The drink is too sweet. I think the lady who made my drink is quite new. I am a bit disappointed because I ordered 50% and it tastes like 120% and the tea has a weird consistency where I had diarrhea after drinking it....
Please check on your oolong lemon tea supply. It might have gone bad :( I even tipped you guys really well. This is really disappointing compared to the ellicot city store. I don't think I am coming back again.
Oumie Mbye
This was the biggest disappointment of my entire existence of getting Boba. I am a frequent customer of their sister restaurant hot pot hero, and because of this I am very discouraged to even go there again.
Oumie Njie
This is worst Boba i have ever had. The lady taking my order seemed like she was over it and did not listen to anything i said. She got the order wrong first and the boba tasted terrible. Never get Boba from here
deborah dasilva
in love w/ this place + their bobas
Alisha Agha
Lovely boba tea!
Nana Afful
There was an insect leg in my tiramisu drink. This is the second time this has happened. The first time was last year and there was a fingernail in the drink. This time it’s an insect leg; seriously? I’m never ordering from here again!
jose m. Portillo
The young girl that took my order was very hard to communicate with and or explain about the milk teas, I ordered 3 taro milk teas and had to dump them , lack of COSTUMER SERVICE! At least smile when a costumer comes in
Radhicka Goyall
The worst boba I have ever tasted across 4 continents. Do not switch on the AC even in one of the hottest days. Have a terrible stench from the kitchen of the hotspot place next doors. Avoid at all costs.
Joey Allen
Great service, and delicious and authentic drinks. It's always incredibly clean!
Ting Huang
Watered Down Milk Tea AND Unsanitary Practices I’m very disappointed with my recent experience at Bengong’s Tea in Gaithersburg. I ordered the Osmanthus Green Tea with fermented rice that comes with crystal jelly, but they forgot the crystal jelly in my first drink. When I brought it up, they offered to take the same drink back and add the missing topping. I declined because of hygiene concerns and politely asked for a new one to be made.
The second cup was completely watered down, with very little flavor and barely any toppings. It didn’t taste anything like what I’ve had at other Bengong’s locations. I pointed this out and mentioned their satisfaction guarantee, but instead of making a fresh drink, they gave me excuses.
In the end, they took my original drink and just added the fermented rice to it. This felt careless, unprofessional, and showed a clear lack of regard for customer concerns and hygiene.
Overall, I left feeling unsatisfied and frustrated. The service was dismissive, the quality was disappointing, and the way my concerns were handled was unacceptable. I won’t be coming back to this location.
Don't order bubble tea here! The sizes are much smaller than all the other bubble tea places in the area and it's the same price. Lately too, this place has gotten even worse! They give you a whole cup of boba and you literally get a few sips of juice! The bubbles are literally all the way to the top of the drinks. It is awful! I took a picture of it. It was such a waste of money. I ordered several drinks from them for an girl's night I was having and there was no juice, it was all boba pearls to the top of the cup. I literally only got maybe four tablespoons of juice in each drink! it's ridiculous! There are far better bubble tea places out there than this one. I will never order from this one again. I rarely leave reviews on Google. I have left maybe 5 reviews on restaurants on Google in 10 years, but this was so frustrating and ridiculous that I had to leave a review.
ANT
Boba tasted great! I don’t like soggy or certain tasting boba but it was the right texture and flavor for me. They are quick and fast and have many options as well.
Rosmery Lopez
The service it’s fast and polite. However you guys should offer oatmilk or almond milk for people like my friend with dairy allergy🥹
L MAY
The annendale location is better but this is always good for a pick me up if already in the area.
Eunice Kim
Omg this is the worst bubble tea experience…
So sad cus 3 out of the 5 of us tossed our drink…
It is watered down. There’s barely any flavor
The bubbles / boba are also not good. It’s like flavorless as you keep chewing.
Osmanthus tea drink with rice and osmanthus jelly tasted like cough syrup… not like good osmanthus tea
Red bean milk tasted like milk with beans inside
Brown sugar milk with boba was not bad but the boba was bad… we got that cus the other drink was baaaad!
The drink is too sweet. I think the lady who made my drink is quite new. I am a bit disappointed because I ordered 50% and it tastes like 120% and the tea has a weird consistency where I had diarrhea after drinking it....
Please check on your oolong lemon tea supply. It might have gone bad :( I even tipped you guys really well. This is really disappointing compared to the ellicot city store. I don't think I am coming back again.
This was the biggest disappointment of my entire existence of getting Boba. I am a frequent customer of their sister restaurant hot pot hero, and because of this I am very discouraged to even go there again.
This is worst Boba i have ever had. The lady taking my order seemed like she was over it and did not listen to anything i said. She got the order wrong first and the boba tasted terrible. Never get Boba from here
in love w/ this place + their bobas
Lovely boba tea!
There was an insect leg in my tiramisu drink. This is the second time this has happened. The first time was last year and there was a fingernail in the drink. This time it’s an insect leg; seriously? I’m never ordering from here again!
The young girl that took my order was very hard to communicate with and or explain about the milk teas, I ordered 3 taro milk teas and had to dump them , lack of COSTUMER SERVICE!
At least smile when a costumer comes in
The worst boba I have ever tasted across 4 continents. Do not switch on the AC even in one of the hottest days. Have a terrible stench from the kitchen of the hotspot place next doors. Avoid at all costs.
Great service, and delicious and authentic drinks. It's always incredibly clean!
Watered Down Milk Tea AND Unsanitary Practices
I’m very disappointed with my recent experience at Bengong’s Tea in Gaithersburg. I ordered the Osmanthus Green Tea with fermented rice that comes with crystal jelly, but they forgot the crystal jelly in my first drink. When I brought it up, they offered to take the same drink back and add the missing topping. I declined because of hygiene concerns and politely asked for a new one to be made.
The second cup was completely watered down, with very little flavor and barely any toppings. It didn’t taste anything like what I’ve had at other Bengong’s locations. I pointed this out and mentioned their satisfaction guarantee, but instead of making a fresh drink, they gave me excuses.
In the end, they took my original drink and just added the fermented rice to it. This felt careless, unprofessional, and showed a clear lack of regard for customer concerns and hygiene.
Overall, I left feeling unsatisfied and frustrated. The service was dismissive, the quality was disappointing, and the way my concerns were handled was unacceptable. I won’t be coming back to this location.
Restaurantji Recommends
Don't order bubble tea here! The sizes are much smaller than all the other bubble tea places in the area and it's the same price. Lately too, this place has gotten even worse! They give you a whole cup of boba and you literally get a few sips of juice! The bubbles are literally all the way to the top of the drinks. It is awful! I took a picture of it. It was such a waste of money. I ordered several drinks from them for an girl's night I was having and there was no juice, it was all boba pearls to the top of the cup. I literally only got maybe four tablespoons of juice in each drink! it's ridiculous! There are far better bubble tea places out there than this one. I will never order from this one again. I rarely leave reviews on Google. I have left maybe 5 reviews on restaurants on Google in 10 years, but this was so frustrating and ridiculous that I had to leave a review.
Boba tasted great! I don’t like soggy or certain tasting boba but it was the right texture and flavor for me. They are quick and fast and have many options as well.
The service it’s fast and polite. However you guys should offer oatmilk or almond milk for people like my friend with dairy allergy🥹
The annendale location is better but this is always good for a pick me up if already in the area.
Omg this is the worst bubble tea experience…
So sad cus 3 out of the 5 of us tossed our drink…
It is watered down. There’s barely any flavor
The bubbles / boba are also not good. It’s like flavorless as you keep chewing.
Osmanthus tea drink with rice and osmanthus jelly tasted like cough syrup… not like good osmanthus tea
Red bean milk tasted like milk with beans inside
Brown sugar milk with boba was not bad but the boba was bad… we got that cus the other drink was baaaad!
Chestnut drink was okay
I would not recommend this place at all
Loading...