Starbucks

College Park Plaza, 899 W 7th St, Frederick
(301) 620-4035

Recent Reviews

AJ McKnight

Horrible customer service. The person who took my order was one of the rudest men I’ve dealt with at this location thus far. When politely greeted he simply stared and me as if to say “not here to chat what the hell do you want”. Rushed me to order as I was a little indecisive for 45 seconds ; and then got my order completely wrong. Iced latte was hot , no foam in my COLD FOAM vanilla cold brew. Usually I wouldn’t be one to bat an eye , I get it. But the interaction was so off putting and standoffish, I didn’t even feel comfortable to mention it was wrong without an eye roll followed by an exasperated sigh( which yes he also did when I apologized for not knowing what I wanted). I was the only customer in there and just because you’re in the middle of a conversation with your coworker/cleaning for closing in an hour - you don’t treat patrons as if they are a waste of your breath. 3rd and last time coming here. Go to the one by Skate Frederick , much better people there who don’t make you seem like an inconvenience.

Atmosphere: 1

Food: 1

Service: 1

Aleecia Foo

Friendly staff. Great coffee ☕️

Atmosphere: 5

Food: 5

Service: 5

Thomas P Kouyeas

Mobile app was WAY off on the timing for this location....10 minutes past estimated timeFar as it goes the drink was fine....just a longer wait then expected

Atmosphere: 3

Food: 4

Service: 3

Not Rez

The drink I ordered tasted very watered-down and overall wasn't the best. But the service was pretty good and the place has a very chill atmosphere, even with how busy it gets. The drinks are overpriced, but that's starbucks for you.

Atmosphere: 5

Food: 2

Service: 4

Khoi Nguyen

Smaller location. Limited seating inside. Quick drive through and the location was clean. Plenty of outlets to charge your devices

Atmosphere: 5

Food: 5

Service: 5

Tammy Lare

Great service Great atmosphere

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies & Cream Cake Pop

Luis Felipe González Chirinos

It's ok...

Atmosphere: 3

Food: 4

Service: 3

Allen Maples

I had Uber eats delivery. It was the best cafe mocha I’ve ever had. They are consistently top notch!

Food: 5

Service: 5

David Gonzales

14 minutes for a coffee, I guess you don't like online orders.

Atmosphere: 3

Food: 5

Service: 2

HJ Short

It's coffee, what can I say. There are also some very strange drinks made with things that farm animals eat and some microwaved sandwiches; but it's just a place to order overpriced coffee using strange lingo.

Atmosphere: 2

Food: 3

Service: 4

Kyle

No drive-thru and limited seating inside, but the coffee & other drinks are good and the food is

Atmosphere: 4

Food: 4

Service: 4

grace hed

Ordered a sandwich that was available on the mobile app and arrived to the store just to wait around for them to hand me a bag that said “sorry, not available”. I understand it happening once, but this has occurred many times, they need to update their app!! Their staff also didn’t handle it well, socializing and taking forever to make my drink when it wasn’t busy. Many other Starbucks locations in the area have much better customer service!

Atmosphere: 1

Food: 3

Service: 1

Doreen Legenzov

I just ordered a vanilla decaffeinated coffee and it was mostly water . I tried calling them but no one answered phone at 7pm even though close at 8pm

Crystal Jones

Always friendly, quick and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Starbucks Blonde Espresso Roast

Cole Ware

The coffee here is not good at all. It's either way too strong, or watered down. The hot coffee is ok, the iced is terrible. It's way overpriced and the staff looks down on anyone who doesn't look rich that walks in. Never going back.

Atmosphere: 2

Food: 2

Service: 1

Load More