We got our food but also not what we ordered! We were expecting only one box of chow main and we also did not get the beef we payed extra for we ordered three boxes of the beef but we only got one. We will probably never go to that Panda Express again
Atmosphere: 3
Food: 3
Service: 1
Nicolas Farrell
Absolutely horrible situation. We ordered online and I specifically put NO TREE NUTS, as my girlfriend is extremely allergic to all tree nuts. We received our order and began eating and in my girlfriend’s fried rice was a walnut. She luckily felt it as she was chewing and spit it out immediately. She experienced a moderate allergic reaction, and luckily it was not severe as she did not swallow it. I have attempted to call numerous times and each time it has went to voicemail. I have sent a complaint to corporate and have received no response. This is a dangerous situation and Panda Express at Buckeystown has done NOTHING to address it or make sure it does not happen again to another patron! Do not recommend, horrible business in food handling and customer service!
Atmosphere: 1
Food: 1
Service: 1
Steven Shapiro
This place has totally gone downhill. Several dishes and appetizers overcooked. No Chinese Mustard or Duck Sauce anymore which is a travesty. You’ll never see me here again and you’ve been warned my friends.
Atmosphere: 2
Food: 1
Service: 3
Greg Salley -Realtor Long \u0026 Foster
I went to Panda Express yesterday for lunch, and it’s always an enjoyable experience. Today was no different, with the staff being friendly and taking my order quickly. The food is consistently hot, and the portions are generous. I would highly recommend going here for dining in and taking out. 5 Stars!
Atmosphere: 5
Food: 5
Service: 5
lakshmana immidi
This establishment improved when it comes to serving good quantity of food. Now you get box full of food and very delighted to see that. Now I became a regular at this place.
Atmosphere: 5
Food: 5
Service: 5
Kristen Tulloch
I'd give you 5 stars if you could bring a vegetarian protein back and not take it away. We want a permanent vegetarian protein. Switch them out every so often if needed but you need to keep one on the menu. It's the only time I even come to the restaurant, please bring the beyond orange chicken back and keep it. We love it and we want it. The spices tofu is also delicious. Why do you keep taking them away. It's so frustrating. 😫
Robert Ziegler
The food is great, but the service is outstanding. The staff is always smiling, helpful, and super friendly. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Robert
I recently visited Panda Express and was quite disappointed with my experience. The service was incredibly slow, which was frustrating as I was on a tight schedule. It seemed like there weren’t enough staff members to handle the orders efficiently, leading to long wait times.
Additionally, the cleanliness of the store left much to be desired. The tables were not cleaned properly, and the floor looked like it hadn’t been swept in a while. It was not the kind of environment I expected from a restaurant like Panda Express.
I hope they can address these issues soon, as I usually enjoy their food. Until improvements are made, I might think twice before visiting again.
Atmosphere: 1
Food: 1
Service: 1
Larry Pryor
Great place to come
Atmosphere: 5
Food: 5
Service: 5
Thomasine
First of all, they never answer the phone second of all on the big plate you supposed to get three entrées and they only give you two and they never give you the amount of condiments that you request so you don’t have enough to eat with your meal. This is not a one off. Apparently they don’t pay attention to detail or they just don’t care, so I won’t be patronizing them anymore.
This is getting ridiculous you order delivery and its chciken teriyaki and they dont ever put the teriyaki sauce in there even though i called specifically and asked to make sure!!! Plus there was no utensils!!!
Teagan Fryberger
Absolutely disgusting food. In no way to it taste fresh or good quality. My noodles were hard, my chicken was mushy. Absolutely disgusted. The prices were so high, I thought it’d be higher end. Nope. Small serving, gross food.
Food: 1
Tom R.
My sister and I enjoy Panda Express. Sometimes the food is just what hits the spot, too. Recently had an issue with an order and need to call out LUIS for taking care of us and making things right. He went above and beyond. We thank you!
Food: 5
Service: 5
Heather Cotton
Quick, easy, delicious
Atmosphere: 5
Food: 5
Service: 5
Christine
The Panda Express in Frederick, Maryland is absolutely amazing. Just had Panda Express for the first time, I’m in love. So clean, not at all greasy…..so darn good. ❤️
We got our food but also not what we ordered! We were expecting only one box of chow main and we also did not get the beef we payed extra for we ordered three boxes of the beef but we only got one. We will probably never go to that Panda Express again
Atmosphere: 3
Food: 3
Service: 1
Absolutely horrible situation. We ordered online and I specifically put NO TREE NUTS, as my girlfriend is extremely allergic to all tree nuts. We received our order and began eating and in my girlfriend’s fried rice was a walnut. She luckily felt it as she was chewing and spit it out immediately. She experienced a moderate allergic reaction, and luckily it was not severe as she did not swallow it. I have attempted to call numerous times and each time it has went to voicemail. I have sent a complaint to corporate and have received no response. This is a dangerous situation and Panda Express at Buckeystown has done NOTHING to address it or make sure it does not happen again to another patron! Do not recommend, horrible business in food handling and customer service!
Atmosphere: 1
Food: 1
Service: 1
This place has totally gone downhill. Several dishes and appetizers overcooked. No Chinese Mustard or Duck Sauce anymore which is a travesty. You’ll never see me here again and you’ve been warned my friends.
Atmosphere: 2
Food: 1
Service: 3
I went to Panda Express yesterday for lunch, and it’s always an enjoyable experience. Today was no different, with the staff being friendly and taking my order quickly. The food is consistently hot, and the portions are generous. I would highly recommend going here for dining in and taking out. 5 Stars!
Atmosphere: 5
Food: 5
Service: 5
This establishment improved when it comes to serving good quantity of food. Now you get box full of food and very delighted to see that. Now I became a regular at this place.
Atmosphere: 5
Food: 5
Service: 5
I'd give you 5 stars if you could bring a vegetarian protein back and not take it away. We want a permanent vegetarian protein. Switch them out every so often if needed but you need to keep one on the menu. It's the only time I even come to the restaurant, please bring the beyond orange chicken back and keep it. We love it and we want it. The spices tofu is also delicious. Why do you keep taking them away. It's so frustrating. 😫
The food is great, but the service is outstanding. The staff is always smiling, helpful, and super friendly. Thank you!
Atmosphere: 5
Food: 5
Service: 5
I recently visited Panda Express and was quite disappointed with my experience. The service was incredibly slow, which was frustrating as I was on a tight schedule. It seemed like there weren’t enough staff members to handle the orders efficiently, leading to long wait times.
Additionally, the cleanliness of the store left much to be desired. The tables were not cleaned properly, and the floor looked like it hadn’t been swept in a while. It was not the kind of environment I expected from a restaurant like Panda Express.
I hope they can address these issues soon, as I usually enjoy their food. Until improvements are made, I might think twice before visiting again.
Atmosphere: 1
Food: 1
Service: 1
Great place to come
Atmosphere: 5
Food: 5
Service: 5
First of all, they never answer the phone second of all on the big plate you supposed to get three entrées and they only give you two and they never give you the amount of condiments that you request so you don’t have enough to eat with your meal. This is not a one off. Apparently they don’t pay attention to detail or they just don’t care, so I won’t be patronizing them anymore.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This is getting ridiculous you order delivery and its chciken teriyaki and they dont ever put the teriyaki sauce in there even though i called specifically and asked to make sure!!! Plus there was no utensils!!!
Absolutely disgusting food. In no way to it taste fresh or good quality. My noodles were hard, my chicken was mushy. Absolutely disgusted. The prices were so high, I thought it’d be higher end. Nope. Small serving, gross food.
Food: 1
My sister and I enjoy Panda Express. Sometimes the food is just what hits the spot, too. Recently had an issue with an order and need to call out LUIS for taking care of us and making things right. He went above and beyond. We thank you!
Food: 5
Service: 5
Quick, easy, delicious
Atmosphere: 5
Food: 5
Service: 5
The Panda Express in Frederick, Maryland is absolutely amazing. Just had Panda Express for the first time, I’m in love. So clean, not at all greasy…..so darn good. ❤️
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