Papa Johns Pizza
911a N East St, Frederick
(301) 698-7272
Recent Reviews
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Papa Johns is the absolute worst. Never again
Atmosphere: 1
Food: 1
Service: 1
Please tell the kid with the puffy hair to not trip pizza boxes at a 45 degree angle to check the label. Got a smushed pie
Pizza delivered cold.
Food: 1
Service: 1
Place is insanely understaffed. Management and ownership are a joke. Franchisee should have their association stripped.
Atmosphere: 1
Food: 3
Service: 2
It sucked
Atmosphere: 1
Food: 1
Service: 1
This is so painful to write... this Papa John's isn't good. It's bad. I can't say they're all bad. They used to be the go-to! But after our third trip here, ugh! It's awful. Almost inedible. Worse than a frozen pizza. Please! Do not eat here and believe their food is Papa John's quality! Never enough sauce. Overcooked. Cheap on toppings. Extra cheese? Extra pepperoni? You'd never know it from your pizza. We got an onion, just one, on one of our pizzas. And last night, a random mushroom. I guess they were free gifts on otherwise dry and tasteless pizza. They've his lost their edge. I don't even think this location even uses Papa John's recipes. This location is crazy busy, but their pizza is so inferior to other Papa John's pizza. I beseech you! Go anywhere else!!!
Atmosphere: 3
Food: 2
Service: 5
Great customer service
Service: 5
Give the dude working here with the cool skull necklace a raise- dude was mad chill
Atmosphere: 5
Food: 5
Service: 5
Shout out too the one guy with the cool skull necklace holding down the fort by himself 👍
Atmosphere: 5
Food: 5
Service: 5
We had our end of the season girls lacrosse party and when we called Josh took our order. Once he heard it was for a local girls lacrosse team he ended up donating some extra pizzas. Thank you Josh and Papa Johns! The girls were really excited. We will definitely be ordering from this location again. It’s great to see a local business supporting a local team! Lets go Wildcats!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The manager, Josh, is the bomb! Friendly, detailed and takes the extra step in customer service.
Atmosphere: 5
Food: 5
Service: 5
Vegetarian options: We were so pleased with the entire order. I consider myself to be quite a gourmand, and I will definitely be back for more!!! The staff was awesome and Steve and Dakota were the best !!!
Recommended dishes: Pizzas Wings, Extra Large New York Style Pizza
This was some of the best pizza I had in a long time (much better than the hard to chew stuff at Rockys) and the staff was friendly. However while one was made perfect the other wasn't even close to correct, it was to be half Hawaiian and half bacon/onion. What I got was 5/8 cheese 3/8 lightly onion. Was kind of bummed out as I had been looking forward to this all day and I didn't have the energy to go back in for them to fix it. Either way it was delicious. They were quite busy but still shouldn't be an excuse. Hopefully next time it's correct.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza
I ordered extra sauce and when I got my pizza there was hardly any sauce. I contacted the restaurant and the manager told me that the amount that they add is small that you probably wouldn't notice it. Are you kidding me! I also got wings and the lid to the dressing was open. The manager said that the heat from being in the container with the wings probably made the glue loose. Well that glue that softened up probably is not good to eat, plus I don't want hot dressing so don't put it in with the hot food! I won't ordered Papa John's again. They only put 2/3 of a cup of sauce on a medium pizza. Not a lot of sauce, plus they measure it out! Lol
Food: 1
I was there about 2 pm today and there was one person working there. I am not sure of her name but WOW she was holding it down. She was greeting people as they walked through the door and was just awesome to deal with. She was talking orders on the phone orders from people walking in and she was so professional and just great to deal with. I don't know what she is making but she definitely deserves a pay raise. She makes this location look amazing.
Atmosphere: 5
Food: 4
Service: 5
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