Is there a reset button one can hit for staff? Just go ahead and replace Just about all of them. Young, inexperienced, and what seemed to me was "too good to be here" attitudes. Not to mention old stale donuts were received through drive thru. KK shouldn't be missing the mark like this.
Atmosphere: 1
Food: 2
Service: 1
james clinkscales
Best donuts in the
Atmosphere: 5
Food: 5
Service: 5
Stephen Bosanko
Only the drive-through was open so when I walked up I couldn't even get food.
Atmosphere: 1
Food: 1
Service: 1
Anonymouse Reviews
I'd first like to say thank you to Karmen for possibly the worst customer service I have ever received. When going to a doughnut shop spending over $150.00 on again I say DOUGHNUTS being told that using the app is nessesary to order in the future and with rudeness I've never been given before.I certainly see no reason to go back again in the future. Especially when there is a Dunkin right across the street who would have killed for that sale.Dunkin will have my business going forward and Krispy Kreme I would strongly suggest looking into staffing.
Atmosphere: 1
Food: 2
Service: 1
Jacob Lyons
Terribly rude service. Great donuts.
Atmosphere: 3
Food: 5
Service: 1
Mohamed Ismail
Yummy doughnuts! Love the specialty ones
Pearl Moore
Never in my life have I experienced so much sass with literally no words spoken. If you want to feel judged for ordering donuts at a DONUT shop then you should definitely go to this Krispy Kreme. The amount of rudeness experienced was something I don't think I've ever seen to this day in the 25 years that I've been alive to witness such terrible customer service. The cashier said absolutely nothing to me yet somehow managed to convey that I was quite literally the bane of her very existence. Every word I spoke was met with an eye roll followed by a slightly angry blank stare. It was so bizarre it felt like I was in the actual twilight zone. 0/10 would recommend.
Atmosphere: 1
Food: 4
Service: 1
Lauren Strope
The cashier walked by behind the donut display and didn’t say a word but glared and flared her eyes at me. So I said I was here for birthday donuts. So she got my donuts in silence and walked to the register. I got out my app and she gestured silently at the display. Glaring still. So I said do I scan here and pointed at the side of it because I was thrown off. And she glared and flared her eyes again. So I scanned(?) but it made no sound so I asked if it scanned. She glared and flared her eyes at me again silently. So then I said “ok am I good to go then”, as she balled up my receipt and flared her eyes and walked away. Lmao it genuinely felt like I was committing a crime coming in for donuts. Truly a bizarre experience.
Atmosphere: 1
Food: 5
Service: 1
Amelia Irving
Ordered a chocolate sprinkled donut and repeated myself cause the girl said strawberry I said no chocolate twice and she still gave me strawberry. She had the personality of a wet napkin. Then when I went through to get the right donut another young African American woman had a attitude as well. Get some customer service
Atmosphere: 1
Food: 4
Service: 1
William Heitmann
There's nothing better than fresh, warm, glazed donuts right off the line at Krispy Kreme!!
Order taker was great, perfect personality for customer service. Gave my son the special treatment for his report
Atmosphere: 4
Food: 5
Service: 5
Amy Atha
Love their donuts!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Original Glazed Dozen, Doughnut and Coffee
Ben Leonhardt
Note to team - ensure description matches donut in display case.Can't go wrong with Krispy Kream, though.
Atmosphere: 3
Food: 4
Service: 3
JLP
If you asked me “ when will two donuts and a coffee cost $7.55 I’d say never.” Donuts are no longer budget food. In fact everything is too damn expensive and I’m flipping sick of how expensive it is for what was a simple reasonably priced culinary treat. Montgomery Donuts in 1981 15 to twenty cents each. Now, $2 plus per donut.Same with homes. I give up.
Is there a reset button one can hit for staff? Just go ahead and replace Just about all of them. Young, inexperienced, and what seemed to me was "too good to be here" attitudes. Not to mention old stale donuts were received through drive thru. KK shouldn't be missing the mark like this.
Atmosphere: 1
Food: 2
Service: 1
Best donuts in the
Atmosphere: 5
Food: 5
Service: 5
Only the drive-through was open so when I walked up I couldn't even get food.
Atmosphere: 1
Food: 1
Service: 1
I'd first like to say thank you to Karmen for possibly the worst customer service I have ever received. When going to a doughnut shop spending over $150.00 on again I say DOUGHNUTS being told that using the app is nessesary to order in the future and with rudeness I've never been given before.I certainly see no reason to go back again in the future. Especially when there is a Dunkin right across the street who would have killed for that sale.Dunkin will have my business going forward and Krispy Kreme I would strongly suggest looking into staffing.
Atmosphere: 1
Food: 2
Service: 1
Terribly rude service. Great donuts.
Atmosphere: 3
Food: 5
Service: 1
Yummy doughnuts! Love the specialty ones
Never in my life have I experienced so much sass with literally no words spoken. If you want to feel judged for ordering donuts at a DONUT shop then you should definitely go to this Krispy Kreme. The amount of rudeness experienced was something I don't think I've ever seen to this day in the 25 years that I've been alive to witness such terrible customer service. The cashier said absolutely nothing to me yet somehow managed to convey that I was quite literally the bane of her very existence. Every word I spoke was met with an eye roll followed by a slightly angry blank stare. It was so bizarre it felt like I was in the actual twilight zone. 0/10 would recommend.
Atmosphere: 1
Food: 4
Service: 1
The cashier walked by behind the donut display and didn’t say a word but glared and flared her eyes at me. So I said I was here for birthday donuts. So she got my donuts in silence and walked to the register. I got out my app and she gestured silently at the display. Glaring still. So I said do I scan here and pointed at the side of it because I was thrown off. And she glared and flared her eyes again. So I scanned(?) but it made no sound so I asked if it scanned. She glared and flared her eyes at me again silently. So then I said “ok am I good to go then”, as she balled up my receipt and flared her eyes and walked away. Lmao it genuinely felt like I was committing a crime coming in for donuts. Truly a bizarre experience.
Atmosphere: 1
Food: 5
Service: 1
Ordered a chocolate sprinkled donut and repeated myself cause the girl said strawberry I said no chocolate twice and she still gave me strawberry. She had the personality of a wet napkin. Then when I went through to get the right donut another young African American woman had a attitude as well. Get some customer service
Atmosphere: 1
Food: 4
Service: 1
There's nothing better than fresh, warm, glazed donuts right off the line at Krispy Kreme!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Hot Donuts
Restaurantji Recommends
Order taker was great, perfect personality for customer service. Gave my son the special treatment for his report
Atmosphere: 4
Food: 5
Service: 5
Love their donuts!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Original Glazed Dozen, Doughnut and Coffee
Note to team - ensure description matches donut in display case.Can't go wrong with Krispy Kream, though.
Atmosphere: 3
Food: 4
Service: 3
If you asked me “ when will two donuts and a coffee cost $7.55 I’d say never.” Donuts are no longer budget food. In fact everything is too damn expensive and I’m flipping sick of how expensive it is for what was a simple reasonably priced culinary treat. Montgomery Donuts in 1981 15 to twenty cents each. Now, $2 plus per donut.Same with homes. I give up.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Doughnut, Chocolate Glaze Donuts
a got some for my work today because a guy at my work never had one .the young lady that waited on me was very nice and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Chocolate Glaze Donuts, Hot Donuts, Count Assorted Doughnuts