Nothing Bundt Cakes

Great service and friendly staff!

I went in looking for gluten free options and they had two. Both are delicious! I would go back, nice welcoming atmosphere.

Went in after receiving an email for buy one get one free. After scanning the lady said that the coupon was redeemed even though I just received it on my email and there was nothing they could do. Essentially they send emails just to get you into the store to buy at full price. The lady would not do anything so I left.
As you can see with their response, they are more worried about advertising than fixing any issues. Avoid at all costs and save your money.

I’ve never had such a poor experience as this one. Upon reading further google reviews at the same location. I also see that it’s not just me who has encountered such horrific customer service. I walked in looking at all the options available unsure of which flavor I should choose. I kindly asked “which one is the most popular?” I was ignored so I continued with my purchase in which at the last moment I said “do you mind if I swap out one of the flavors?” At that moment, the associate (older woman with glasses who refused to give me her name) said very aggressively “ma’am I’m not gonna swap it out, would you want somebody else to be touching all up on your cake?” I was shocked because A) I never even touched it, she did and B) I had asked only once if she can swap out the flavor. I then said “ Ma’am the cake is in a container so why would it matter if I changed my mind?” I then asked for corporate’s number and for her name in which she refused to give me. She also, refused to bag my cake and said I needed to leave. I am so disappointed and disgusted with this location. I will tell others to stay away from this location as well.

I loveeeee this place on every level. The customer service is great and the Bundt cakes are even better!!

Love those cakes

We used Nothing Bundt Cakes for our recent wedding. They were easy to work with and delivered the cakes on time. All our guests loved the assortment of bundtinis and the price was very reasonable

Food: 5

Service: 5

I LOVE THESE BUNDTS SO MUCH AGH
other than that the discounts are cool cause you can get bogo sometimes ^_^ the frosting is amazing and the workers are extremely nice!! definitely try this place out if you like sweets :3

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Carrot Bundtlet

If it's not Nothing Bundt Cakes, I don't want it. Periodt.

Atmosphere: 5

Food: 5

Service: 5

Amazing lemon-raspberry cake & gluten free.
Almost ate the container as well

Atmosphere: 5

Food: 5

Service: 5

I ordered mini Bundt cakes for a birthday. The order was ready when I came to pick it up. The cakes were absolutely delicious! I received many compliments and was asked many times where I got them from! Will definitely use them for my next party!

Atmosphere: 5

Food: 5

Service: 5

The cakes are the most delicious, moist peace of heaven I have ever tasked. completely worth the trip

Atmosphere: 5

Food: 5

Service: 5

I ordered online. When I got to the store, they couldn’t find the order due to a glitch in the online ordering site. I showed them that it had charged my card. They were unable to fulfill the order or provide a refund without the manager. They took screen shots of my receipts to text her and said she would phone me. Crickets after that. No one bothered to call me. I have no idea if the cakes are good or not because I refused to pay double the price. It left me scrambling to find a cake for the occasion.

Service: 1

Horrible customer service..brought my family for a day of treats and the lady was rude on all LEVELS!! Unacceptable customer service at the Frederick location

Not the smartest pick for a gender reveal cake.
Cake was delicious but my husband and I had a friend look at our test results and order a it’s a girl or a it’s a boy cake, as we went there to pick the cake up for ourselves, I asked one of the ladies if the rattle would show the sex on both sides and she said “yeah it will show it’s a girl on both sides”. So she ruined the surprise for us which defeats the whole point of getting a cake to begin with. We could have just looked at the test results ourselves that it would have been more meaningful. This is my last pregnancy and I wanted to make it special and it was ruined. Maybe she didn’t know we were the parents picking up the cake? Either way, staff should never assume these things.
This was yesterday 07/27. I wanted to make this more so a constructive feedback to staff - I wouldn’t recommend this place as a gender reveal cake place, not worth risking it.