There was a misunderstanding with my online order, which was entirely my fault, as I did not check my email to see that the order had not gone through. Mark not only graciously had the kitchen rush our order, but he was also exceptionally thoughtful and kind in his communication, turning the situation into a very pleasant interaction. This location is by far my favorite in Maryland because of the consistently excellent customer service every time we visit.

Atmosphere: 5

Food: 5

Service: 5

We got burgers and sweet potatoes fries. They were good some of the toppings were missing but they brought them out shortly after we made them aware. If they don't know how to make a cocktail they will make you a random drink instead of asking or saying they don't have what is needed. We asked for a maitai but was given a bright yellow drink instead. It was not bad but not what I ordered. Over all it was a good experience for a somewhat busy time of day for them. I will visit again.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Hamburger

Our host hired a section of the venue for her party, which turned out to be awesome! Plenty to eat and drink.

Atmosphere: 4

Food: 4

Service: 3

Service is awesome as usual (we go with friends every Thursday, Judy is our server, she is the best ) food is good .

Atmosphere: 5

Food: 5

Service: 5

I hate posting negative reviews but this establishment does not seem to know what the problem is. My wife and I have loved Glory Days over the years but this location has become sad. The first thing is I blame the management. The service has gotten bad… No silverware, drinks, small plates ever at the right time… and this is on slow as well as packed nights. I’ve watched the managers walk around and take no notice of any of the customers tables at all… and many of us were looking around obviously needing something. The wings aren’t tossed enough or correctly in sauce, waitstaff are sweet kids but none of them have multitasking skills or implement stress management. The level of care has drastically reduced and it’s a shame. Great venue, TVs, location. Someone needs to inject this place with a little inspiration. The service staff needs to be managed… not out of fear but standards and HELPING them get to the point where they hit the standards and see how their tips reflect that skill set. I’m angry that my wife and I choose not to go because of all of this. Tread at your own risk.

Atmosphere: 3

Food: 3

Service: 2

Music is way too loud.

Atmosphere: 2

Food: 4

Service: 4

Joke!
I had 30 minutes before an appointment. I went there 4:28pm.
By 4:55 I cancelled the order and left!
BS!!!!

Atmosphere: 3

Food: 1

Service: 1

I wanted to take my uncle and his wife out for a nice place to eat with a menu full of options. Think there was a lack of communication about ordering drinks and I take some blame for that. Beer was crisp off the tap and it's the first sign of keg lines being cleaned on a regular basis. Two of us ordered the Fish Fry and one Meatloaf. Food was excellent. I appreciate the Veterans Discount for my uncle. Was Next time Im in town will on the top of list to visit again. I do have one question. If anyone has a backstory on why there is a full life like statue of Bart Starr in the Restaurant id appreciate a comment back. I am from Wisconsin so I was intrigued by that.

Atmosphere: 5

Food: 5

Service: 5

Our waitress Hannah was amazing she had a great attitude we wasn't satisfied with one of our meals when she went straight to the manager princess who was on site and helped us with our order she was very fast and quick her attitude was very positive. Our tables and setting was very clean.

Atmosphere: 5

Food: 4

Service: 5

Geno gave us exceptional service at glory days on rt 40. This is one of the best relaxed dining and game day spots.

Atmosphere: 5

Food: 5

Service: 5

Been coming here for a long time. The people working are awesome and the beers are always cold. Lorrilei, Mark and Marciss do a great job and everyone should ask for them when you visit. They always take care of me.

I can’t say enough good things about the bartender, Marciss! I stop by Glory Days in Ellicott City pretty often since it’s close to my job, and every time I walk in, he’s got a big smile and a super professional attitude. Service like that really makes a difference — it’s the reason I keep coming back!

Atmosphere: 5

Food: 5

Service: 5

Marciss really made my evening!!! He has been amazing from start to finish.
He is the vibe! We will be back.

Atmosphere: 5

Food: 5

Service: 5

Weekday food specials are solid value, especially all you can eat boneless on tuesdays. Great service all around, especially the bartender Marciss, never fails to brighten my day any time I come in!

Atmosphere: 5

Food: 5

Service: 5

Really enjoyed the food and our server Jeancarlo was the best!!

Atmosphere: 5

Food: 5

Service: 5