Dunkin’ Donuts were slam Dunkin ?so delicious crisp , sweet and fresh. I had a glazed sour cream and it was amazing. Dunkin Donuts is a wonderful experience to have or
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Donal Fitterer
Great service but the bread for the avocado toast was stale and didn't taste good. My cold brew and donuts were perfect!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Donuts
Claire Gudewich
Met my expectations.
Atmosphere: 4
Service: 4
Tri State Wildlife Exclusion Shawn allen
Ordered was ready in about 5 mins.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Apple Fritter, Donuts, Egg and Cheese
Carrie Whidden
In a world of hit or miss dunkies, this dunkin is a safe haven. Super friendly staff and the coffee is what you’re hoping for every time you take a gamble on dunkin.
Atmosphere: 5
Food: 5
Service: 5
Andrew Huang
One of my favorite drinks is the frozen coffee but this locations blender doesnt seem ti do as good of a job grinding down the ice resulting in a more chunky ice compared to other dunkin locations. Otherwise service is good.
Galina Goncharova
TLDR; If you place an order online there's no guarantee that you'll get what you want. They might be out of stock and you'll waste your time. Overall, the mobile app experience is horrible because the store doesn't communicate with the customer-facing app.I placed an order online for a dozen or donuts and some munchkins. Made a special effort to download their app to do so. I didn't know when to go pick up my order. I didn't get any notifications via app or email. I arrive 20 mins after the order was placed. There's a line at the counter. There's a designated area for mobile app orders but nothing was there. I had to wait in line to check on my order. When I get to the front of the line they tell me they are out of donuts I ordered. So how are the employees able to tell the customers that they are out when the order is places online?! The associate offered me the 2 donuts of the kind I ordered and then the rest random ones they had. I asked to make a fresh batch of the ones I wanted. They declined. Not sure if that's because they were out of that kind of donut completely or because they just didn't want to cook a fresh dozen.I'm not into glazed donuts, so at that point I was ready to fully cancel my orders. Instead, they still gave me the 2nd part of it and charged me for it.So I'd say first, if you place an order online there's no guarantee that you'll get what you want. Plus you'd still have to stand in a line. And you'd waste time on the phone placing that order.Secondly, I wish they were more open with their communication throughout the process. It would be helpful if they told me what was exactly the problem. I called another location and they explained that on the National donut day they sell out of donuts and don't have any more available. Urbana location made me feel like they didn't want to make a fresh batch. Now I'll never know what went wrong and if I can rely on this location to make fresh donuts.To sum up, it was a frustrating first experience. Hope to leave a better review in the future.
Atmosphere: 1
Service: 1
David Downey
Great donuts, coffee and ice cream!
Atmosphere: 4
Food: 5
Service: 5
Robert Shoemaker
It's one of my favorite Dunkin' Donuts to go to. The best thing is it's in my community!
Good DD. Good serviceb she's food. No drive thru and during peak times the location is difficult to get in and out of, because it only has one narrow entrance.
Atmosphere: 4
Food: 4
Service: 4
R R
This Dunkin has REAL coffee, not coffee flavored hot water and the Chai was on point. Love the fact they don’t skip on the bacon avocado toast and donuts were fresh. Crowded, but they keep it moving and they’re friendly. Worth the stop!
RayRay32
This might be the worst Dunkin in the county. Customer service is horrible. The order are wrong half the time. Wait times are ridiculous even if you’re the only one there. Truly frustrating.
Simon M.
Double check your order before leaving. Missing items and cashier did not want to fix the issue.
Jared K
Placed my order online to pickup and arrived 8 minutes later. There was a long line of people waiting in line to order. Another 10 minutes go by and everyone in line gets their orders while I wait. Another 3 minutes go by and then my order is ready. I guess the employees are unfamiliar with the reason people order ahead.
Fast and friendly! Keep up the great job!
Atmosphere: 5
Food: 5
Service: 5
Dunkin’ Donuts were slam Dunkin ?so delicious crisp , sweet and fresh. I had a glazed sour cream and it was amazing. Dunkin Donuts is a wonderful experience to have or
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Great service but the bread for the avocado toast was stale and didn't taste good. My cold brew and donuts were perfect!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Donuts
Met my expectations.
Atmosphere: 4
Service: 4
Ordered was ready in about 5 mins.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Apple Fritter, Donuts, Egg and Cheese
In a world of hit or miss dunkies, this dunkin is a safe haven. Super friendly staff and the coffee is what you’re hoping for every time you take a gamble on dunkin.
Atmosphere: 5
Food: 5
Service: 5
One of my favorite drinks is the frozen coffee but this locations blender doesnt seem ti do as good of a job grinding down the ice resulting in a more chunky ice compared to other dunkin locations. Otherwise service is good.
TLDR; If you place an order online there's no guarantee that you'll get what you want. They might be out of stock and you'll waste your time. Overall, the mobile app experience is horrible because the store doesn't communicate with the customer-facing app.I placed an order online for a dozen or donuts and some munchkins. Made a special effort to download their app to do so. I didn't know when to go pick up my order. I didn't get any notifications via app or email. I arrive 20 mins after the order was placed. There's a line at the counter. There's a designated area for mobile app orders but nothing was there. I had to wait in line to check on my order. When I get to the front of the line they tell me they are out of donuts I ordered. So how are the employees able to tell the customers that they are out when the order is places online?! The associate offered me the 2 donuts of the kind I ordered and then the rest random ones they had. I asked to make a fresh batch of the ones I wanted. They declined. Not sure if that's because they were out of that kind of donut completely or because they just didn't want to cook a fresh dozen.I'm not into glazed donuts, so at that point I was ready to fully cancel my orders. Instead, they still gave me the 2nd part of it and charged me for it.So I'd say first, if you place an order online there's no guarantee that you'll get what you want. Plus you'd still have to stand in a line. And you'd waste time on the phone placing that order.Secondly, I wish they were more open with their communication throughout the process. It would be helpful if they told me what was exactly the problem. I called another location and they explained that on the National donut day they sell out of donuts and don't have any more available. Urbana location made me feel like they didn't want to make a fresh batch. Now I'll never know what went wrong and if I can rely on this location to make fresh donuts.To sum up, it was a frustrating first experience. Hope to leave a better review in the future.
Atmosphere: 1
Service: 1
Great donuts, coffee and ice cream!
Atmosphere: 4
Food: 5
Service: 5
It's one of my favorite Dunkin' Donuts to go to. The best thing is it's in my community!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good DD. Good serviceb she's food. No drive thru and during peak times the location is difficult to get in and out of, because it only has one narrow entrance.
Atmosphere: 4
Food: 4
Service: 4
This Dunkin has REAL coffee, not coffee flavored hot water and the Chai was on point. Love the fact they don’t skip on the bacon avocado toast and donuts were fresh. Crowded, but they keep it moving and they’re friendly. Worth the stop!
This might be the worst Dunkin in the county. Customer service is horrible. The order are wrong half the time. Wait times are ridiculous even if you’re the only one there. Truly frustrating.
Double check your order before leaving. Missing items and cashier did not want to fix the issue.
Placed my order online to pickup and arrived 8 minutes later. There was a long line of people waiting in line to order. Another 10 minutes go by and everyone in line gets their orders while I wait. Another 3 minutes go by and then my order is ready. I guess the employees are unfamiliar with the reason people order ahead.
Atmosphere: 5
Food: 5
Service: 4