Starbucks
2070 Yellow Springs Rd, Frederick
(240) 680-4224
Recent Reviews
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Twice experienced very rude employees taking away from the customer. Employees chatting with friends instead of working on customer orders while customers wait.
Today someone claiming to be an employee was parked sideways in all parking spots and proceeded to berate a customer after they were asked to move.
Highly unprofessional location and will go out of my way to visit other locations a few minutes down the road.
Honestly I would rather go to DD right next door, Staff is very unprofessional heard them cursing about costumers arriving. Also i asked for a latte but I guess I asked for a cappuccino.
The lady at the drive thru was very nice and was willing to assist.
Staff always very friendly! I go frequently and alway am greeted nicely and with a smile.
Always friendly and have my coffee waiting, never have to wait at all
Atmosphere: 5
Service: 5
Every time I come to this Starbucks (early lunch time) I cannot order what I actually want. The past 3 or 4 times I’ve been, I try to order the turkey pesto sandwich and was eventually told by an employee there that they only order 1 a day. Why would you even have it on the menu? What sense does that make? Probably won’t be returning here because at this point I’m just tired of being disappointed.
Atmosphere: 4
Food: 1
Service: 4
Every time I come to this Starbucks (early lunch time) I cannot order what I actually want. The past 3 or 4 times I’ve been, I try to order the turkey pesto sandwich and was eventually told by an employee there that they only order 1 a day. Why would you even have it on the menu? What sense does that make? Probably won’t be returning here because at this point I’m just tired of being disappointed.
This is more so a rating on a staff member than the establishment (though the times I’ve been here, it is well kept, bright, with lots of natural lighting. There are a variety of seating, and some patio as well. The staff have always been friendly and attentive and the work area are kept clean and appealing). I happened to go through the drive-thru today and was greeted by Dennis. While I was driving through, I was on the speaker phone with a friend. When I got to the window Dennis proceeded to ask if i needed napkins and a drink topper and all the time was very pleasant. As this may seem menial, these days, and at a drive-thru, it was an incredible breath of fresh air of the great customer service Dennis provided. Just the simple inquiries made a great start to my day. Even my friend heard the entire conversation and they said that they felt great, and they had nothing to do with the whole transaction. I’m sure Starbucks has other wonderful employees working at the store, but Dennis met me today and I wanted to give a shout out to him.
Atmosphere: 4
Food: 4
Service: 5
I come here way too often?They have the friendliest staff - they always have such positive attitudes and make the best drinks?
Atmosphere: 5
Food: 5
Service: 5
Good drinks and service
Restaurantji Recommends
First time here since it opened and it is a nice, quaint Starbucks. Staff were friendly and great. Quick service. Limited seating inside if you are thinking about meetings, telework, etc. but it works.
Atmosphere: 4
Food: 4
Service: 5
Who goes wrong at Starbucks? Not anyone I know and make sure you try that new summer lemonade with the boba it is everything. Make sure you go on the BOGO day. You can have one Friday and then save one for the next day and you get a great deal #winning ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double-Smoked Bacon Cheddar & Egg Sandwich, Spinach Feta & Egg White Wrap, Bacon Gouda & Egg Sandwich, Petite Vanilla Bean Scone
nicely renovated space.
staff are mostly friendly minus one or two token grumpy individuals.
whether ordering via app or in person, they usually get it completed within a couple mins.
didn’t realize they’re timed on drive thru orders too. that’s a lot of unnecessary pressure.
lots of parking and as mentioned above there’s a drive-thru as well.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Vanilla Crème, Iced Caramel Macchiato, French Press, Chocolate Cake Pop
I have never been to this place before
Atmosphere: 1
Food: 1
Service: 1
Dan is the BEST!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato, Banana Walnut & Pecan Loaf, Kale & Mushroom Egg Bites
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