This post is for the Wendy’s located at 5000 Buckeystown Pike in Frederick. I believe the Flynn Group owns this store. I have been trying to contact the supervisor for this Wendy’s location and the number the manger (Becky) provided no one answers and the messages are full. I went thru the drive through on October 25 around 1:30. Initially I thought the store was closed because the parking lot was empty and no one was in the drive through. Normally I would have not stopped and ordered from Wendy’s but my son wanted a frosty. We ordered 2 meals (2 #1’s, single burger meals) totaling about $25 and requested 2 ranch dips. Pulled over the dip wasn’t in the bag, so my son went in and asked for the ranch dips. He was told he had to pay for them. So I then went in thinking there was a mistake, nope!, said I had to pay for the dip. I explained I just paid $23.09 for 2 meals, one of which I requested just ketchup on. So should I have received a credit for the lack of lettuce, tomato, pickles, onion and mayo that was not on the one burger. Wendy’s sales have been way down, you think retaining customers would be their top priority. We usually would have gone to chick fil A, who I might add always, always provides their customers with ranch dip upon request and hands it over with a courteous smile. We will not be back.
Food: 2
Service: 1
Brian Kelly
To dang expensive. I punched a frosty and departed.
Atmosphere: 1
Food: 3
Service: 5
Sammy C
Nothing beats their ice cream and fries, and chili’s not bad, but not the best I’ve ever had.
joe adams
Don't usally eat fast food but skipped breakfast that day. Food was good, place was crowded but was in and out pretty fast due to it being lunchtime
Atmosphere: 5
Food: 5
Service: 5
Natasha Kristine
Food was good, can tell the employees keep the line moving.
Atmosphere: 5
Food: 5
Service: 5
GlitterFactory 1
Great service. Polite, and professional at the register. Food came out quickly and was hot too. Finished up my meal, and grabbed a Chocolate Frosty... so good. Counter seating with multiple charger spots and plug in spots too
Atmosphere: 5
Food: 5
Service: 5
Enrico Buntkowski-Reinsch
I just love it.
Atmosphere: 5
Food: 5
Service: 5
Tim Olsen
On sunday july 6th at 630 pm . I was going to dine in at Wendy's. No one in line stood there for over 5 minutes. No one took our order or even acknowledged we were there. We left the restaurant and went to Roy Rodgers who had superior service. WONT USE THIS WENDYS AGAIN.
Service: 1
Charles Fronczek
Air conditioned. Clean.
Atmosphere: 5
Food: 4
Service: 5
Michael Hunt
Soda machine in the dining area full of ants crawling around inside . Can't imagine what's inside the machine or in the back . NOT SANITARY AT ALL ...
Wendy's staff need to improve their communication, particularly when it comes to promoting current deals and special offers that could attract more customers to their locations. Given the economic challenges in the country, effectively sharing these promotions is more important than ever.
Atmosphere: 4
Food: 4
Service: 3
Carl Beeman
I ordered a large chili and they gave me a regular. Already drove away and didn't want to turn around. I wonder how many people this happens too every day?
Food: 4
Service: 2
Larry Minor
The food was very fresh and tasty. This location had very fast and complete drivetru service with professional workers.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Dave's Combo, French Fries, Dave's Single
Thomasine
Beware, beware do not eat at this Wendy’s they are serving old food. The chili was halfway full. The fries were old and cold, and halfway full the burger was dark, dark brown around the edges, and the bread was falling apart, as if it was old.
Atmosphere: 1
Food: 1
Service: 1
Eric Cadiz
as I'm trying to order breakfast the employ decided to turn menu around from breakfast to lunch... girl inside said breakfast is still going... but couldn't see the menu and the young man heard my conversation with the girl and didn't care... poor customer service... left without food.. because your staff doesn't seem to care about your clients... so I will spend my money else where..
This post is for the Wendy’s located at 5000 Buckeystown Pike in Frederick. I believe the Flynn Group owns this store. I have been trying to contact the supervisor for this Wendy’s location and the number the manger (Becky) provided no one answers and the messages are full. I went thru the drive through on October 25 around 1:30. Initially I thought the store was closed because the parking lot was empty and no one was in the drive through. Normally I would have not stopped and ordered from Wendy’s but my son wanted a frosty. We ordered 2 meals (2 #1’s, single burger meals) totaling about $25 and requested 2 ranch dips. Pulled over the dip wasn’t in the bag, so my son went in and asked for the ranch dips. He was told he had to pay for them. So I then went in thinking there was a mistake, nope!, said I had to pay for the dip. I explained I just paid $23.09 for 2 meals, one of which I requested just ketchup on. So should I have received a credit for the lack of lettuce, tomato, pickles, onion and mayo that was not on the one burger. Wendy’s sales have been way down, you think retaining customers would be their top priority. We usually would have gone to chick fil A, who I might add always, always provides their customers with ranch dip upon request and hands it over with a courteous smile. We will not be back.
Food: 2
Service: 1
To dang expensive. I punched a frosty and departed.
Atmosphere: 1
Food: 3
Service: 5
Nothing beats their ice cream and fries, and chili’s not bad, but not the best I’ve ever had.
Don't usally eat fast food but skipped breakfast that day. Food was good, place was crowded but was in and out pretty fast due to it being lunchtime
Atmosphere: 5
Food: 5
Service: 5
Food was good, can tell the employees keep the line moving.
Atmosphere: 5
Food: 5
Service: 5
Great service. Polite, and professional at the register. Food came out quickly and was hot too. Finished up my meal, and grabbed a Chocolate Frosty... so good. Counter seating with multiple charger spots and plug in spots too
Atmosphere: 5
Food: 5
Service: 5
I just love it.
Atmosphere: 5
Food: 5
Service: 5
On sunday july 6th at 630 pm . I was going to dine in at Wendy's. No one in line stood there for over 5 minutes. No one took our order or even acknowledged we were there. We left the restaurant and went to Roy Rodgers who had superior service. WONT USE THIS WENDYS AGAIN.
Service: 1
Air conditioned. Clean.
Atmosphere: 5
Food: 4
Service: 5
Soda machine in the dining area full of ants crawling around inside .
Can't imagine what's inside the machine or in the back .
NOT SANITARY AT ALL ...
Atmosphere: 2
Food: 3
Service: 3
Restaurantji Recommends
Wendy's staff need to improve their communication, particularly when it comes to promoting current deals and special offers that could attract more customers to their locations. Given the economic challenges in the country, effectively sharing these promotions is more important than ever.
Atmosphere: 4
Food: 4
Service: 3
I ordered a large chili and they gave me a regular. Already drove away and didn't want to turn around. I wonder how many people this happens too every day?
Food: 4
Service: 2
The food was very fresh and tasty. This location had very fast and complete drivetru service with professional workers.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Dave's Combo, French Fries, Dave's Single
Beware, beware do not eat at this Wendy’s they are serving old food. The chili was halfway full. The fries were old and cold, and halfway full the burger was dark, dark brown around the edges, and the bread was falling apart, as if it was old.
Atmosphere: 1
Food: 1
Service: 1
as I'm trying to order breakfast the employ decided to turn menu around from breakfast to lunch... girl inside said breakfast is still going... but couldn't see the menu and the young man heard my conversation with the girl and didn't care... poor customer service... left without food.. because your staff doesn't seem to care about your clients... so I will spend my money else where..
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