One of the staff member called Alonso. He was very rude to me. When I ordered veggie Delite and veggie patty and asked which one is veggie delite and patty then he asked me to open and see myself when I asked him a polite way. Subway Urbana location staff is way better than this location. This would be my last visit. Not sure whether it matters to them or not but showing my disappointment this way
Service: 1
Adam Lee
Made a mobile order from app for two subs to go. Arrived after 15 minutes, and our order was ready. The Footlong Steak and Cheese in Hearty Multigrain bread was Toasted as ordered. We made It A Meal for additional $3.49. The Footlong Rotisserie-Style Chicken in Hearty Multigrain bread was Toasted and had all customized ingredients as ordered.
Today I went to this Subway and we ordered 4 sandwiches, we paid $42 and in 2 they did not put enough ham and the others did not have chicken, now they cover the buffet where the meats are, I thought it was strange because before you could see how they prepared the sandwiches.
Kevin Orellana
Went to order a bacon chicken ranch which I have ordered at this location before I requested grilled chicken instead of rotisserie chicken and Carlos said he couldn’t do it. He got my orders all messed up and customer service was not that great! Definitely will not be returning.
Andrea M.
It's Subway... You watch them make the sandwich how much can go wrong?
Andrea M. (Drea)
It's Subway... You watch them make the sandwich how much can go wrong?
Michael Spinosa
Everything was great! The green peppers were frozen on my sub but I am sure it was an accident. As subways go it was very clean and the staff was fast, effective, and kind.
Atmosphere: 5
Food: 4
Service: 5
Jeffrey Smith
Subs and service were terrible. Very rude, ask to have the sub remade because they were made wrong and soggy. Didn't help still bad.
You need more than one employee working there during lunchtime. Losing so many customers because of this.
G G
Always friendly and polite each time I come. Fresh ingredients and great subs!
Francis Tarpley
My son was hungry he wanted Subway. Google Map said they close at 10pm. Where I drove up it was 9:30pm. The Spanish lady had locked the doors. I knocked window and she told me that store was closed for the night. They had 8 x 11 sign on the window saying Monday through Friday 8 a.m. to 10 p.m.. I am guessing that was a lies. The sign should say Monday through Friday ???am to ???pm.
Clean and quick. Ordered online and picked, everything was done right. No problems.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Patty, Rotisserie-Style Chicken, Grilled Chicken, Oven Roasted Turkey
One of the staff member called Alonso. He was very rude to me. When I ordered veggie Delite and veggie patty and asked which one is veggie delite and patty then he asked me to open and see myself when I asked him a polite way. Subway Urbana location staff is way better than this location. This would be my last visit. Not sure whether it matters to them or not but showing my disappointment this way
Service: 1
Made a mobile order from app for two subs to go. Arrived after 15 minutes, and our order was ready. The Footlong Steak and Cheese in Hearty Multigrain bread was Toasted as ordered. We made It A Meal for additional $3.49. The Footlong Rotisserie-Style Chicken in Hearty Multigrain bread was Toasted and had all customized ingredients as ordered.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Rotisserie-Style Chicken, Tuna
Today I went to this Subway and we ordered 4 sandwiches, we paid $42 and in 2 they did not put enough ham and the others did not have chicken, now they cover the buffet where the meats are, I thought it was strange because before you could see how they prepared the sandwiches.
Went to order a bacon chicken ranch which I have ordered at this location before I requested grilled chicken instead of rotisserie chicken and Carlos said he couldn’t do it. He got my orders all messed up and customer service was not that great! Definitely will not be returning.
It's Subway... You watch them make the sandwich how much can go wrong?
It's Subway... You watch them make the sandwich how much can go wrong?
Everything was great! The green peppers were frozen on my sub but I am sure it was an accident. As subways go it was very clean and the staff was fast, effective, and kind.
Atmosphere: 5
Food: 4
Service: 5
Subs and service were terrible. Very rude, ask to have the sub remade because they were made wrong and soggy. Didn't help still bad.
Atmosphere: 1
Food: 1
Service: 1
Great subs and soda!
Restaurantji Recommends
You need more than one employee working there during lunchtime. Losing so many customers because of this.
Always friendly and polite each time I come. Fresh ingredients and great subs!
My son was hungry he wanted Subway. Google Map said they close at 10pm. Where I drove up it was 9:30pm. The Spanish lady had locked the doors. I knocked window and she told me that store was closed for the night. They had 8 x 11 sign on the window saying Monday through Friday 8 a.m. to 10 p.m.. I am guessing that was a lies. The sign should say Monday through Friday ???am to ???pm.
Par for the franchise.
Clean subway store with extremely nice workers.
Loading...