This place is getting worst by the day. All because of the people working there. Where is management ? You order your food online and they don’t even have it ready, always a big line. I waited 35 mins for 5 biggie bags pre ordered smh. They need a better system, and inside you see some workers on the phones, or on laying there heads on The tables not helping the crew while a big line is waiting. McDonald’s seems to have a better set up going on or management. I’ll definitely be calling corporate.
Atmosphere: 3
Food: 4
Service: 1
TOO Cool
The food was hot and fresh, that being said they are slow. It appears that they are under staffed and/or unorganized.
Atmosphere: 3
Food: 5
Service: 3
rglx
Forgets order items, receipts, and straws repeatedly. AVOID!!!
Atmosphere: 1
Food: 1
Service: 1
Kimberly Brown
Never coming back to this location, I’ll take my chances in Oxon hill. The lady at the window always sitting down. I came here a month ago and let it past because I asked for fruit punch and instead got a strawberry soda. They don’t give no receipts no nothing just throw the food out the window and shut it. And didn’t even give me all my food, no napkins, no straw, no nothing
Service: 1
D B
This is insane. Placed an order at drive thru 2:15pm 4/28/2025. Cashier told me that I have to wait on fries. I waited over 15 min for fries and decided to walk in from drive thru waiting area. Upon going in the guy at register proceeded to give me cold food and French fries that sat out for at least the last 30 min (room temp). I said I would just like a refund ans waited another 15 min. to be brushed off by the manager. She then stated she would have to refund from her phone but never came back up to the front. I lost a whole lunch break and still waiting for my money to be placed on my card. Please avoid this Wendy's at all cost.
Buzz Hicks
rude staff, by far the worst Wendy's I've eaten in years, 2/5
Mike O'Neill
Nothing but scowls and grunts from the employees here, and the coffee they served me tasted like soap.
Wanda Bannerman
The new management at Fort Washington Wendy’s is awesome I have suffered so many times at Wendy’s with poor service and employee employees who just didn’t care They have a new manager down there who is making great changes She’s there during the morning and will listen to you. Tell her about the issues you had in the past she says she’s working on the culture and I love it. You’ve had a bad experience in the past give them another try it’s worth it!
Mr. Robinson
PLEASE PLEASE, NEVER GO HERE!!! They forgot my change...then got mad at me. The food was not cooked, drinks were flat, and fries were cold. I will never go back and I encourage you to save your money!!
I ordered a ghost pepper chicken combo how in gods name do you just dump fries in not even in the fry holder, ice cold and probably 2 days old and forget the actual sandwich! They all need to be fired!!!
Alberta Jenkins
No matter what time you come here or order ahead, the food hasn't been ready, or there's an error with the order. It seems they hire staff that don't care about service or overall quality. Avoid this location if you can.
Food: 2
Service: 1
pleitez_
The service in this place is trash worker are on their phone they don't pay attention slow and they don't train worker well
Atmosphere: 1
Food: 1
Service: 1
john karlo ordinario
They forgot to take off the plastic that separates the cheese 😂 I was wondering if the cheese was too tough to bite then I took a closer look and it was plastic.
Food: 1
Jhonatan Pleitez
The service in this place is trash worker are on their phone they don't pay attention slow and they don't train worker well
The staff was very rude
This place is getting worst by the day. All because of the people working there. Where is management ? You order your food online and they don’t even have it ready, always a big line. I waited 35 mins for 5 biggie bags pre ordered smh. They need a better system, and inside you see some workers on the phones, or on laying there heads on
The tables not helping the crew while a big line is waiting. McDonald’s seems to have a better set up going on or management. I’ll definitely be calling corporate.
Atmosphere: 3
Food: 4
Service: 1
The food was hot and fresh, that being said they are slow. It appears that they are under staffed and/or unorganized.
Atmosphere: 3
Food: 5
Service: 3
Forgets order items, receipts, and straws repeatedly. AVOID!!!
Atmosphere: 1
Food: 1
Service: 1
Never coming back to this location, I’ll take my chances in Oxon hill. The lady at the window always sitting down. I came here a month ago and let it past because I asked for fruit punch and instead got a strawberry soda. They don’t give no receipts no nothing just throw the food out the window and shut it. And didn’t even give me all my food, no napkins, no straw, no nothing
Service: 1
This is insane. Placed an order at drive thru 2:15pm 4/28/2025. Cashier told me that I have to wait on fries. I waited over 15 min for fries and decided to walk in from drive thru waiting area. Upon going in the guy at register proceeded to give me cold food and French fries that sat out for at least the last 30 min (room temp). I said I would just like a refund ans waited another 15 min. to be brushed off by the manager. She then stated she would have to refund from her phone but never came back up to the front. I lost a whole lunch break and still waiting for my money to be placed on my card. Please avoid this Wendy's at all cost.
rude staff, by far the worst Wendy's I've eaten in years, 2/5
Nothing but scowls and grunts from the employees here, and the coffee they served me tasted like soap.
The new management at Fort Washington Wendy’s is awesome
I have suffered so many times at Wendy’s with poor service and employee employees who just didn’t care
They have a new manager down there who is making great changes
She’s there during the morning and will listen to you. Tell her about the issues you had in the past she says she’s working on the culture and I love it.
You’ve had a bad experience in the past give them another try it’s worth it!
PLEASE PLEASE, NEVER GO HERE!!! They forgot my change...then got mad at me. The food was not cooked, drinks were flat, and fries were cold. I will never go back and I encourage you to save your money!!
Restaurantji Recommends
I ordered a ghost pepper chicken combo how in gods name do you just dump fries in not even in the fry holder, ice cold and probably 2 days old and forget the actual sandwich! They all need to be fired!!!
No matter what time you come here or order ahead, the food hasn't been ready, or there's an error with the order. It seems they hire staff that don't care about service or overall quality. Avoid this location if you can.
Food: 2
Service: 1
The service in this place is trash worker are on their phone they don't pay attention slow and they don't train worker well
Atmosphere: 1
Food: 1
Service: 1
They forgot to take off the plastic that separates the cheese 😂 I was wondering if the cheese was too tough to bite then I took a closer look and it was plastic.
Food: 1
The service in this place is trash worker are on their phone they don't pay attention slow and they don't train worker well
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