Viet Pearl

This single box was $18! Such small portions. It came with rotted veggies, uncooked meat in extremely small portions, and overall just very gross and trash-like, not fresh food. The service was terrible as well as the cashier was extremely rude. How is this one box the large size? I am extremely disappointed and frustrated.

Atmosphere: 1

Food: 1

Service: 1

There is no service at all. The waiter is just a decoration.

Service: 1

Got the pho đặc biệt and wanted to add oxtail but they didn’t have oxtail today. They did good on the different cuts of meat in the pho and the broth was flavorful. They had happy hour special Monday-Friday starting at 3 pm. We got the chả giò.

Atmosphere: 5

Food: 3

Service: 5

We went there around noon and inside was empty. We were 3 in our party and we got 2 orders of egg rolls and 3 dishes. The food was ok and my bun bo hue (spicy noodle is not spicy at all) just tasted like regular pho soup base.
Service was bad. They bring out the Egg Rolls but we don’t have any utensils. My son had to walk back there to ask for it. The entrees came after 2 minutes the appetizer served. The Egg Rolls were very small but pretty tasty. The server not even coming back to ask if we need anything else, no water was refilled.
When we started eating, we saw few tiny flies flying in front of us, sit on the vegetable, and some sauce too. Hope we won’t get sick after that.
After we done and sitting there for 10 mins, still no server coming to our table. I have to ask my son again walking back there to ask for a check. The server handed me a check and standing there waiting for me to handed him the money.
We usually tips 20% when we out for dine in but this time I only tip him 15% although it’s not worth it.
Bad experience.

Atmosphere: 4

Food: 3

Service: 1

I went last year and I remember the pho being super watery and didn’t have really flavor. Not sure if anything has changed

Atmosphere: 5

Food: 2

Service: 2

Good pho. Good summer rolls. Great price. Love this place!

Atmosphere: 5

Food: 5

Service: 5

Great Food and nice atmosphere

Atmosphere: 5

Food: 5

Service: 5

Because of the reviews I was a bit nervous but I’m confused by the lower rating. Hot tea, wonderful. Summer rolls, delicious. Pho, plenty of options and a flavorful broth. Service was quick and friendly. Granted I went on a weekday for dinner. But no complaints here. Very happy to return.

Atmosphere: 5

Food: 5

Service: 5

Vanessa is an absolute doll. Great customer service and the Thai tea is phenomenal. If you want Pho and a great customer experience this is the spot.

Broth was overly salty, place was meh, it’s a place you go to on a whim and just never go back to again.

First time eating here, such delicious food, will come back

Vanessa is the best!

We go here out of convenience, and I will say the pho is really good. However, they have the absolute worst customer service I have EVER seen. The only times it’s been good is when there is a female server present, who I’ve never seen having help when she is there. She is on top of it and great. However, the gentleman that is there most times we’ve gone is extremely slow, stand off ish and rude. Even when we have gone and it’s just us, the service is so bad that it’s actually mind blowing.

What takes the cake is tho, we placed a to go order. Get back home with the order and we have no noodles for our phos placed in our bags. We called to let them know, the lady gave the phone to the gentleman that took our order who happens to be the same one who is always there with terrible service. He literally tried to accuse me of lying that we are missing the actual noodles, saying he always carefully looks…. I told him multiple times it’s not in there and he’s telling me to look again. I was on the phone for a few minutes trying to argue with him that my eyeballs work just fine, the food is in front of me and the food is missing. He just sat on the phone without speaking or trying to help.

My mom went back to pick up the noodles again and he gave her the worst attitude you could possibly get. The lady also tried to accuse my mom of lying. This man never takes his AirPods out of his ears to actually be present to listen to his customers.

I’m appalled at how this crappy attitude keeps them in business long.

Great place, great food. Very pleasant staff.

Sorry to say, but this is a weird place.
Pho is OK, there's a bar and plenty of odd things to look at. I could see someone describe it as 'tacky'. They're open late and there is a bar and sometimes live entertainment for some reason. Very bizarre for a Pho place.