Dunkin'

4969 Westview Dr A, Frederick
(240) 815-5960

Recent Reviews

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Mark Brown

I was told I had my order, drove off only to discover my box of coffee wasn't there! They made it right the next day

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Maple Sugar Bacon Breakfast Sandwich, Bagels with Cream Cheese Spread

Jesus Loves you

Rude people pricing high

Atmosphere: 1

Food: 1

Service: 1

Jessee McIntire

We don’t usually come to this Dunkin’ Donuts, but today we were close and decided to do so. We asked for some of their energy drinks and were handed two drinks that were unstirred. We politely asked if the drink could be stirred and the person at the window started shaking them with her hand and then laughed when we said that’s not what we meant. We will never come back.

Bonfim Mary

Well, I always try to understand people. We're not always having a good day, but I think that education and respect are for everyone. This is the second time I feel disrespected in this place.

Service: 1

Michael Hunt

Coffee ...

Atmosphere: 5

Food: 5

Service: 5

Nilam Patel

Team your cashier behavior is so rudy we ordered 2 md lattes with 4 sugar but we got black coffee . No napkins with hash browns. Both girls on the counter section is on calling sorry but you have to improve your costumer service

Dawn Humbertson

My hot cappuccino was cold and tasted burned, it also took a long time to get. The manager was moving a shelf while I was waiting and cups were falling on the floor while another customer was standing there. Seems pretty unprofessional

vic

They’re very rude. Arguing and yelling at customers. Giving you the wrong order then refusing to fix it. They made my donut order but didnt even give me half the correct ones.

Atmosphere: 1

Food: 1

Service: 1

Josh Killingsworth

Horrible customer service. Made my daughter cry.

Atmosphere: 1

Food: 1

Service: 1

Miz Trish

I visit here every morning before work! My coffee is always delicious! Fast service and pleasant service!

Atmosphere: 5

Food: 5

Service: 5

Gregg Damanti

Always pleasant folks working here. Pretty sure I run into people I went to high school with, here, all this time.

Atmosphere: 5

Food: 5

Service: 5

Amber McGraw

They always make my drink very well but for some reason every single time I get a doughnut they put it upside down in the bag so all of the chocolate comes off of it..

Atmosphere: 2

Food: 2

Service: 2

Meg J

The slowest Dunkin Donuts around. The inside and the drive thru.

Atmosphere: 1

Food: 2

Service: 1

Leah Yesconis

I’m so done with this place, get better workers who aren’t blind and can do the orders correct. This is the second time of me going here and they got it wrong again. We even complained the one drink was made wrong when ordered and you said”sorry” you’re not gonna fix it? Also my donuts are white glazed and not my chocolate.

Atmosphere: 1

Food: 1

Service: 1

JENNifer LaFazia

This is currently my hometown dunkin. I'm one of those annoying people with a very specific and difficult Decaffeinated coffee order, and the staff here always gets it right! Additionally they are always so pleasant and I rarely have to wait in line!

Service: 5

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