The service was overall very slow and the food was gross. When we were served the tenders I questioned the quality as they looked burnt out over cooked or bad fry oil and they said that it was the way the tenders should be prepared. I have had the tenders at various locations and I can assure you they should not be cooked like that. We did the pick 6 all tenders looked the same and tasted bad. And the flat wings were gross tasting like the fry oil needed changed. But the fact that we were told that's they way they should look was very annoying and they even mentioned it was there oil.
Atmosphere: 1
Food: 1
Service: 1
Christian Davila
Went to Buffalo Wild Wings for the time first time in 5 years and it’s not so good anymore. The food wasn’t hitting like it used to.
Atmosphere: 1
Food: 1
Service: 2
Pamela
I’m impressed - this is actually the worst dining experience I’ve ever had in my life. I’m usually not one to complain, as I’ve worked food service myself, but I’m actually mad. That’s $75 of my life I’m never getting back.
- They forgot my cocktail, which was mid once I did receive it. - We ordered onion rings, which were all stuck together and burnt. - They gave me fries instead of wedges, and when I alerted the waitress she said she’d alert the kitchen and bring me wedges. I never got my wedges. - My boyfriend ordered three flavors of wings, he only got one of the flavors he asked for. The other two flavors? Mystery. And they barely had any sauce on them to begin with, mind you. - The “chicken dippers”? Don’t get me started. When I first saw them I thought they were chicharrones. See picture attached. Who makes chicken tenders like that??? Now that I’ve had some time to process, I realize that it wasn’t even a chicken tender - it was a chicken patty cut into five pieces. WHICH WAS TERRIBLE! I’m convinced it wasn’t even chicken. Is BWW using squirrel meat now?
Service was alright. The server was friendly and I don’t REALLY blame her as she was really busy so I won’t mention her by name.
All in all, would give zero stars if I could. Just go literally anywhere else.
Atmosphere: 1
Food: 1
Service: 2
K
Food was good, not too expensive. Wait staff was friendly and attentive
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Fried Chicken
10 Assists
Cynthia needs to be retrained.
Atmosphere: 1
Food: 1
Service: 1
Alexzander Jeremy
It felt comfortable to dine here.
Angelo Espinoza
I really loved the customer service that Sarah provided me she is very sweet. She Has a very generous attitude that makes your day after a stressful day at work coming in to eat lunch! The food was excellent really good chicken tenders!
Atmosphere: 5
Food: 5
Service: 5
Unique Monique
This is my go to spot for happy hour the staff is always amazing . Great food and drinks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
christopher hicks
One of the worst buffalo wild wings may be the worst in the DMV there is no flavor in the food at all. I am thankful for the extra wings, but the food is just horrible Trash.
Atmosphere: 3
Food: 1
Service: 4
SriKrishnaChaitanya Reddy
Restaurant’s response when asked about the delay in having the order ready: “do you want to cancel and get refunded?”
Turn the boom-boom base down in the restaurant. You’re not a discotheque!
Atmosphere: 3
Food: 4
Service: 4
Nakisha Long
This is by far the worst Buffalo Wild Wings I have been too. Placed a pick up order and while I waited at reception for my food the kitchen staff was playing loud rap music. My food was not ready at the pick up time and when I got my food half the order was missing. When I went back to the counter to let the person know he acted as if I was lying. Your wings are not that good for me to cheat you out of extras. Finally the person who took my order came out with the rest of my food. To top it off the servers looked dirty and the place smelled like under arms. Lastly when I opened my box of wings they were ICE COLD. My advice to you is to eat some where else!
Atmosphere: 1
Food: 1
Service: 1
John Fulayter
Jacob, the bartender in Gaithersburg Md, was superb! He was very involved hands-on when customers were in need! Thank you, management, for having him on staff!
Atmosphere: 5
Food: 5
Service: 5
Senthil Kumar
Worst bww wings, always dry and chicken taste like a leather
Atmosphere: 1
Food: 2
Service: 1
aananthi Priyadharshini
Terrible experience at Buffalo Wild Wings in Gaithersburg. On a snowy day, I ordered two items for pickup. After returning home, I realized one item was missing. I had to drive back in the snow to get it fixed. Instead of replacing the cold food as requested, the manager just reheated it and gave it back—without so much as an apology or any acknowledgment of their mistake. The lack of professionalism and customer care, especially when I had to make two trips in bad weather due to their error, was extremely disappointing. Would not recommend
The service was overall very slow and the food was gross. When we were served the tenders I questioned the quality as they looked burnt out over cooked or bad fry oil and they said that it was the way the tenders should be prepared. I have had the tenders at various locations and I can assure you they should not be cooked like that. We did the pick 6 all tenders looked the same and tasted bad. And the flat wings were gross tasting like the fry oil needed changed. But the fact that we were told that's they way they should look was very annoying and they even mentioned it was there oil.
Atmosphere: 1
Food: 1
Service: 1
Went to Buffalo Wild Wings for the time first time in 5 years and it’s not so good anymore. The food wasn’t hitting like it used to.
Atmosphere: 1
Food: 1
Service: 2
I’m impressed - this is actually the worst dining experience I’ve ever had in my life. I’m usually not one to complain, as I’ve worked food service myself, but I’m actually mad. That’s $75 of my life I’m never getting back.
- They forgot my cocktail, which was mid once I did receive it.
- We ordered onion rings, which were all stuck together and burnt.
- They gave me fries instead of wedges, and when I alerted the waitress she said she’d alert the kitchen and bring me wedges. I never got my wedges.
- My boyfriend ordered three flavors of wings, he only got one of the flavors he asked for. The other two flavors? Mystery. And they barely had any sauce on them to begin with, mind you.
- The “chicken dippers”? Don’t get me started. When I first saw them I thought they were chicharrones. See picture attached. Who makes chicken tenders like that??? Now that I’ve had some time to process, I realize that it wasn’t even a chicken tender - it was a chicken patty cut into five pieces. WHICH WAS TERRIBLE! I’m convinced it wasn’t even chicken. Is BWW using squirrel meat now?
Service was alright. The server was friendly and I don’t REALLY blame her as she was really busy so I won’t mention her by name.
All in all, would give zero stars if I could. Just go literally anywhere else.
Atmosphere: 1
Food: 1
Service: 2
Food was good, not too expensive. Wait staff was friendly and attentive
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Fried Chicken
Cynthia needs to be retrained.
Atmosphere: 1
Food: 1
Service: 1
It felt comfortable to dine here.
I really loved the customer service that Sarah provided me she is very sweet. She Has a very generous attitude that makes your day after a stressful day at work coming in to eat lunch! The food was excellent really good chicken tenders!
Atmosphere: 5
Food: 5
Service: 5
This is my go to spot for happy hour the staff is always amazing . Great food and drinks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
One of the worst buffalo wild wings may be the worst in the DMV there is no flavor in the food at all. I am thankful for the extra wings, but the food is just horrible Trash.
Atmosphere: 3
Food: 1
Service: 4
Restaurant’s response when asked about the delay in having the order ready: “do you want to cancel and get refunded?”
Service: 1
Recommended dishes: Chicken Wings
Restaurantji Recommends
Turn the boom-boom base down in the restaurant. You’re not a discotheque!
Atmosphere: 3
Food: 4
Service: 4
This is by far the worst Buffalo Wild Wings I have been too. Placed a pick up order and while I waited at reception for my food the kitchen staff was playing loud rap music. My food was not ready at the pick up time and when I got my food half the order was missing. When I went back to the counter to let the person know he acted as if I was lying. Your wings are not that good for me to cheat you out of extras. Finally the person who took my order came out with the rest of my food. To top it off the servers looked dirty and the place smelled like under arms. Lastly when I opened my box of wings they were ICE COLD. My advice to you is to eat some where else!
Atmosphere: 1
Food: 1
Service: 1
Jacob, the bartender in Gaithersburg Md, was superb! He was very involved hands-on when customers were in need! Thank you, management, for having him on staff!
Atmosphere: 5
Food: 5
Service: 5
Worst bww wings, always dry and chicken taste like a leather
Atmosphere: 1
Food: 2
Service: 1
Terrible experience at Buffalo Wild Wings in Gaithersburg. On a snowy day, I ordered two items for pickup. After returning home, I realized one item was missing. I had to drive back in the snow to get it fixed. Instead of replacing the cold food as requested, the manager just reheated it and gave it back—without so much as an apology or any acknowledgment of their mistake. The lack of professionalism and customer care, especially when I had to make two trips in bad weather due to their error, was extremely disappointing. Would not recommend
Atmosphere: 1
Food: 1
Service: 1
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