Firehouse Subs Shops At Monocacy

1700 Kingfisher Dr, Frederick
(301) 898-2027

Customers' Favorites

Menu

Photos

+67 photos
+66 photos
Add a photo

Recent Reviews

Customer service was shaky at first. I ordered an Italian for my wife and the cashier turned to her coworker and said “I knew it” not offended but that’s not very polite. Service was fast and the food tasted good. Most of the drinks in the fountain were unavailable.

I was mostly turned off by someone I assume to be the franchise owner or upper management speaking rather angrily at the manager. I get, the store clearly isn’t running well but success starts...
placed a pick up order online. the sandwiches we got were great but we were kinda disappointed to find out they forgot our chips in our bag. of course, not a huge deal but the online order area literally said the chips would be in the bag, only thing we were to grab was drinks. would i come back? yes. i just wouldn't trust a pick up order
We weren't too sure when we first walked in, there was some trash on the floor, like receipts type trash, the three employees did not seem too happy to be working, one of them had wireless earbuds in, another had headphones hanging around his neck, I noticed the hot sauce bar was a bit sticky...BUT the subs we ordered were fantastic and when I asked one of the employees for a to go container, she was very pleasant. We would return for sure.

More Reviews

Firehouse Subs Shops At Monocacy

1700 Kingfisher Dr, Frederick, MD 21701
(301) 898-2027