Ugly Dumpling Express

Overall a very good experience. I think some other reviews are a little extended. The building was clean, the staff were very friendly and customer oriented, and the food was actually delicious. The chicken dumplings were a 10/10 must try, the filling is very flavorful.

Atmosphere: 4

Food: 5

Service: 5

Save your money. Not worth it at all. Who knew soup dumplings could be dry and slimy at the same time? I did take out. But the store appeared clean but also empty. The ran Rangoon was overly sweet and very very little crab. I’ve had better frozen dumplings at home.

Atmosphere: 2

Food: 1

Service: 1

Sean was so friendly and helpful!

Atmosphere: 5

Food: 5

Service: 5

Love this place! Great food fast and easy Ambiance is meh but it is what it is.

Atmosphere: 4

Food: 5

Service: 5

Really cute place with great food and fast service!

Atmosphere: 5

Food: 5

Service: 5

This place has gone downhill. The soup dumplings used to be so good when they first opened but now they are shriveled dough wrapped around meat that does not represent chicken. The cucumber salad is not good anymore.. mushy cucumbers with no flavor. The shrimp in the shrimp fried rice have not been cleaned properly

Atmosphere: 3

Food: 1

Service: 3

I seldom leave negative reviews, but it is more than warranted here. About two months ago, my partner got salt and pepper chicken from here. He asked me to taste it and it was absolutely delicious. Tender, moist, and cooked just right (not too hard or soft). We went to see a movie at the Regal this afternoon, and when it was out I went down to Ugly Dumpling to get some of the same dish. Paid, was told it would be a 5-minute wait, and about 3 minutes later the cashier walked over to the table where I waited with the bag…the attached photo is what I received.

There is no way the food they gave me was not old and sitting out all day. It was so overcooked that it was as hard as rocks — to the point I couldn’t even chew one piece I tried for fear I’d damage a tooth. It had to be because I’d ordered it to-go and they knew it wouldn’t be opened until I was long gone. There is NO way I would have been served this if I’d have dined in. Again, this was 100% old food — it even tasted as such.

I cannot believe this is from the same place as two months ago. Over $12 for chicken and rice, and the only thing edible was the rice. And I said “edible” because the rice was undercooked. If they were out of the chicken they should have just said that, but they chose to give me whatever they had laying around. Now I’m sitting here hoping the two bites I had don’t make me sick from food poisoning. It has been a LONG time since I had food that nasty!

Atmosphere: 4

Food: 1

Service: 4

Food was tasty. They were out of tapioca pearls so couldn't get boba drink :( ... wish they had steam buns with chicken or beef..

Atmosphere: 4

Food: 4

Service: 4

The food was delicious the fried rice and the noodles were so tasty I will definitely be back

Food: 5

I’ve been waiting for a long time to try this new place out it was definitely worth the wait!! Will be back the boba was my favorite part!!

Shrimp white rice was amazing , tropical slushie was amazing

Had the UD sampler. It was ok. The pork and and chicken were ok. I didn’t care for the others.

Food: 3

This food was absolutely disgusting. Nothing about it was good. It’s was $20 for literal cat food wrapped in mushy dough. The owner should be ashamed of themselves. I can see why it’s called ugly dumpling because nothing about the meal was appetizing. I ordered the soup dumpling combo… the dumpling had NO soup, the meat literally had egg bits in it. What type of dumpling has egg in the meat? The place was empty when we walked in…I can see why. The spring rolls had a crispy outside but then you get to the middle which is just mushy slop. This place needs to be shut down! My friend ordered popcorn chicken and spicy wonton combo and the chicken literally tasted like nutmeg and cinnamon. The wontons were the same as the cat food soup dumplings. If you want expensive cat food…this is the place to go. Other than that you will never ever catch me stepping food in this disgrace of an establishment…

Food: 1

Mariela was fantastic , excellent service and very friendly

No gluten free options regardless of what the Internet tells you. Not even the rice dishes.