Dunkin'

1560 Opossumtown Pike, Frederick
(240) 303-3029

Recent Reviews

Sort by
R 17

Messed up my order and served me cold food on my birthday :/

Kevin arie

20 minutes before closing and they have no coffee. Who is running this location and what is your business model I don’t understand

Tyler T

Great Dunkin' location with easy drive thru line and fast service. Orders came out fast and accurate, good location to hit any time of the day

Jasmine McKean

Half the time I order from here my coffee order is wrong. They always fix it and are very polite about it though.

Rachael Paulzansky

The worst experience I’ve ever had at a Dunkin. Went there twice within 1 week, the staff was beyond rude and incapable. My first visit, I ordered online and arranged to pick up inside. I ordered 3 large drinks, there they were sitting on the counter but completely out of reach, closer to the staff. I stood there waiting for several minutes trying to get someone’s attention as there were several staff members working behind the counter but they all refused to even look at me. I finally had to call out to someone, one of the girls just shoved the drinks toward me without saying a word. I was struggling to carry them, I politely asked for a carrier, she was very unhappy about that and just tossed the carrier at me.

My second visit I ordered a breakfast sandwich, took them 15 mins to make, I didn’t even know if they received the order, it should have never taken that long. And there I was waiting at the counter again, no one acknowledging me. I finally got the attention of a boy sweeping the floors, behind the counter, but he seemed rather uninterested when I inquired about my order and he just kept on sweeping. No one answered me. I finally had to go to the cashier to ask, the sweeper was there and said he asked about the sandwich already (which he didn’t, I was watching the entire time). I finally got my sandwich after much prompting, it was cold, stale and the cheese was really cold, the entire thing was obviously just thrown together. The staff behind the counter have the worst attitudes, clearly they hate their job, perhaps even hate their own lives, they behave so miserable toward the customers. Never ever returning to this location again.

valery lucero

Bad service I went their today and it was 7:20 and it was already close when is supposed to close at 8:00 I hope you read this because in my opinion you lose clients because of that workers close early

Angela Cochran

I’ve had several disappointing interactions with staff here recently. Dunkin is great, but I will not be returning to this location.

Service: 1

Rosalind Coplin

This location is awful food always cold. After reading others review I’m calling the Health Department.

Liz Bowen

It's a

Atmosphere: 4

Food: 4

Service: 5

Lorna M. Silva

I had the worst experience at this place! The cashier didn’t know how to process orders or how the system works. My sandwich was cold, and the hash browns were too! They even laughed at a customer when they made a mistake with his order—he specifically asked for a certain bagel, but they gave him whatever they wanted! To make matters worse, they rudely asked the customer about it instead of apologizing. On top of all this, there were flies hovering around the donut station. The staff was very rude and clearly didn’t care about the customers. I will never return to this place, and I’ll be sure to tell all my friends to avoid it as well! At least my coffee was good!

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Bagels, Hash Browns, Doughnut, Croissant

Lily Harris

Drive thru worker had attitude for no reason. She tried to charge us 70¢ for whipped cream. Coffee tastes like a pumpkin chapstick mixed with acid and burnt coffee.

Atmosphere: 3

Food: 1

Service: 1

Robert Fowler

Staff was rude and the hash browns were cold

Atmosphere: 3

Food: 2

Service: 1

Robert Driver-Bishop

Food cappuccino

Atmosphere: 5

Food: 5

Service: 5

Jason DeBoer

Absolutely slow in morning!

Service: 1

Thomas P Kouyeas

About as quick as you can imagine to order a large s'mores cold brew and a sourdough breakfast sandwich at the drive-thru almost no wait at all.
Both tasted great

Food: 5

Service: 5

Loading...