The staff at this establishment lack basic customer service skills. They are often in a bad mood and behave unprofessionally, which negatively affects the overall atmosphere. This experience was disappointing, and I do not plan to return.
Atmosphere: 1
Food: 1
Service: 1
Sameer Merchant
Didn’t even honor my Cinnabon reward. Waste of my time.
Atmosphere: 1
Food: 1
Service: 1
Darth Pebble
Keeps cancelling my ubereats orders.
CC's Fitness Hour Lets Motivate To Lose Some Weight
Cinnabon!!!! Can't get enough of them. Really delicious and perfectly warm everytime. One thing I don't like about this location is they a technically considered Auntie Anne's, meaning g they will not allow you to earn points on your Cinnabon purchases or use their rewards. After going to this location more than 5 times where I was LIED to EVERY TIME saying I can just use the receipt. It wouldn't work since the first time. Finally someone told me on my trip on July 5th that you cannot get rewards from that location and it's considered auntie Anne's. Thanks for finally telling me. Overall the service is pretty good, the food is yummy and the mocha chillatta is good as well. Thanks and please be more transparent. Put up a sign maybe.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Classic Cinnamon Roll
Mo Ro
Family got a variety of things and they all were excellent! Small place and no sitting area, but you're at RIO next to the theater so it's easy to find indoor seats.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Classic Cinnamon Roll
Helpamerica Inc
Cinnabon has been warming the hearts of Washingtonians for decades, and the Cinnabon location at the RIO Washingtonian Center is Gaithersburg Maryland is by far the best in the area. The wait is never too long and the line is always manageable. The food is fresh and hot straight out of the oven and the service is second to none. The price is right within your budget.
Atmosphere: 5
Food: 5
Service: 5
VIJAYA LAKSHMI PALEPU
Disappointed with the service as the lady over charged and when asked for the refund, didn’t responded properly
Atmosphere: 1
Food: 2
Service: 1
Ricardo Batres
We ask for a 6 cinnamon box nd they have them cold like 5 hours on the front door open.. nd he say the fresh one are more (expensive) is because he charge us one by one when he could pack the 6 in one box and charge less because one by one are more expensive
mario Aparicio
I liked this
Atmosphere: 5
Food: 5
Service: 5
Natalia P
I don’t trust it just because it’s in the same place as aunt Annie’s. Customer service was terrible and food was horrible. Horrible location.
Pretzels were hot and yummy. Cinnabons were cooked perfectly. The cashier was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Roll
Katherine Johnston
I ordered the Center of the Roll cup. Clearly this location is being cheap and still including the edges.....
Food: 2
Service: 2
Liss Colón
Had to buy a big order of 10 instead of 5 cinna sweeties because they only had large orders, madeno sense to me when they can easily just put 5. ?
Atmosphere: 2
Food: 5
Service: 2
Alex Kikuchi
The people working here are friendly and all, but the pretzels are overdone and the cinnamon rolls are underdone. Both aren't quite like they should be.
Atmosphere: 5
Food: 1
Service: 5
Diana Hutter
I really appreciated the care taken by the employee to help me with a tricky gift card. It left us both scratching our heads but ultimately a nice resolution. Thank you!
The staff at this establishment lack basic customer service skills. They are often in a bad mood and behave unprofessionally, which negatively affects the overall atmosphere. This experience was disappointing, and I do not plan to return.
Atmosphere: 1
Food: 1
Service: 1
Didn’t even honor my Cinnabon reward. Waste of my time.
Atmosphere: 1
Food: 1
Service: 1
Keeps cancelling my ubereats orders.
Cinnabon!!!! Can't get enough of them. Really delicious and perfectly warm everytime. One thing I don't like about this location is they a technically considered Auntie Anne's, meaning g they will not allow you to earn points on your Cinnabon purchases or use their rewards. After going to this location more than 5 times where I was LIED to EVERY TIME saying I can just use the receipt. It wouldn't work since the first time. Finally someone told me on my trip on July 5th that you cannot get rewards from that location and it's considered auntie Anne's. Thanks for finally telling me. Overall the service is pretty good, the food is yummy and the mocha chillatta is good as well. Thanks and please be more transparent. Put up a sign maybe.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Classic Cinnamon Roll
Family got a variety of things and they all were excellent! Small place and no sitting area, but you're at RIO next to the theater so it's easy to find indoor seats.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Classic Cinnamon Roll
Cinnabon has been warming the hearts of Washingtonians for decades, and the Cinnabon location at the RIO Washingtonian Center is Gaithersburg Maryland is by far the best in the area. The wait is never too long and the line is always manageable. The food is fresh and hot straight out of the oven and the service is second to none. The price is right within your budget.
Atmosphere: 5
Food: 5
Service: 5
Disappointed with the service as the lady over charged and when asked for the refund, didn’t responded properly
Atmosphere: 1
Food: 2
Service: 1
We ask for a 6 cinnamon box nd they have them cold like 5 hours on the front door open.. nd he say the fresh one are more (expensive) is because he charge us one by one when he could pack the 6 in one box and charge less because one by one are more expensive
I liked this
Atmosphere: 5
Food: 5
Service: 5
I don’t trust it just because it’s in the same place as aunt Annie’s. Customer service was terrible and food was horrible. Horrible location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Pretzels were hot and yummy. Cinnabons were cooked perfectly. The cashier was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Roll
I ordered the Center of the Roll cup. Clearly this location is being cheap and still including the edges.....
Food: 2
Service: 2
Had to buy a big order of 10 instead of 5 cinna sweeties because they only had large orders, madeno sense to me when they can easily just put 5. ?
Atmosphere: 2
Food: 5
Service: 2
The people working here are friendly and all, but the pretzels are overdone and the cinnamon rolls are underdone. Both aren't quite like they should be.
Atmosphere: 5
Food: 1
Service: 5
I really appreciated the care taken by the employee to help me with a tricky gift card. It left us both scratching our heads but ultimately a nice resolution. Thank you!
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