McDonald's
1275 W Patrick St, Frederick
(240) 418-3276
Recent Reviews
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The worst experience ever at a McDonalds and I didn’t know that could ever be a thing. Manager is the worse. She doesn’t care
Atmosphere: 1
Food: 1
Service: 1
Worst manager and drive-through personnel. I know I don’t hold McDonald’s up to the high standards, but these people are the absolute worst. This specific McDonald’s is the only why I only go once a year now instead of every other week. It’s difficult to get anything done here. I honestly would just go to a different McDonald’s even if it’s further away than this one.
Atmosphere: 1
Food: 1
Service: 1
McDonald’s already kind of sucks but has got to be one of the worst. Customer service is terrible, food comes out messed up.
Then management/the owner or whoever is going to reply to my review with a feedback link…. People are literally giving you feedback on the reviews, you guys are terrible lol.
Atmosphere: 1
Food: 1
Service: 1
Bathroom was filthy at 9:00 in the morning.
Atmosphere: 1
Food: 4
Service: 3
Only ordered fries. They were hot, but not crisp.
Atmosphere: 2
Food: 3
Service: 4
Why would u say ur 24/7 open online but then close ur restaurant at 10pm…. On a Saturday night makes no sense really
Atmosphere: 1
Food: 1
Service: 1
I do not recommend this macdonald all the time they give the wrong order bad service incorrect food and they charge you double the same thing happens several times I do not recommend it at all 😤
Same quality as others
Atmosphere: 5
Food: 5
Service: 5
I always go through the drive thru. The first greeting (at the speaker) is never a greeting (good morning or hello). It’s always “are you using your mobile app?” Where is the friendly customer service? Not to mention, a no “thank you” or “have a nice day” at the end once you collect your order.
Then today, same thing as above ^ but yet today when I got my iced coffee, the cup was not full and missing about 2”. When I ask the lady to top it off, she gave me a look and said “I’ll put more ice”. I said no, it needs to be coffee or milk. She tells me to calm down and starts mumbling as she fills my cup up. This needs to be addressed by management because this immature behavior is unacceptable especially at an establishment like McDonald’s! The lady was in her older age, African American working at the drive thru on Jan 2, 2025 before 10am. I’m sure they can track down who it was. Hopefully, she and the establishment can do better in this new year and moving forward!
Atmosphere: 1
Food: 5
Service: 1
The girl at the window was Gabriela and it was 11ish pm and she was just shockingly helpful and so sweet and considerate. She absolutely deserves a promotion and honestly her own franchise. She's the best. Our group was three Latino cousins ordering for a large after-party group. She's the best ever ever
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Big Mac, Mcdouble, Deluxe Burger and Fries with Cheese, Chicken Mcnuggets, Strawberry & Crème Pie, Hot Caramel Sundae, Mcchicken, Cheeseburger, French Fries
Restaurantji Recommends
I spent quite some time here today. Everyone was very upbeat, accommodating, kind,and helpful. The food was fresh and there were no issues with all 3 of my orders.
Atmosphere: 5
Food: 5
Service: 5
THIS MCDONALD'S DOESN'T SUPPORT VETERANS ON VETERANS DAY! SO DONT SUPPORT THEM ANY OTHER DAY
From the moment we entered, they looked at us very ugly and started saying things, then this boy in the photo, threw the sauces on the plate and didn't care that we were looking at him, there was another short worker accompanying him laughing with this boy, the service was very Terrible, I was very disappointed.
Food: 3
I can't even believe that you are charging me $1.99 to replace a folded egg with a round egg. SHAME ON YOU! $8.00 for this sandwich????
No apple pies - no problem, will be baked within 5-10 mins. Guys provided great service and problem-solving skills.
Atmosphere: 5
Food: 5
Service: 5
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