McDonald's
3406 Urbana Pike, Urbana
(301) 874-1614
Recent Reviews
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I asked for exactly 18 sugar packets and they gave me exactly 18 sugar packets
They also gave me the food I asked for👍
Atmosphere: 4
Food: 5
Service: 5
HORRIBLE service. I have never been enticed to write a bad review like I have now. The employees are unbelievably RUDE and treat you with contempt like you’re a bother. The food is stale and hard during peak times, they give you a medium fry when you order a large one, and they are just no good. Given how many terrible reviews there are it’s clear that this environment is permitted by the franchise owner and management. Unless they change course they’ll be out of business soon. Everyone I speak to states the same thing about this location. It’s just gross!
The manager on duty was very rude when I asked for sauce that I ordered she complained that she was the only one in drive thru and then slammed the window on us !!!!!
Atmosphere: 1
Service: 1
This is the SLOWEST MCDONALD’S I have ever visited! People who ordered after me getting their food before me. Completely unorganized Fire management!
Atmosphere: 1
Food: 1
Service: 1
There was no heat in the place - people were eating in their cars. It was literally freezing in there.
Atmosphere: 1
Food: 2
Service: 3
Very clean, very nice morning staff. Everyone and every part of this establishment worked as a well oiled machine. I was very impressed by McDonald's standards so to speak 😂 Everyone is respectful and just happy.
Atmosphere: 5
Food: 5
Service: 5
McDonald’s is great. However, this location has repeatedly messed up our drive-thru order. Get home and realize that there’s a whole meal missing. 4 out of the past 6 times there’s been a serious issue. We visit a lot of McDonald’s by car around the area - unfortunately, this location has an extremely high error rate. That said, McDonald’s is great.
Worst Macdonald's ever. Order my food and watched the manager ignore me while he helped the drive thru for 20 minutes. I walked out and crossed the street to burger King.
Atmosphere: 3
Food: 1
Service: 1
It's McDonald's. They are open 24 hours. Anytime milkshakes. Automatic five stars.
Atmosphere: 4
Food: 4
Service: 4
Drive through takes 30+ mins
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
This business has gone so far down hill it is simply pathetic, and the cost has gone so HIGH it is disgusting. And even more disgusting people is the ingredients in the oil used to deep fry the fries, once you learn the ingredients in the oil I'm sure you will stop feeding those fries to your children and yourself.
Atmosphere: 1
Food: 1
Service: 1
This has to be the busiest McDonald's I've ever been to. Although busy, they always get my order right and the food comes out timely. The only snafu is it's so popular that waiting in line (drive-thru) takes so long;otherwise, def recommend this location, especially when they are less busy.
Atmosphere: 5
Food: 5
Service: 5
Omg what is this?? Super dirty garbage cans are full. Floor is super dirty ordered online and still waited over 15 mins.
Atmosphere: 3
Food: 3
Service: 2
Great drive through only took a few minutes when I was in a hurry biscuit was a little burned on top but still hit the spot
Atmosphere: 5
Food: 4
Service: 5
Worst McDonald's ever. Kiosks didn't work, and when they did, no receipts printed out. Was never helped at the register, so never got food. New and fancy is not better than actual customer service. I miss actual people instead of kiosks everywhere.
Atmosphere: 1
Food: 1
Service: 1
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