I’d like to recognize Ana for her outstanding customer service. She was incredibly kind, patient, and welcoming during my visit. It’s clear she cares about her customers, and because of her, I will continue choosing this KFC location. Employees like Ana make a real difference.
Atmosphere: 5
Food: 5
Service: 5
paula guilday
Very rude at speaker then at window tried charging me twice the amount of the food and wouldn’t tell me the real price. I added up my total after pulling off with no food and they tried charging me 25 dollars for a 10 dolls order and when I asked for confirmation if that was the correct price they insisted it was
Atmosphere: 1
Food: 1
Service: 1
tarek alamer
The worst restaurant u will see in all Frederick
Atmosphere: 1
Food: 1
Service: 1
Tony Harris Jr
Ms.Ana and and Ms.Angela does an Excellent job and is very detailed with my order. There customer service skills are off the charts. They keep the establishment very clean and family friendly. Their whole team is very kind&respectful&pays close attention to detail and makes sure my food is hot&fresh everytime. Thank you so much for all you do.
Atmosphere: 5
Food: 5
Service: 5
Dennis Bours
Where did the door of the men's bathroom go?! No, not the stall, the entire bathroom lacks a door!
The food is lovely. Kids love the junior sandwich double. I appreciate the dark meet chicken. The service is jist okay. Little impatient.
Atmosphere: 4
Food: 5
Service: 3
Imelda Gutierrez
A lady of the drive through is so rude she don’t even let me finish talking and she interrupted me so rudely a blonde lady with another Hispanic lady . If u have problems please do not bring that to work . Horrible costumer service once I was going to pay she keep rolling her eyes at me
Keith
Chicken was full of taste and also cooked just right. Price for a meal is work it
Atmosphere: 5
Food: 5
Service: 5
dennis sadur
I have been driving by kfc daily & saw the Monday $4 special Decided to try it tonight.. Chicken was fresh..still the same taste I remember from my childhood. Anna, the manager talked me into trying the crispy which was fresh. Perfect suggestion I will now return to kfc in the future because I am tired of Popeye's..time to return to kfc On the app..great deals daily Thank you, Anna f I really your great service & hospitality
Atmosphere: 5
Food: 5
Service: 5
Jeff Cahall
Exorbitant for fast food
Atmosphere: 1
Food: 3
Service: 2
Nick Shingledecker
Was given the wrong order in the drive thru. When told about this, the drive thru person looked very annoyed, then gave us another wrong order.
I used to drive through Saturday December 21st about 5:00 p.m. . I ordered a mountain dew lightning the mountain dew lightning. it didn't quite taste like it normally does, a little bit watered down. For my meal I ordered the KFC famous bowl. It was okay not any better than any other gas station food in the area. The chicken was on the dry side like it had been sitting out for a while. Then I had the chocolate chip mini cake. It was moist and sticky. Not bad overall but certainly not fresh. The person running to drive through was pleasant. No issues there at all. They did get my order correct. However the food just wasn't that great to be honest. Is other people have mentioned in their reviews KFC definitely needs to step up their game because the local gas stations are beating them out on their chicken and sides. If someone asked me if I want chicken I would have to debate whether we went to one of the local gas stations or this KFC.
Parking: The parking is plenty and spacious. I have never seen this parking lot crowded or full. The parking area wraps around the building.
Food: 2
Service: 4
Charles Johnson
Bought the 4pc for 10.00 chicken was so small u could not believe looked like Cornish hen one piece was normal.the old Spanish ladies were nasty.havent had KFC in along time probably won't again
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Fried Chicken
James Locke
Would of never gotten our food unless an aware employee seen it sitting forever
Atmosphere: 1
Food: 1
Service: 1
Kathleen Tiu
Found a piece of plastic in my macaroni and cheese
I’d like to recognize Ana for her outstanding customer service. She was incredibly kind, patient, and welcoming during my visit. It’s clear she cares about her customers, and because of her, I will continue choosing this KFC location. Employees like Ana make a real difference.
Atmosphere: 5
Food: 5
Service: 5
Very rude at speaker then at window tried charging me twice the amount of the food and wouldn’t tell me the real price. I added up my total after pulling off with no food and they tried charging me 25 dollars for a 10 dolls order and when I asked for confirmation if that was the correct price they insisted it was
Atmosphere: 1
Food: 1
Service: 1
The worst restaurant u will see in all Frederick
Atmosphere: 1
Food: 1
Service: 1
Ms.Ana and and Ms.Angela does an Excellent job and is very detailed with my order. There customer service skills are off the charts. They keep the establishment very clean and family friendly. Their whole team is very kind&respectful&pays close attention to detail and makes sure my food is hot&fresh everytime. Thank you so much for all you do.
Atmosphere: 5
Food: 5
Service: 5
Where did the door of the men's bathroom go?! No, not the stall, the entire bathroom lacks a door!
The food is lovely. Kids love the junior sandwich double. I appreciate the dark meet chicken. The service is jist okay. Little impatient.
Atmosphere: 4
Food: 5
Service: 3
A lady of the drive through is so rude she don’t even let me finish talking and she interrupted me so rudely a blonde lady with another Hispanic lady . If u have problems please do not bring that to work . Horrible costumer service once I was going to pay she keep rolling her eyes at me
Chicken was full of taste and also cooked just right. Price for a meal is work it
Atmosphere: 5
Food: 5
Service: 5
I have been driving by kfc daily & saw the Monday $4 special
Decided to try it tonight.. Chicken was fresh..still the same taste I remember from my childhood.
Anna, the manager talked me into trying the crispy which was fresh. Perfect suggestion
I will now return to kfc in the future because I am tired of Popeye's..time to return to kfc
On the app..great deals daily
Thank you, Anna f I really your great service & hospitality
Atmosphere: 5
Food: 5
Service: 5
Exorbitant for fast food
Atmosphere: 1
Food: 3
Service: 2
Was given the wrong order in the drive thru. When told about this, the drive thru person looked very annoyed, then gave us another wrong order.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
It gave me a terrible food poisoning!
Atmosphere: 3
Food: 1
Service: 3
I used to drive through Saturday December 21st about 5:00 p.m. . I ordered a mountain dew lightning the mountain dew lightning. it didn't quite taste like it normally does, a little bit watered down. For my meal I ordered the KFC famous bowl. It was okay not any better than any other gas station food in the area. The chicken was on the dry side like it had been sitting out for a while. Then I had the chocolate chip mini cake. It was moist and sticky. Not bad overall but certainly not fresh. The person running to drive through was pleasant. No issues there at all. They did get my order correct. However the food just wasn't that great to be honest. Is other people have mentioned in their reviews KFC definitely needs to step up their game because the local gas stations are beating them out on their chicken and sides. If someone asked me if I want chicken I would have to debate whether we went to one of the local gas stations or this KFC.
Parking: The parking is plenty and spacious. I have never seen this parking lot crowded or full. The parking area wraps around the building.
Food: 2
Service: 4
Bought the 4pc for 10.00 chicken was so small u could not believe looked like Cornish hen one piece was normal.the old Spanish ladies were nasty.havent had KFC in along time probably won't again
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Would of never gotten our food unless an aware employee seen it sitting forever
Atmosphere: 1
Food: 1
Service: 1
Found a piece of plastic in my macaroni and cheese
Food: 1
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