McDonald's

9596 Livingston Rd, Fort Washington
(301) 248-2060

Recent Reviews

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Rafaela Esquivel

Shout Out To Ian!!!!!!!! I apologize if I spelled it wrong 😬, you are super awesome!!!!!! Thank you for saving the day with my coffee!!!!! The people at the drive thru are always awesome, the people at the window are the best and the food is always good. đŸ«¶đŸœ

Atmosphere: 5

Food: 5

Service: 5

Garrey Ashton

Three times I've ordered breakfast from this location that was confirmed before I left home only to arrive to find out my order was canceled. The past 2 times I ordered fries from my App points since I wasted my time driving there. If breakfast ends before 10:30 they need to let the public know. Not ordering from this store anymore!

Service: 1

Keith Lee

I've been needing to do this for some time now, a few months ago I was in a very dark place lost both my parents and both dogs and an aunt all just a few months apart, I was done I was a shell, lost, hopeless etc. But one day I came to get my usual order a LG caramel frappe and on a particular day RON was at the drive through and his care came through the speaker very genuine, at the window we was very personable and ask how are you doing today my friend and the usual LIE I said im fine thank you. He took my card rang up my order and giving me my card back he looked and me and said you have a good day sir and with his demeanor and smile through his face mask really hit a spark. I really needed that it felt like he knew what I was going through and was telling me that I was going to be ok. I pulled into a parking spot and broke into tears, just when my wolrd had ended over and over Ron's attention to detail and customer service felt more like a warm hug from a dear friend. I've been a retail manager for 30 years and what we go through with customers, only someone in this business can understand, we are very often mistreated. But with RON it never changes. I wanted to say think you to Ron and the management at this location for the outstanding customer service. Thank you.

Atmosphere: 5

Food: 5

Service: 5

Robert Gatewood

I asked for a holiday pie and they gave me a apple pie

Atmosphere: 5

Food: 5

Service: 5

Ali Götveren

Impressive from the moment you walk in

Atmosphere: 5

Food: 5

Service: 5

Eduardo Santos

My friend and I were trying to get some breakfast and out of the random someone says they are closed when I thought they were 24/7 didn’t provide any explanation to why they are closed.

Atmosphere: 1

Food: 1

Service: 1

Eyz Kendrick

They a nice selection to chose from.

Atmosphere: 5

Food: 5

Service: 4

Graeme Powell

This is the most randomly closed McDonald’s ever. They must make up their own hours depending on how they’re feeling. There is 1 lady on the overnight shift that is on top of things but if she’s not there, good luck.

Atmosphere: 1

Food: 2

Service: 3

Bill Twyman

It was clean and neat. Restrooms were clean. Tables were clean. Better than most.

Atmosphere: 5

Food: 5

Service: 5

Rod Sanders

Don't advertise as being open 24hrs and your not. Told me they're preparing for breakfast so they are not open. Turned away multiple cars between 3am and now. I ordered on the app and can't get any food before going to work.

Service: 1

Melody Tran

WORST LOCATION! GET NEW STAFF!! SLOWWWW

Don’t waste ur time at this McDonald’s and go to another location, it will take the same time to get ur food cause of how long you’ll wait here. 10-20 mins for one item order.

1. A customer ahead of me ordered medium coffee and waited 5 mins?! He said that he wanted a refund. And they wouldn’t even refund him $2 coffee to wait because they suddenly made a coffee in front of him so they don’t refund. Why don’t you do that first before making him wait 5 mins?

2. I ordered a cheeseburger and waited for 15 MINUTES?!!!! How is that even possible.
I saw a staff eating behind the counter WHILE cooking our burgers. Unprofessionally and unhygienic? Is that even food safety standard?? I told the staff and they’re like ok. Didn’t even give a damn about it

3. I told them I’m still waiting for a cheeseburger, and he’s like “I don’t see ur order, but here”? My order number was on the screen. So he couldn’t even give me my burger unless I asked for it and made me wait 15 mins?

GET NEW STAFF FOR THE SAKE OF UR BRAND! This looks like a new location and it’s the worst out of 30 years of my life.

There was a huge group of people waiting and most of their orders is just 1-2 items?!

Atmosphere: 1

Food: 1

Service: 1

MB Briscoe

The coffee had coffee grinds in bottom of my cup.
Don't pour out the last drop in customer cup.

Atmosphere: 5

Food: 5

Service: 4

John White

Drive through is quicker service stinks and so does the manager,they are probably short staff,but thy pay more attention to drive through

Atmosphere: 1

Food: 3

Service: 1

Ivy Osemwegie

Service was quick and polite

Atmosphere: 4

Food: 5

Service: 5

Alpha Salvatierra

Every time you trying to order frappe when they ride through is busy they always clean not to have any frappe available do better on this location and stop with excuses for being lazy

Atmosphere: 1

Food: 1

Service: 1

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